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Program Assistant Resume Example

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PROGRAM ASSISTANT
Professional Summary
Efficient project management professional successful at directing change management initiatives requiring fast-paced execution. Excellent attention to detail, clear communication, strong critical thinking, and analytical skill. Dedicated team player skilled at mediation and conflict resolution.
Relevant Professional Experience
06/2016 to Current
Program Assistant Bill & Melinda Gates Foundation – Seattle, WA

Research & Project Management (50%):

  • Create project plans, track progress against timeline and milestones to ensure that objectives are completed with high quality and on time;
  • Create and review PowerPoints that synthesize and visualize complex information;
  • Increase team efficiency by streamlining and improving processes, and provide knowledge management support for a team of 15 people;.
  • Conducted a landscape analysis of 28 K-12 Education funders to inform the leadership team and strategy refresh;.
  • Developed a dashboard to visualize strategic priorities, annual spending, key documents associated with K-12 past and current strategies;.
  • Interviewed subject matter experts and compiled extensive research on student on-track indicators;.
  • Oversaw 10 sessions required of all 100+ staff to review and discuss great strategies across the foundation.

Administrative (50%): provide cross-team administrative support for 5 to 10 Senior/Program Offers at a time, including complex calendar management, event/convening planning, travel arrangement, expense conciliation, and on-boarding training.
09/2014 to 06/2016
Graduate Assistant Student Counseling Center of Seattle Pacific University – Seattle, WA
  • Managed +500 active client files and maintained a database of 5,000 constituents with high sensitivity for legal and confidentiality purposes.
06/2015 to 07/2015
Community Development Intern Global Outreach Developments Int'l
  • Conducted health seminars on hand washing and oral hygiene for 300 children at St. John's Primary School;
  • Collaborated with local teachers to organize a 2-week summer camp where activities foster creativity and demonstrate teamwork.
07/2013 to 12/2013
Business Projects & Analysis Intern Molina Healthcare – Bothell, WA
  • Led the rollout of SharePoint 2013, and effectively collaborated with IT and training teams to fulfill user support;.
  • Assisted in managing large-scale projects, including creating logistic documents to clarify project's plan/timeline, tracked its status, and measured performance through scorecards.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
08/2012 to 06/2013
Marketing & PR Programmer Campus Events Board of the University of Washington – Bothell, WA
  • Founded and supervised 4 members of CEB Street Team to develop effective marketing strategies, resulting in an increase of 250% in student engagement at campus events;.
  • Planned and promoted over 30 programs-on scale of 100 to 1,000 attendants-with team members;.
  • Helped to track and allocate a budget of $60,000 to meaningful and effective programs.
Education
June 2017
Master of Business Administration (MBA):
Seattle Pacific University - Seattle, WA

June 2013
Bachelor of Business Administration: Marketing and Management
 University of Washington - Bothell, WA
 Marketing & Management
Languages & Skills
    • Fluent in Vietnamese & English
    • Advanced Excel
    • Proficient in Photoshop Adobe and Microsoft Office 2016 (Outlook, SharePoint, Excel, Access, Project, OneNote, PowerPoint)
    Awards

    Outstanding Student Leader of the Year 2013

    Innovative Program of the Year 2013

    Outstanding Team of the Year 2013

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    Resume Overview

    Companies Worked For:

    • Bill & Melinda Gates Foundation
    • Student Counseling Center of Seattle Pacific University
    • Global Outreach Developments Int'l
    • Molina Healthcare
    • Campus Events Board of the University of Washington

    School Attended

    • Seattle Pacific University
    • University of Washington

    Job Titles Held:

    • Program Assistant
    • Graduate Assistant
    • Community Development Intern
    • Business Projects & Analysis Intern
    • Marketing & PR Programmer

    Degrees

    • Master of Business Administration (MBA) :
      Bachelor of Business Administration : Marketing and Management

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