LiveCareer-Resume

Program Manager resume example with 10 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Customer-oriented Program Manager with over 20 years of experience in strategic planning and complex problem-solving. Expert in networking, marketing, cross-functional communication, employee supervision and process improvements. Decisive leader ready to leverage background in program management to expand organizational success.

Skills
  • Policy and procedure improvements
  • Performance monitoring
  • Partnership development
  • Scripting support
  • Program leadership
  • Computer skills
  • Maintenance & Repair
Experience
07/2019 to Current
Program Manager Cushman & Wakefield Inc Round Rock, TX,
  • Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.
  • Monitored and created reports showcasing program outcomes to communicate results with clients and stakeholders.
  • Uncovered issues to determine solutions and assist program participants.
  • Planned and conducted strategy meetings to brainstorm new ideas and deliver program and milestone updates.
  • Monitored progress on program implementation, documenting and communicating fulfillment of goals and encouraging consistency or adjustment in components.
  • Developed programs and initiatives to support organization's long-term goals.
  • Analyzed program data to assist in strategic decision-making.
  • Designed and implemented standard operating procedures in various departments for optimal efficiency.
  • Cultivated relationships with senior executives, program partners and sponsors to maintain stability in program support, funding and overall direction.
  • Consulted with internal managers and executives to understand goals and objectives, liaising with external partners to develop and implement program strategies.
  • Delivered conflict resolution by moderating disputes and grievances between parties with goal of speedy and fair resolution.
07/2015 to 07/2019
Program Manager Cushman & Wakefield Inc Saginaw, MI,
  • Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.
  • Monitored and created reports showcasing program outcomes to communicate results with clients and stakeholders.
  • Uncovered issues to determine solutions and assist program participants.
  • Monitored progress on program implementation, documenting and communicating fulfillment of goals and encouraging consistency or adjustment in components.
  • Cultivated relationships with community groups, project stakeholders and funding sources to maximize program outreach.
  • Developed programs and initiatives to support organization's long-term goals.
  • Analyzed program data to assist in strategic decision-making.
  • Designed and implemented standard operating procedures in various departments for optimal efficiency.
  • Coordinated departments in planning and executing interdepartmental integration of program plans and projects.
  • Cultivated relationships with senior executives, program partners and sponsors to maintain stability in program support, funding and overall direction.
  • Consulted with internal managers and executives to understand goals and objectives, liaising with external partners to develop and implement program strategies.
  • Refined program efforts to meet defined objectives by implementing timelines, budgets, dashboard monitoring and quality assurance methods.
  • Advised department managers on company objectives, obtaining approval for departmental operation strategies from company executives and experts.
07/2011 to 07/2015
Maintenance Supervisor Jones Lange Lasalle Inc. Hebron, KY,
  • Used electrical drawings to troubleshoot and repair electro-mechanical and other systems.
  • Contacted vendors to procure equipment and tools to meet organizational demand.
  • Overhauled, installed and repaired equipment, including centrifugal compressors, pumps, valves, separators and generators.
  • Assessed system operations to identify potential areas requiring maintenance services.
  • Collected data to compile detailed reports for upper management and closely monitored equipment, tools and system upgrades.
  • Implemented improved training procedures to better develop new personnel.
  • Repaired equipment and machinery, performing maintenance according to updated industry standards.
  • Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
Education and Training
Expected in 06/1998
High School Diploma:
Perryville High School - Perryville, MD
GPA:
Expected in 08/2001
:
Basic Electrician School - Camp Lejeune, NC,
GPA:
Expected in 05/2002
:
Advanced Electricians Course - Camp Lejeune, NC,
GPA:
Expected in 05/2006
:
Engineer Equipment Mechanic - Fort Leonard Wood, MO,
GPA:
Accomplishments
  • Drove [Number]% improvement in [Timeframe] profits through aggressive [Action] and [Action].
  • Led team to achieve [Result], earning recognition from upper management and financial reward.
  • Negotiated with vendors, saving the company $[Amount] annually.
  • Improved delivery of [Product or Service] by [Action], realizing overall increase in customer satisfaction and cost efficiency.
  • Created highly effective new [Program] that significantly impacted efficiency and improved operations.
Activities and Honors
  • Certificate of Appreciation (7)
Websites, Portfolios, Profiles
  • https://www.linkedin.com/in/Jessicatoliverii

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Perryville High School
  • Basic Electrician School
  • Advanced Electricians Course
  • Engineer Equipment Mechanic

Job Titles Held:

  • Program Manager
  • Program Manager
  • Maintenance Supervisor

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: