With years of experience in management, sales, school, parenting, and partnerships I have developed many skills that have given me the experience necessary for becoming a substantial asset to any business. I am currently studying Business Management & Entrepreneurship at DeVry University, have worked in several fields, and held several positions such as general manager, team lead, partner, and professional sales consultant that blessed me with further development of my skillsets. I have proven to be motivated, dedicated, and focused within and outside the workplace earning several career accomplishments, raising my family, and earning my degree fulltime at DeVry University maintaining a 3.88 GPA and 6 Dean's List awards. I am a hardworking and passionate individual who aspires to continuously grow by investing his time in people, companies, and careers who share similar aspirations.
Professional sales consultant of products aligned with strategic company initiatives to drive business and provide customer excellence. Develop a keen product knowledge to find the appropriate product that meets customer needs. Develop repeat customer relationships benefitting both internal and external customers. Execution of goals that drive business initiatives in a commissionable sales environment while adapting to aggressive changes within the market and company expectations. Build a personal and professional image to build your business while providing exceptional customer excellence developing strong relationships with clientele and fulfilling their needs.
Leader in customer service and providing appropriate solutions that meet individuals telecommunication needs. Drive key performance indicators that benefit the overall business, customer needs, and customer satisfaction. Strategic planning and presentation of recommended solutions meeting customer needs while driving business metrics. Professionally represent a reputable company by selling the value of their brand and products ensuring complete customer satisfaction.
Effectively operate and manage a retail location meeting key performance indicators and delivering store results. Recruit and develop a highly effective team that delivers excellent customer satisfaction and drives sales that reach or exceed company goals and KPI's. Coach, mentor, set goals, and lead a performing team in a sales driven environment. Effectively perform inventory counts, perpetual counts, schedule, hire, outsource, market, and profit and loss reporting. Discovering customer needs to recommend a solution for those needs building value in the products and services offered by the company. Knowledge around KPI's and what drives the business to achieve store excellence. Provide excellent service to create repeat business and strong consumer and partner relationships.
Drive business through quality service work. Maintain customer relations and business initiatives. Develop, recruit, and motivate talented workers to best complete labored work within the field specialty. Handle accounts, billing, sales, retention, and escalations to drive company growth and generate best business practices. Research and develop new business practices and develop innovative ways of directing the business to maintain relevance within the industry. Conduct industry analysis to determine ways of maintaining competitive advantage within our market. Market services and products offered by effectively implementing promotions and hosting community events.
Dean's List awards at DeVry University
Actively pursuing my Bachelor's in Science with a focus of Business Management & Entrepreneurship expected graduation is February of 2021. I have earned six Dean's List awards over several semesters within DeVry. I currently hold a 3.88 GPA and have enrolled to continue my education with DeVry University in pursuit of my MBA expected completion December 2021.
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