Professional System Administrator / IT Support Specialist with over 20 years of experience. Possessing a strong technical background and self-discipline. Ability to work and multi task in a faced paced environment ensuring quality solutions meet business objectives. Monitor and diagnose LAN/WAN hardware and software incidents. Proven leader in managing major firm wide projects. Aggressive incident solutions delivery. Excellent communications and collaborations with IT partners, vendors and or IT Leadership. Ability to network within firm business practices.
Team player with a positive, friendly attitude. Deadline orientated and having the ability to organize and present complex solutions clearly and accurately.
Active Directory, Asset Management, Backup, tape backups, Benefits, CICS, Citrix, Citrix Metaframe, HARDWARE, Content, Client, Customer Service, DTS, Delivery, DELL, Desktops, Desktop PC, Disaster Recovery, documentation, downstream, email, File Servers, FrontPage 98, HP, HP 3000, HP System, HTML, IBM, IBM MAINFRAMES, PROFS, image, Information Systems, IE 6, MS Internet Explorer 6, Java, Local Area Network, LAN, Notebooks, Laptops, Leadership, Linux, Lotus Notes, Lotus Notes 5, McAfee, meetings, mentoring, access, MS Office Products, Office, MS Outlook WINDOWS OS, 2000, Windows 7/XP, middleware, Migration, monitors, NETWORKING, Network, Networks, Nortel, Norton, Novell, OS, organizing, PCI, People soft 8, presentations, printer, Printers, processes, Project Lead, quality, RACF, repairs, Reporting, research, Routers, servers, SQL/DBA, Switches, System Administrator, technical support, technical assistance, Phones, phone, Trainer, Troubleshoot, troubleshooting, TSO, Unix, Upgrades, Netbackup, Vista, VM, voice mail, VoIP, VPN, WAN, Web Content, Web-Development, writing skills
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