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Program Manager Resume Example

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PROGRAM MANAGER
Professional Summary

Dedicated Program Manger with over 15 years of experience in the Secure Power Industry. Detail Orientated and focused on implementing tools, projects, policies, and promotions which result in market growth and reduced cost of this highly successful channel sales program that specializes in data center solution sales of over $230M per year. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Bringing deep understanding of what it takes to run high-quality program and achieve desired results.

Work History
Schneider Electric - Program ManagerWest Kingston, RI04/2015 - Current
  • Improving success of program by making proactive adjustments to operations
  • Planning overall program, monitoring progress, and governance of program through its life cycle
  • Managing program's budget as it relates to sales revenue, growth, as well as cost of program operation, marketing, events and commissions
  • Implemented and led meetings with partners and internal stakeholders to identify business needs and requirements
  • Building relationships and utilizing resources across multiple business units, roles, segments, and organizational levels in effort to adapt best practices, communicate partner program, & streamline sales efforts
  • Addressed and resolved technical, financial and operational concerns by working with team members and director
  • Identified program, partner needs and designed processes to support business requirements utilizing cross functional teams (IT, operations, sales, etc)
  • Presented and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings
  • Monitored progress of programs, using and applying programming documents, program directives, funding documents, operational analytics/dashboards, & other program material
  • Develop tools, promotions, and projects that align with corporate objectives, influence growth ASP revenue
  • Execute effective events and use of marketing funds that show ROI
  • Provide enablement and training with proper focus for partner community via remote learning webinars
  • Scheduled and supervised meetings to discuss new ideas, update participants on program details, communicate key messages, and program milestones quarterly
Schneider Electric - Contractor Specialist for Carolina's Factory SalesWest Kingston, RI01/2009 - 04/2015
  • Increase sales and partner growth to exceed quotas over $14,500,000 Hit 133% in 2014
  • Successful pilot of distribution model of selling to electrical contractors which resulted in nationwide launch of program
  • Early success helped to evolve CDM role and develop key responsibilities that drove change in program
  • Identification of new opportunities in contractor and engineer community
  • Build relationships with contractors, engineers, end-user, partners and industry professionals
  • Project management from pre sales to post sales
  • Develop marketing campaign with events, newsletters, and industry education
  • Technical quotations, proposals, and submittals
  • Training and Education of contractors , engineers, and facilities personnel
  • Attend Contractor Trade Shows and Events
Schneider Electric - Strategic Account Manager- IBM Global AllianceWest Kingston, RI10/2007 - 01/2009
  • Communicated with clients and management to verify alignment with client objectives and corporate operational goals
  • Educated IBM personnel on alliance with APC and how it will increase their revenue
  • Communicated to APC sales force around benefits of driving sales through IBM
  • Uncovered new opportunities for APC and IBM to work on together as total solution providers
  • Built strong relationships within IBM organization at Client Rep and Vice President levels
  • Due to success as inside sales manager, promoted to outside sales on Alliance team for newly formed region covering 14 states
Schneider Electric - Inside Account Manager- CCC & Government SalesWest Kingston, RI08/2004 - 07/2006
  • Drove sales growth in accounts by being trusted advisor for physical infrastructure design exceeding quota
  • Identified, qualified, and closed business within named account
  • Developed and strengthened relationships with Customers and Channel Partners
  • Provided pre-sales support via phone and email
  • Rapidly promoted from technical support through inside sales teams by exceeding KPI and sales quotas
Accomplishments
  • Selected for the May 2018 Schneider Electric Women in Leadership Conference
  • 100% Club 2007, 2009, 2010, 2011, 2012, 2014 and President's Club 2009, 2012
  • Awards: Best breakthrough Performance 2007, NSO MVP Q3 2019, Step-Up Recognition Awards 2020
  • Carolina's Electrical Contractor Association Board 2014-2016 / Associate Member President 2015
  • Implemented External Yammer Network for ASP's- One of Schneider Electric's first in Secure Power
Special Projects
  • Design Engineer Event Program Manager
  • Engineer Segment Advocate for Secure Power
  • Advocating & Implementing content with Engineer Focus for APC.com
Skills
  • Program leadership & Management
  • Policy, process, & procedure improvements
  • Partnership development
  • Reporting Analytics & Budget
  • Curriculum Development
  • Stakeholder relations
  • Exemplary communication skills
  • Strong presentation skills
  • Advanced knowledge of technology
  • Proficient in Windows, macOS, Microsoft, Adobe, salesforce
Education
2006Quinnipiac UniversityHamden, CTMBA
2002Quinnipiac UniversityHamden, CTBachelor of Arts: Mass Communications
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Resume Overview

Companies Worked For:

  • Schneider Electric

School Attended

  • Quinnipiac University

Job Titles Held:

  • Program Manager
  • Contractor Specialist for Carolina's Factory Sales
  • Strategic Account Manager- IBM Global Alliance
  • Inside Account Manager- CCC & Government Sales

Degrees

  • MBA
    Bachelor of Arts : Mass Communications

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