Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Lease oversight
  • Fair housing policies
  • Prospecting assistance
  • Property tours and inspections
  • Relationship building and retention
  • Maintenance requests
  • Telephone and email etiquette
  • Administrative support
  • Leasing and sales
  • Account management
  • Floor Plans
  • Yardi
  • Organizational Skills
  • Ms Office Suite
  • Customer Service
  • Lease Renewals
  • Team-Oriented
Work History
Professional Leasing Consultant, 04/2021 to Current
Matson IncLong Beach, CA,
  • Verified tenant incomes and other information before accepting lease applications.
  • Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
  • Distributed and followed up on tenant renewal notices.
  • Greeted clients, showed apartments, and prepared leases.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Responded to requests and scheduled appointments for property showings.
  • Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Escalated major issues to property manager for immediate remediation.
  • Collected rent and tracked resident payments and information in computer system.
General Manager, 07/2011 to 05/2020
Coborn'sSaint Joseph, MN,
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Set clear expectations and created positive working environment for employees.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Built and leveraged community relationships to drive business and maximize catering programs.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Maintained facility and grounds to present positive image.
  • Verified accurate records and sufficient supplies by conducting [Timeframe] inventories of food, beverages, glassware and other materials.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Limited portion sizes and used garnishes to control food costs.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Prepared for and executed new menu implementations.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Bakery Department Manager, 05/2003 to 06/2006
Mhc Equity Lifestyle PropertiesPalm Beach Gardens, FL,
  • Maintained cleanliness and hygiene in bakery premises.
  • Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
  • Managed all baking operations professionally and handled all problems confidently.
  • Established performance goals and empowered bakers to exceed targets.
  • Maintained and controlled inventory of baked goods.
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Administrative Assistant, 05/2001 to 02/2003
The Leukemia And Lymphoma SocietyCity, STATE,
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Managed accounts payable and receivable for office grossing $1.2 million per year.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Recorded expenses and maintained accounting records.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
No Degree: Nursing, Expected in
Coastal Carolina Community College - Jacksonville, NC
High School Diploma: , Expected in
Garner High School - Garner, NC
GED: , Expected in 01/1995
Greensboro College - Greensboro, NC

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School Attended

  • Coastal Carolina Community College
  • Garner High School
  • Greensboro College

Job Titles Held:

  • Professional Leasing Consultant
  • General Manager
  • Bakery Department Manager
  • Administrative Assistant


  • No Degree
  • High School Diploma
  • GED

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