Goal-oriented individual with over six years direct experience in Higher Education in areas of Financial Aid, Admissions, Records & Registration. Three years of direct involvement working as a member of the Enrollment and Student Services (ESS) Implementation Plan and using Quantitative & Qualitative data to measure departmental goals and objectives.
Skilled in counseling student about education and career options.
Managed school program for recruitment assistance.
Coordinated employee training regards testing and career exploration process.
Serve as liason between recruiting force and education community.
Participated in research projects and/or pilot programs to assist in improving current operations.
Develop educational programs to assist with recruiting mission.
Program Coordinator / Financial Aid Specialist September 2011 to CurrentCentral Piedmont Community College － Charlotte, NC
Enrollment and Student Services Excellence in Assessment Award 2011/2012 & 2012/2013.
Answers inquiries from various sources; such as potential students, parents, and administers on financial aid policies and procedures.
Analyzes financial information, submitted by applicants and their families, utilizes established federal standards and guidelines to determine financial needs.
Determines the type and amount of financial aid to be awarded to applicants by using federal standards and guidelines.
Works one-on-one with FYE (First Year Experience) office to ensure Financial Aid process is working as intended.
Maintains the accuracy of files for new and current students through the Department of Education verification process.
Pro-actively meets with Veteran students and discusses the utilization of Veterans Affairs benefits.
Presents Financial Aid information to DMA, DRE and ACA (Academic Related) courses.
Conducts weekly Free Application for Federal Student Aid workshops for new and current students.
RECORDS COORDINATOR February 2010 to August 2011ITT Technical Institute － Cary, NC
Administered the Wonderlic Test to potential students.
Maintained student files through auditing, as well as, follow up on file completion.
Requested and analyzed High School/General Education Degree transcripts.
Evaluated Military and College transcripts for transfer credit evaluation.
Handled student requests for class changes, section changes and transcript requests.
Partnered with the Campus Dean to process academic drops in a timely manner.
Supported the Admission staff to ensure paperwork for new students is complete.
Assisted and advised new and current students with quarterly course registration.
Employee of the Quarter, Spring 2010.
SENIOR FINANCIAL AID PLANNER / ADMISSIONS COUNSELOR June 2008 to November 2008Miller-Motte College － Cary, NC
Corresponded and conducted interviews with applicants and their parents, as well as counseled students.
Answered inquiries from various sources, such as potential students, parents, and administers on financial aid policies and procedures.
Analyzed financial information, submitted by applicants and their families, utilizing established federal guidelines to determine financial needs.
Maintained the accuracy of files for new and current students through the process of auditing.
Managed three other financial planners to ensure files were completed & students were packaged in a timely manner.
ASSISTANT MANAGER June 2007 to June 2008Forever 21 － Youngstown, OH
Assisted in the hiring process by conducting interviews for potential team members.
Trained store staff by reviewing sales training materials, delivering training reviewing staff job results and learning needs with retail store manager, and developing and implementing new product training.
Attracted customers by originating display ideas; following display suggestions or schedules, constructing or assembling pre-fabricated display properties, producing merchandise displays in windows and showcases, and on sales floor.
Prepared sales and customer relations reports by analyzing and categorizing sales information, identifying and investigating customer complaints, and service suggestions.
Maintained inventory by checking merchandise to determine inventory levels and anticipated customer demand.
Contributed to team effort by accomplishing daily, weekly, monthly and quarterly results as needed.
EDUCATIONAL CONSULTANT May 2006 to June 2007Alpha Sigma Tau Sorority － Indianapolis, IN
Traveled to 10-15 chapters throughout the United States to discuss each chapter's goals and missions with chapter officers and members, which included: chapter management, risk management, recruitment, leadership education, new member development, fundraising, membership development and campus relations.
Coordinated recruitment efforts for chapters that were newly established or that experienced a significant drop in chapter membership.
Evaluated the chapter's operational and financial status by reviewing the chapter's membership roster, budget and financial records.
Assessed the chapter/colony's strengths and weaknesses and provided recommendations for improvement.
Masters of Science : 2012Arkansas Tech University － Russellville, AR
Bachelors of Science : Special Education, 2005Slippery Rock University － Slippery Rock, PA
Member of Order of Omega National Greek Honorary
Member of Alpha Sigma Tau Sorority
Member of Gamma Sigma Alpha Greek Honorary