program manager resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Self-assured, dynamic, and results-driven educator and management professional with more than 15 years providing high-performance campus & faculty administration and program management in the government and academe. Proven dedication in promoting academic excellence in students, harnessing technologies in data analytics and management that provide process efficiencies and cost advantages in maintaining high education standards. Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to resolve business initiatives both individually and in teams even when under pressure, stress or ambiguous situations.
*Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.
*Strong people management and interpersonal communication skills that inspire confidence, performance excellence, and teamwork synergies across diverse ethnicities and multi-functional engagements. Program management
*Multi-Program Coordination
*Technical/Content Writing
*Data Collection & Analysis
*Curriculum Development
*Learning Paths
*Operating Needs/Gap Analyses
*Progress Documentation
*Campus Operations Planning
*Budget & Grant Administration
*Process/Workflow Improvement
*Policies & Regulatory Compliance
*Faculty & Staff Administration
*Relationship Management (Students, Faculty, & the Public)
*Records & Document Management
*Diversity initiatives and training
*Cold Calling, social media, Boolean searches
*Disability Law
Skills
Quantitative/Qualitative Measures
SQL, R, data mining
Learning Management Systems (E-Learning), Tableau, Infogram
Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)
Accomplishments
Experience
08/2014 to 03/2017
Program ManagerDcs Corporation – Washington, DC,
Program Management.
Collaborated with cross-functional teams within the student services department, assisting with the development of proposals, new programs, budget and grants, implementing assigned programs and/or projects (e.g.
Pre-school) conforming to district and state curriculum, and evaluating current programs/ projects in meeting District goals.
Facilitated meetings, processes, etc.
e.g.
IEP's, ITP's, staff development) in managing programs and services that execute district initiatives and plans; Use of learning management system to track student data; perform data analysis, prepare written reports and visualizations; presented data to different groups and stakeholders within the organization.
Operations Management.
Provided campus operations oversight, tracking and addressing student performance, overseeing campus student affairs, preparing scholastic reports, and supporting routine operating plans and programs for the following school year and organizing manual and electronic filing/archiving systems for reference and in compliance with regulatory requirements, local/federal audit, and established operating guidelines.
Administration.
Provided HR support in staff recruitment, onboarding of new hires, ensuring adequate staffing, productivity, compliance objectives of Special Education programs within budget, and executing continuous professional development of individuals with disabilities (P2P, online, remote, on Demand).
Ensured daily compliance with mandates of the Individual with Disabilities Education Act (IDEA), American Disabilities Act-Title I and Title II, and Rehabilitation Act-Sections 501, 503, and 504.
Assisted staff in developing instructional materials and techniques in implementing effective IEP's for individuals with exceptional needs, collaborating with district personnel, other districts, private schools, non-public schools, state schools and external agencies in implementing and maintaining services and/or programs.
Managed contracted services needed to complete programs, address operational issues, and produce educational materials in compliance with established federal guidelines, including 3rd party transport providers, ensuring safe transport of students to locations in support of academic and community outreach programs and projects.
01/2004 to 11/2013
I Federal Program Coordinator/Data SpecialistCLARK COUNTY SCHOOL DISTRICT – City, STATE,
Data Management & Analysis.
Leveraged knowledge in data analytics and the INFORM student data management system to track performance of Title I schools, creating multilevel support in addressing education and campus issues in coordination with other Title I Federal Program Coordinator/Data Specialists for uniform compliance with program requirements.
Harnessed Tableau software in communicating data needed across various departments and for visualization purposes.
Collaborated with Curriculum Specialists in Math and Reading in gathering, analyzing, interpreting, and reporting student achievement data, working with cross-functional departments in presenting visualized data models of student achievement to assist in directing decisions that fully maximized federal funding.
Program Management.
Developed and executed professional development training programs to school administrators and faculty using the INFORM student data management system in developing instructional content and managing scholastic performance.
Coordinated testing programs, managing tests required for eligibility and evaluation of the Title I programs.
Conducted regular needs assessment with site department and professional learning communities to identify individual school progress towards achieving Title 1 designation, conducting regular visits to Title I schools to ensure proper QA.
Administration.
Provided HR and administrative support in staff/faculty recruitments, onboarding/orientation of new hires, and training support, participating in applicant interviews for possible employment in Title I designated schools, implement program support aimed at boosting student performance.
Evaluated faculty and staff performance in implementing Title I requirements, managing the program in neglected and delinquent institutions, and apprising the Director of Special and Alternative Programs on the effectiveness of the program, and recommending solutions as needed.
Managed procurement of educational materials and equipment to ensure successful program implementation.
06/2001 to 12/2003
Acting PrincipalGUAM DEPARTMENT OF EDUCATION – , ,
Operations Management & Administration.
Reported to the Superintendent of Schools, providing strategic direction and leadership in establishing and meeting educational goals, harnessing the HR Management Database in managing faculty and campus operations, supervising and evaluating athletic and department directors, assistant principals, and all classified and certificated staff personnel within the school district, and ensuring compliance with the District Board/administrator operating policies, guidelines, and district mission.
Developed and administered strategic plans and programs, including the annual school budget covering all areas of capital and operating requirements, overseeing the procurement of materials, supplies, and equipment.
Oversaw development and execution of extra co-curricular activities that supported student achievement.
Provided HR administration in staff recruitment (tenured or contractual), professional development, performance appraisal, and career movement, assisting and motivating certificated personnel to develop and improve their professional standing through in-service and college courses.
Served as head of Building Leadership Council, assigning staff within the building to particular teaching or support positions, scheduling and conducting regular staff meetings.
Adjudicated on scholastic performance, student behavior and attitude issues, making final decisions on suspension of students, and recommending expulsion as warranted to the Superintendent.
Relationship Management.
Built sustainable professional relationships with students, faculty and staff, other school principals, and community organizations, collaborating with the PTO to promote school/community relations.
Promoted the general health, safety, and welfare of the student body, faculty, and staff, evaluating effectiveness of programs and school curriculum in meeting district goals, and ensuring compliance with student disciplinary rules in accordance with school board policy and current school law.
Built and maintained productive staff morale, recommending professional development programs based on faculty needs and comJessicancy assessment, communicating with department directors in improving program administration, and ensuring compliance with district policies and educational standards across the organization.
Education and Training
Expected in to to
Ed.D: UNIVERSITY OF PHOENIX ONLINE - Phoenix, AZ GPA:
Expected in May 2000 to to
M.Ed: Administration and Supervision UNIVERSITY OF GUAM - Hagatna, GU GPA: Administration and Supervision
Expected in Dec 1998 to to
B.A: Ed. Special Education - , GPA: Ed. Special Education
Activities and Honors
Data Science Association
*Social Media Association (SMA)
*Sacramento SQL Server User Group
*Sacramento Data Science
*National Education Association
*California Teachers Association
Skills
academic, administrative support, budget, community relations, content, Council, Data Management & Analysis, data analysis, data management, data mining, Database, directing, direction, educational materials, filing, functional, grants, HR, Leadership, law, Director, managing, materials, Math, meetings, Access, Excel, MS Office, Outlook, PowerPoint, Word, needs assessment, Operations Management, organizing, performance appraisal, personnel, policies, presenting, processes, procurement, program implementation, Program Management, progress, proposals, QA, Reading, recruitment, Rehabilitation, Relationship Management, reporting, safety, scheduling, SQL, staff development, staffing, strategic, strategic plans, supervising, Tableau, teaching, training programs, written
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