Detail-oriented and organized Program Assistant who goes above and beyond given job responsibilities to achieve
superior results and maintain company-wide data integrity; extensively trained in spreadsheets, word processing and
data entry. Accurate versed in database management, focused on delivering high quality results in a timely manner
while successfully managing multiple projects at once.
BTQ Portal 50+ WPM
eClinicalworks HIPAA compliance
50+ WPM Health insurance processing
Fluent in Spanish Budgeting and financial management
Star Navigation 14 Harm Reduction
IDX Flowcast System
Support all VP's and supervisor's at Crosby Street through personal documentation management, calendar organization and collateral preparation for meetings Achieved an audit score of 95% for Healthix Assisted in implementation of new tracking system that resulted in improved patient care Ensured charting accuracy through precise documentation and meticulous attention to detail OSHA compliance; properly disposing of daily biohazard waste in compliance with federal and local regulations.
Write and edit documents to keep staff informed of policy and procedures.
Created new departmental procedures manual Fire Warden of the Fire Safety Team.
Program Assistant/ SEP Administrator, 07/2013 － CurrentCompany Name － City, State
Data Entry of client information into appropriate computer programs including but not limited to eClinicalWOrks, eICare, BTQ Portal, AIRS, and eShare Create weekly and monthly reports for Data Manager regarding clients active or inactive medicaid for two sites and over 700 clients Verify all client information in eICare including but not limited to client demographics, insurance information, and consents signed.
Compile data from variety of sources such as Medicaid and BTQ portal for analysis Oversee all Healthix and Bronx RHIO consents in eICare ensuring that all consents are accurately filled out.
Accurately collect and maintain statistics, reports, and activity records for budget reports and cross referencing.
Execute accounts receivable reporting enhancements and reconciliation procedures.
Assist in writing multiple policy and procedures Fire Warden for entire floor; directing and managing a total of 40+ people including staff and clients during fire drill along with FST Coordinate a variety of projects at the same time for different departments such as Health Home, SEP, Thrifts, and Commercial Property.
Review and provide comments on the adequacy of documents and took necessary steps to cure any deficiencies.
Assist the entire 7th floor, Bookstore, and thrift shop with any and all requests asked with a smile.
Verify all clients are insured and are not dually enrolled upon intake Answer and direct all mail, fax, and phone inquires for over 50 people.
Certified by NYS Department of Health/AIDS institute for Syringe Access, Needle-stick injury prevention, and NYS Regulations and Law enforcement Superb communication skills, ability to work in a team setting as well as independently with little or no supervision, detail oriented, and deadline driven, computer-savvy.
Sales Representative, 11/2010 － 07/2012Company Name － City, State
Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.
Retained and ensured proper handling and care of 150 existing client accounts.
Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
Consistently met and exceeded department expectations for productivity and accuracy levels.
Received and processed cash and credit payments for in-store purchases.
Exceeded targeted sales goals by 20%.
Ability to work in a fast paced and a rapidly evolving environment.
Opened and closed register for morning and evening shifts.
Maintained a personal pool of clientele ensuring customer satisfaction, trust, and best possible service.
Patient Service Associate, 05/2009 － 07/2010Company Name － City, State
Posted and batched insurance claims for electronic filing Checked patient insurance status using various techniques such as; STAR NAVIGATION system, Medicaid machine, and ePaces Entered and removed charges from STAR to ensure that all codes coincided with those on the Dentrix ledger.
Cross-referenced with encounters, appointment listings, and STAR for accuracy within the system Called insurance companies; DentaQuest, Health Plus, etc.
for patient eligibility and reasons for denial Learned to check provider credentialing using the LMC intranet.
Ability to follow instructions well and make decisions with no supervision.
Education and Training
2003Erasmus Hall High School for Science and Mathematics － City, State, United StatesHIGH SCHOOL DIPLOMASCIENCE AND MATHEMATICSSCIENCE AND MATHEMATICS
Advanced classes in Gateway programGPA: GPA: 3.3GPA: 3.3
accounts receivable, AS400, Budgeting, budget, communication skills, contracts, credit, clientele, client, clients, customer satisfaction, Data Entry, Department of Health, detail oriented, directing, fast, faxes, fax, filing, financial management, Gateway, injury prevention, insurance, Law enforcement, ledger, managing, Access, mail, NAVIGATION, progress, reporting, sales, Fluent in Spanish, statistics, supervision, phone
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Erasmus Hall High School for Science and Mathematics
Job Titles Held:
Program Assistant/ SEP Administrator
Patient Service Associate
HIGH SCHOOL DIPLOMA SCIENCE AND MATHEMATICS Advanced classes in Gateway program Regents Diploma
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