program development manager resume example with 14 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Qualities, Knowledge, and Strengths
Adult Learning Theory | Budget & Cost Control | Coaching & Mentoring | Meeting Facilitation | Process Improvement | Program Design & Implementation | Project Management | Research | Team Building & Collaboration
Work History
02/2014 to Current
Program Development ManagerCmu Software Engineering Institute – Arlington, VA,
Strategically designs, develops and executes up to ten innovative in-person and online learning programs annually, meeting CPA educational needs, and generating revenue in support of AICPA's strategic and financial goals.
Key contributions include:.
Manage up to over one hundred subject matter experts for assigned conferences and online learning events to identify current trends, hot topics and opportunities for collaboration on each event.
Exceeded revenue goals every year, with total annual product revenue over $22 million.
Budget of XX, revenue up to $1 million.
Merging of 2 conferences, increased revenue by XX.
Lead innovative development meetings and processes with up to 25 subject matter experts, cross functional team members and external partners to design high-impact educational experiences for AICPA members.
Research, identify and implement learning technologies to enhance attendee experience, including polling and mobile technology.
Partner with marketing and sales teams to develop the marketing strategy for each conference including the development of the conference brochure, electronic marketing, PR, communications and social media initiatives.
Oversee educational material development for each conference; partnering with speakers and production/website team to deliver comprehensive, meaningful resources to program attendees.
Analyze conference-specific data, including evaluations, feedback from post-conference debrief, focus groups, registration reports and budget to improve overall quality of conferences.
Manage development of annual program budgets, proactively contribute to forecast process and manage expenses in line with approved annual conference budgets and team expenses.
Develop and oversee execution and maintenance of strategic conference partnerships and agreements.
Provide onsite supervision of program elements.
Manage production process for speaker materials, including researching, negotiating, and hiring of production vendor, vendor management, and reduction of print needs resulting in annual savings of $10,000.
Coach and mentor junior members and new members of program development team.
11/2009 to 02/2014
Associate Project ManagerFerguson – O'fallon, MO,
Managed planning and execution of four annual workshops containing up to 50 attendees, including working with subject matter experts to plan program agendas, identifying locations and speakers, speaker management, collaborating with marketing manager to develop and implement marketing strategies, and developing and deploying attendee communications, while managing program budgets.
Continued program development coordinator duties for up to 13 annual conferences.
11/2007 to 11/2009
Program Development CoordinatorAmericorps – Pomona, CA,
Assisted Program Managers in the development process and execution of up to 25 annual conferences.
Coordinated and communicated with speakers of various programs regarding collection of materials, travel arrangements, deadlines, and evaluation scores.
Managed application and reporting process for Continuing Legal Education and Certified Financial Professional credits for up to 15 conferences.
Managed payments to state societies for hosting programs.
Managed speaker honorarium payment processing.
Coordinated speaker materials production, including collection of materials and liaising with production and website teams to provide quality materials to attendees via conference website.
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