Developed and managed a $600,000 annual operating budget for three programs. Specialized in domestic violence and direct service to the community, and coordinating the day-to-day operations of the shelter. Supervised 19 employees including; scheduling, reviewing and evaluation of job performance, and developed work plans. Recruited, interviewed, hired and trained new employees. Collected data and compiled statistical information to create monthly, quarterly and annual reports for funders, licensing, and permits. Provided monthly team meetings and facilitated weekly resident meetings. Experience working with various database systems and compiling reports. Facilitated monthly team and weekly residents meetings. Problem solved resident issues while de-escalating challenging situations, and facilitated conflict resolutions. Served as the point person for donors and community partners, responded to community request for trainings. Promoted professional development to build and expand employees capacity. Provided leadership in the area of planning and evaluation of each program to maintain adequate programming. Developed culturally responsive policies and procedures and best practices. I have a high ability to problem solve, de-escalate conflict and use sound judgment in
Memberships occurring during tenure at Women's Advocates, Inc
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