program manager resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Profile
A multilingual program manager with a Master's degree in HRM and focused experience in recruiting, project management, international business, and strategic planning. Creative, energetic, and adaptive individual with a proven track record for identifying and engaging stakeholders would like to consult on key talent acquisition and business strategic priorities at Nike.
Core Qualifications
Extensive executive recruiting experience - domestic and international
Project management experience, including containment of timelines, budgets, risks, and strategy for the future
Development of strategic and tactical marketing plans
Three years of international business experience across North America, South America, Europe and Asia
Drive for customer satisfaction through CRM and “customer intimacy” strategies
Solid ability to devise evaluation strategies to measure the return on investment (ROI) and promote continuous improvement
Exceptional cross-cultural and cross-functional leadership, social consciousness, analytical and research skills
Well-versed at establishing solid professional and personal relationships while maintaining high ethical and quality standards, professional demeanor and a cooperative attitude
Professional Experience
Program Manager, 11/2011 - Current Brightspring Health Services – Ooltewah, TN,
As a member of the Executive MBA team, played an instrumental role in formulation, coordination and execution of the marketing plan for the organization's largest revenue-producing, top-ranked unit
Developed and implemented effective recruiting strategies in order to attract, engage and retain executive MBA students
Led staff and volunteer activities across numerous programs and functions
Identified new opportunities for growth through benchmarking and market awareness
Expanded international and domestic student lead base by 78% in one year by introducing new recruiting strategies based on competitive analysis, improving the message and cultivating excellent relationships with customers and stakeholders
Assessed global marketing opportunities and target markets to develop the right expansion strategies
Managed numerous online advertising programs including email marketing and web-based display ad placements
Oversaw international operations and business development, including negotiation and execution of vendor contracts and building strategic partnerships
Responsible for maintaining the operational program budget of $850,000 and marketing budgets totaling $145,000
Elicited behavior and assessed performance of high potential executives across five Executive MBA programs and the private sector
Observed, evaluated and recorded individual performance to develop constructive feedback based on gap analysis
Trained new role players by assessing their performance and providing feedback
Consultant, 07/2009 - 04/2011 Center For Literacy, Education, And Employment (nonprofit) – City, STATE,
Served as an on-site leader for professional development trainings across Tennessee for Adult Education and Child and Family grants
Worked on numerous research and evaluation projects utilizing statistical and qualitative methodologies
Worked closely with team members on collaborating with state partners to provide research-based professional development activities to adult education and family literacy practitioners
Led an effort to plan, design, and facilitate an organization-wide training on SPSS Design software
Planned and developed marketing strategies for several large conferences
Human Resource Management Intern, 02/2010 - 06/2010 Highway Transport Logistics, Inc – City, STATE,
Facilitated onboarding of new employees, led new hire orientation and maintained personnel files
Processed garnishments and vacation requests; enrolled employees in Benefit Packages
Education
Masters of Science: Human Resource Management, Expected in - Haslam College of Business, The University of Tennessee - Knoxville, TN GPA: Status -
Bachelor of Science: Phycology, Expected in - The University of Tennessee - Knoxville, TN GPA: Status -
Associate of Science: Psychology, Expected in - Donetsk National University - Donetsk, GPA: Status -
Professional Development and Activities
Certification, Professional in Human Resource Management (HRM)
Certification, Emerging Leader Series, The University of Tennessee
Certificate, Marketing Executive MBA, Executive MBA Council
Certificate, Coaching Skills for Training Professionals, ASTD
Presented on a topic of non-verbal communication. Pecha Kucha, Knoxville, TN
Served on a Mission, Vision, Values board for the Haslam College of Business, The University of Tennessee
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
Haslam College of Business, The University of Tennessee