Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Profile

A multilingual program manager with a Master's degree in HRM and focused experience in recruiting, project management, international business, and strategic planning. Creative, energetic, and adaptive individual with a proven track record for identifying and engaging stakeholders would like to consult on key talent acquisition and business strategic priorities at Nike.

Core Qualifications
  • Extensive executive recruiting experience - domestic and international
  • Project management experience, including containment of timelines, budgets, risks, and strategy for the future
  • Development of strategic and tactical marketing plans
  • Three years of international business experience across North America, South America, Europe and Asia
  • Drive for customer satisfaction through CRM and “customer intimacy” strategies
  • Solid ability to devise evaluation strategies to measure the return on investment (ROI) and promote continuous improvement
  • Exceptional cross-cultural and cross-functional leadership, social consciousness, analytical and research skills
  • Well-versed at establishing solid professional and personal relationships while maintaining high ethical and quality standards, professional demeanor and a cooperative attitude
Professional Experience
11/2011 to Current
Program Manager Brightspring Health Services Ooltewah, TN,
  • As a member of the Executive MBA team, played an instrumental role in formulation, coordination and execution of the marketing plan for the organization's largest revenue-producing, top-ranked unit
  • Developed and implemented effective recruiting strategies in order to attract, engage and retain executive MBA students
  • Led staff and volunteer activities across numerous programs and functions
  • Identified new opportunities for growth through benchmarking and market awareness
  • Expanded international and domestic student lead base by 78% in one year by introducing new recruiting strategies based on competitive analysis, improving the message and cultivating excellent relationships with customers and stakeholders
  • Assessed global marketing opportunities and target markets to develop the right expansion strategies
  • Managed numerous online advertising programs including email marketing and web-based display ad placements
  • Oversaw international operations and business development, including negotiation and execution of vendor contracts and building strategic partnerships
  • Responsible for maintaining the operational program budget of $850,000 and marketing budgets totaling $145,000
09/2010 to Current
Developmental Leadership Simulation Chick-Fil-A Asheville, NC,
  • Elicited behavior and assessed performance of high potential executives across five Executive MBA programs and the private sector
  • Observed, evaluated and recorded individual performance to develop constructive feedback based on gap analysis
  • Trained new role players by assessing their performance and providing feedback
07/2009 to 04/2011
Consultant Center For Literacy, Education, And Employment (nonprofit) City, STATE,
  • Served as an on-site leader for professional development trainings across Tennessee for Adult Education and Child and Family grants
  • Worked on numerous research and evaluation projects utilizing statistical and qualitative methodologies
  • Worked closely with team members on collaborating with state partners to provide research-based professional development activities to adult education and family literacy practitioners
  • Led an effort to plan, design, and facilitate an organization-wide training on SPSS Design software
  • Planned and developed marketing strategies for several large conferences
02/2010 to 06/2010
Human Resource Management Intern Highway Transport Logistics, Inc City, STATE,
  • Facilitated onboarding of new employees, led new hire orientation and maintained personnel files
  • Processed garnishments and vacation requests; enrolled employees in Benefit Packages
Expected in
Masters of Science: Human Resource Management
Haslam College of Business, The University of Tennessee - Knoxville, TN
Expected in
Bachelor of Science: Phycology
The University of Tennessee - Knoxville, TN
Expected in
Associate of Science: Psychology
Donetsk National University - Donetsk,
Professional Development and Activities
  • Certification, Professional in Human Resource Management (HRM)
  • Certification, Emerging Leader Series, The University of Tennessee
  • Certificate, Marketing Executive MBA, Executive MBA Council
  • Certificate, Coaching Skills for Training Professionals, ASTD
  • Presented on a topic of non-verbal communication. Pecha Kucha, Knoxville, TN
  • Served on a Mission, Vision, Values board for the Haslam College of Business, The University of Tennessee
  • Active member of the local chapter of SHRM
Technical Proficiencies
  • Adobe Creative Suite
  • SPSS Design
  • MS Office

  • Hobsons Radius
  • SharePoint
  • Microsoft Dynamics CRM

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School Attended

  • Haslam College of Business, The University of Tennessee
  • The University of Tennessee
  • Donetsk National University

Job Titles Held:

  • Program Manager
  • Developmental Leadership Simulation
  • Consultant
  • Human Resource Management Intern


  • Masters of Science
  • Bachelor of Science
  • Associate of Science

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