professional sales representative resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Seasoned Sales Representative with over 25 years of success in business-to-business and business-to-consumer sales within auto parts and textile leasing industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

  • Sales expertise
  • Network development
  • Account servicing
  • Account development
  • Expense reporting
  • Customer Relations
  • Interpersonal communication skills
  • Expert customer service
  • Cold calling
  • Team Leadership
  • Training And Development
  • Management Experience
  • Customer Satisfaction
  • Detail Oriented
  • Marketing Plans
  • Relationship Building
  • Account Management
  • Negotiation Skills
Work History
08/2020 to Current
Professional Sales Representative Syneos Health, Inc Birmingham, AL,
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Develop and deliver engaging sales presentations to convey product benefits.
  • Exceed sales goals 4 months in row.
  • Determined problem areas and resolved issues related to profitability to increase revenue.
  • Resolve previous sales representative issues that impacted sales and business outcomes.
  • Communicate with customers to understand needs and recommend appropriate solutions.
  • Manage book of business consisting of 150 accounts with sales around $4 million out of 4 different stores and 2 different states.
  • Create professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Enhanced territory operations through successful cold-calling of area businesses.
  • Manage stores and hire new employees to work other jobs within organizations.
  • Manage and control inventories for accounts to insure they are properly supplied with correct parts and accessories to maximize highest revenue .
  • Utilize effective communication and active listening skills to create client rapport to grow profitability.
  • Driving business development through proactive networking and relationship-building strengths.
  • Help resolve client problems quickly with superior customer service.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Follow-up with clients after installations to assess quality service and customer satisfaction.
09/2006 to 06/2020
Route Sales Representative/Route Trainer Factory Motor Parts Company City, STATE,
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Exceeded sales goals by at year over year and consistently managed a book of business over $2 million a year.
  • Trained other battery sales representatives to operate route territories and effectively cold call customers.
  • Fostered relationships with customers using communication and negotiating skills to bolster future sales opportunities.
  • Resolved pricing and warranty issues that impacted sales and business outcomes.
  • Designed marketing and sales strategies to increase profitability and develop long term relationships.
  • Built business by hosting sporting and educational events, and used experts to train and educate professional clients.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
  • Managed all sales plan activities using crm and salesforce
  • Managed business development initiatives by developing impactful customer relationships and executing benefit-oriented presentations to increase revenue.
  • Built 10-15 year relationships by listening and understanding customer needs and making recommendations to maximize their profits.
  • Cultivated sales and new business opportunities in new markets to achieve bottom-line results by making weekly cold calls and consistent follow up.
  • Continuously surpassed sales goals, optimizing profitability and performance of assigned territory
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment
11/1994 to 08/2006
Route Manager/Route Sales Representative G & K Uniform Service City, STATE,
  • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Represented wide range of products, including uniforms, medical linen supplies, and restaurant supplies.
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
  • Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Maintained positive relationships with customers through communication and trouble shooting.
  • Generated leads and cold called customers each week to set up appointments and bring in new business.
  • Prospected daily for new accounts to build connections and convert leads into sales appointments
  • Maintained workplace safety by involving employees in order to maximize engagement and team morale
  • Achieved and maintained compliance with DOT standards through accurate maintenance of driver, permit and equipment records
  • Supervised all facets of routine deliveries by effectively routing loads, managing drivers and meeting DOT requirements
  • Collaborated with others to discuss new uniform opportunities
Expected in to to
Bachelor of Science: Finance/ Risk And Insurance Management
University Of Wisconsin - La Crosse - La Crosse, WI
  • Graduated in Top 10% of Class
  • Majored in Finance
  • Minored in Risk and Insurance Management

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Resume Overview

School Attended

  • University Of Wisconsin - La Crosse

Job Titles Held:

  • Professional Sales Representative
  • Route Sales Representative/Route Trainer
  • Route Manager/Route Sales Representative


  • Bachelor of Science

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