Highly motivated and enthusiastic Manager poised to leverage experience and education towards advancing within a successful career in Business Management. Proven ability to effectively manage fast-paced operations with accuracy. Skilled in identifying opportunities for cost savings and facilitating process improvements that impact the bottom line.
Effective communicator with strong problem resolution skills committed to fostering positive results within groups. Recognized by both management and peers for ability to build productive professional relationships, facilitate positive solutions and boost camaraderie.
Seeking a cultural environment that fosters ongoing professional development and personal growth.
Problem Identification and Resolution
Coaching / Motivation
Team Building and Leadership
Internal / External Communications
Budget / Financial Planning
Program Manager, 01/2011 to CurrentMANAGEMENT OVERVIEW ABM INDUSTRIES － Redmond, WA
Assists in directing company programs and implementing policies to ensure compliance between contractual parties.
Coordinates and directs necessary operations to carry out contractual obligations of the company including supervision, budgeting, vendor and supplier contact, customer relations and related planning.
Responsible for management of employees including interviewing, hiring, planning, delegating / directing responsibilities, performance evaluations, rewards / discipline, and addressing complaints and problem resolution.
Facilitated 10,500 successful office moves within a 4-month timeframe; communicated closely with Move Management Team, ensured proper staffing for each moving day and tracked progress overall.
Assisted in the management and planning of 2011 Halloween Event for 7,500+ attendees.
Coordinated budget, maintained / compiled reports on financial aspects of business including labor hours, overhead, supplies, expenses and billing.
Senior Class President, 01/2010 to 01/2011WALLA WALLA UNIVERSITY － College Place, WA
Coordinated with Student Activities Office to inform students of meetings and financial activities on campus.
Developed and sent out e-mails and mailings to market events.
Participated in a team of 9 members.
Managed an annual budget of $50k, which included the dissemination of funds accordingly for various projects and events.
Oversaw the organization and planning of Commencement Weekend including vendor communication, event coordination and internal collaboration.
Coordinated communication between multiple campuses, including Portland location 4 hours away from home campus.
Student Dean of Men, 01/2009 to 01/2011WALLA WALLA UNIVERSITY － College Place, WA
Collaborated with 4 additional deans and was responsible for 400 men.
Resolved conflicts between students, and implemented proper follow-through procedures.
Participated in Residential Life Council, which determined appropriate courses of action for students facing possible expulsion from dormitories.
Worked one-on-one with students through school-related issues and personal dilemmas.
Recognized by residents for effectiveness in position based on Open Door Policy.
Established a line of credibility with residents through approaching interactions with an open mind and maintaining an objective viewpoint during conflict resolution.
Served as Student Supervisor for Housekeeping in addition to regular duties, which included the management of 30 student workers in 2 residence halls.
Seasonal Team Member, 01/2006 to 01/2011TARGET CORPORATION － Davie, FL
Held multiple responsibilities including logistics, electronics, cashier and flow team.
Worked seasonal positions in addition to attending class full time.
Trained new team members on overnight flow operations and electronics, and offered ongoing expertise to less experienced staff.
Achieved a 'green' store accuracy rating after being charged with raising the store from red to green.
Student Recruiter, 01/2010 to 01/2011WALLA WALLA UNIVERSITY － College Place, WA
Represented the University at various recruiting events including regularly visiting local schools.
Researched and contacted schools to provide information about WWU, and provided campus tours for prospective students and their families.
Assisted in the planning and coordination of approximately 7 major recruiting events for high school students.
Collegian Features Editor, 01/2008 to 01/2010WALLA WALLA UNIVERSITY － College Place, WA
Determined article topics and content that related to overall student life and interests.
Coordinated with co-editor, interviewed subjects and conducted extensive research for articles.
Worked to maintain objective views on controversial issues.
Administrative Head Resident Assistant, 01/2008 to 01/2009WALLA WALLA UNIVERSITY － College Place, WA
Provided support to 20 Resident Assistants in a variety of circumstances / situations including conflict resolution, student attendance, curfew violations and all issues related to housing.
Worked to maintain employee morale.
Resident Assistant, 01/2007 to 01/2008WALLA WALLA UNIVERSITY － College Place, WA
Oversight of 57 men in one residence hall.
Ensured everyone was aware of campus events and any important university information.
Acted as a counselor and a mentor for new students, and created new ways to motivate the hall.
Checked everyone in and out of their dorm rooms, handled any disciplinary issues and referred students to Dean if necessary.
Bachelor of Arts:Business Communications,June 2011Walla Walla University － College Place, WABusiness Communications
Six Sigma - Green Belt
Kaizen Lean Training
AWARDS AND RECOGNITION
Presidential Scholarship Recipient 2008
Student Representative to SDA General Conference Session in GA 2010