Program Administrator 2 resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

To obtain a position which will allow me to utilize my administrative, procurement and technical skills. Dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in finding cost-effective solutions to agency-wide problems.

Seasoned management professional who excels in establishing excellent working relationships with customers, employees, vendors and contractors.

Talented team lead possessing in-depth knowledge of IT procurement as well as advanced understanding of IT contracts, policies and procedures. Personable and friendly with superb negotiation skills.
Broad background in IT operations, project and risk management. Enthusiastic team player dedicated to process improvements and staff development.

  • Vendor sourcing and negotiations
  • Budgeting and finance
  • Talented multi-tasker
  • Budgeting and finance
  • Process improvement
  • Strategic planning
  • Customer relations
  • Contract management
  • Advanced cost control techniques
Work History
Program Administrator 2, 01/2006 - Current
Department Of Administrative Services, State Of Ohio Bowling Green, OH,
  • Manage the technology purchasing program for all hardware and software purchases throughout ODOT offices and districts.
  • Assist in preparing budget.
  • Coordinate and process consultant renewals.
  • Coordinate training schedules, process payroll, assist with consultant polling, involved with hiring of permanent staff, process invoices, maintain personnel files and ensure that all job descriptions are up to date, assist with special projects.
  • Prepared IT operating budgets, budget reports and other financial performance reports.
Administrative Assistant 2, 04/2005 - 01/2006
State Of Louisiana West Monroe, LA,
  • Assist with the technology purchasing program for all hardware and software purchases throughout ODOT offices and districts.
  • Process payroll for 70+ staff.
  • Coordinate consultant polling, process consultant renewals, assist with special projects (i.e.
  • provide input, conduct testing and assist with implementation of OAKS payroll).
  • Reduced and controlled expenses by approximately $58k+.
Information Systems Assistant, 06/2000 - 03/2005
Td Garden Detroit, MI,
  • Assist IS Manager, remaining IS staff of nine, City staff and City Council as requested.
  • Maintain City’s web site, also assisted with the development of the revamping of the new site’s look and feel.
  • Solely coordinate and schedule citywide Office training.
  • Handle various administrative tasks, such as budget, payroll, accounts payable, maintain and order departmental supplies, schedule various meetings, travel arrangements.
  • I assist with the departmental Helpdesk and troubleshoot various technology issues.
  • Responsible for the ordering of all technology hardware and software, which requires vendor relationships.
  • Prepared IT operating budgets, budget reports and other financial performance reports.
  • Drafted the budget for four different departments and monitored expenditures.
Marketing Coordinator, 08/1994 - 06/2000
Otis Worldwide Cerritos, CA,
  • Assist in implementation and maintenance of Intranet for entire division.
  • Order, maintain and troubleshoot hardware and software for both Macintosh and PC platforms.
  • Create and update reports, slides and presentations for various lines of business.
  • Coordinate and lay out newsletters and annual phone directory.
  • Perform as office manager to see that the department runs smoothly and efficiently.
  • These tasks include, but are not limited to ordering supplies, processing and tracking accounts payables, coordinate photo shoots, conferences and other administrative duties.
Administrative Assistant/Desktop Publisher, 1994 - 08/1994
K. Hovnanian Companies Akron, OH,
  • Design and lay out two-color and four-color newsletters.
  • Worked with various print vendors to coordinate the printing and distribution of the newsletters previously mentioned.
  • Design and maintain various departmental reports.
  • Order and maintain hardware and software for PC and Macintosh platforms, in addition to troubleshooting hardware and software issues.
  • Process and track accounts payable.
  • Maintain departmental supplies.
Administrative Assistant, 1989 - 1994
Banc One Acceptance Corporation City, STATE,
  • Provide administrative support for 60+ associates.
  • Support consisted of typing, sorting mail, processing expense reports, scheduling meetings, coordinating travel arrangements, copying, filing, supplies and answering an average of 300 calls a day.
Receptionist, 1988 - 1989
Banc One Acceptance Corporation City, STATE,
  • Answer and troubleshoot incoming calls.
  • Assist executive secretary with various tasks; including typing, coordinating travel arrangements, filing, copying, sorting mail and scheduling meetings.
  • Summary of qualificationsKnowledgeable on PC and Macintosh platform software.
Business courses: , Expected in 1985
Liberty Union High School - Baltimore, Ohio
  • Coursework in Business, Management and Communications
accounts payable, accounts payables, ABC, administrative, administrative support, Adobe Acrobat, photo, Adobe Photoshop, PageMaker, budget, Calendar Creator, color, hardware, conferences, consultant, copying, Corel Suite, Council, filing, FilemakerPro, MS FrontPage 2000, Harvard Graphics, hiring, Adobe Illustrator, Lotus Notes, Lotus Smartsuite, Macintosh and PC, Macintosh, Macintosh platform, meetings, MS Access, MS Excel, mail, Office, MS Powerpoint, MS Project, MS Word, newsletters, office manager, Org Plus, payroll, personnel, presentations, purchasing, QuarkXpress, scheduling, phone, travel arrangements, troubleshoot, troubleshooting, typing, Visio, web site

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Resume Overview

School Attended

  • Liberty Union High School

Job Titles Held:

  • Program Administrator 2
  • Administrative Assistant 2
  • Information Systems Assistant
  • Marketing Coordinator
  • Administrative Assistant/Desktop Publisher
  • Administrative Assistant
  • Receptionist


  • Business courses

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