Oversaw up to 50 Southern Illinois residents (freshman to juniors) personally.
Documented domestic disputes, physical altercations, and personal resident issues.
Consulted with and trained with skilled personal in order to learn how to deal with residents, manage any situation, and to support residents when needed.
Conducted social programs for students/residents to inform them about college life, risks, and opportunities.
Managed and filed paperwork of student housing and personal contact information.
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