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Professional Chauffeur Resume Example

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PROFESSIONAL CHAUFFEUR
Professional Summary

Skilled Taxi Cab Driver dedicated to providing exceptional customer service to all customers. Versed in keeping vehicle clean and serviced. Adept at providing top-notch care to passengers and belongings. Service-oriented Taxi Driver highly effective at satisfying all customers and remaining calm in challenging circumstances. Bringing Livery Chauffuer license and clean driving record.

Skills
  • Road regulations knowledge
  • Proficiency in MS Office
  • Communications
  • Regulatory Compliance
  • Customer Service
  • Organization
  • Analytical abilities and aptitude in problem solving
  • Excellent written an verbal communication skills
  • Working knowledge of office equipment
  • Experience as a back office assistant of in another relevant administrative role
Work History
Professional Chauffeur / / Hr Partners - Holton , KS / 06.2019 - Current

SPECIFIC RESPONSIBILITIES

  • Transported high-value clients with professionalism and discretion.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Completed individual and business documentation on-time and with minimal errors.
  • Stored passenger luggage and personal items with care for safety and security.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Worked with all customers to understand needs and provide excellent service.
  • Monitored social media and online sources for industry trends.
Ambassador / / Moncler S.P.A. - Los Angeles , CA / 11.2018 - Current


Drives a variety of vehicles which may include a hearse, limousine or removal vehicle. May transport clients during services or deceased person(s) to medical examiner/mortuary from place of death and from mortuary to place of funeral service and interment


SPECIFIC RESPONSIBILITIES

  • Assists casket bearers in moving deceased to place of funeral service or interment.
  • Inspects stocks and cleans vehicles before departing from garage to point of destination.
  • Fuels cars as needed.
  • Arrives at appointed destination on or before agreed upon time.
  • Respects families by maintaining a code of confidence and limiting interaction to professional conversation.
  • Assists passengers in and out of their personal vehicle with special emphasis and patience given to the handicapped and elderly.
  • Assists with the movement of the casketed deceased and related items into and out of the visitation area, funeral home chapel, church or other place of service.
  • Assists in forming the funeral procession in its proper order while attending and directing traffic on funeral home and/or church parking lots.
  • Drives the hearse, family limousine or other vehicles in the funeral procession and/or other funeral related activities.
  • Assist in loading flowers into flower car and/or hearse.
  • May assist with arranging floral tributes in visitation area, funeral home chapel, church or other place of service.
  • Other driving services as needed by location.
  • Other duties as directed by management.
Administrative Assistant / / Belfor - Fairfield , OH / 04.2018 - 10.2018

SPECIFIC RESPONSIBILITIES

  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Monitored the Owner and Instructor's work calendar and scheduled appointments, meetings and travel.
  • Maintained complex digital filing system for financial information.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Routed incoming calls and faxes and drafted detailed messages to expedite response.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Executed record filing system to improve document organization and management.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Offered departmental administrative support.
  • Managed Department of Public Safety databases converting complex data into easy-to-interpret data.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Tracked inventory and ordered office supplies encouraging cost-effective solutions.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Scheduled office meetings and client appointments for team of 5 professionals.
Customer Service Specialist / / Flir Systems - Orlando , FL / 12.2016 - 03.2017
  • Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
  • Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
  • Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions.
  • Developed working relationships with internal and external customers while assisting with account management duties.
  • Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Requested escalation for unresolved issues.
  • Provided customers with detailed information on company products, services and materials.
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
  • Performed data entry with CRISE Software to record call notes, suggestions and questions.
  • Reinforced established quality control standards and followed procedures for optimal customer interactions.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
  • Entered customer data into CRISE system and communicated service concerns with Job and Family Services.
  • Handled day-to-day customer contact via phones, faxes and emails.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Handled over 40 calls and in-person per shift signing up new customers, retrieving customer data, presenting relevant information and services.
  • Entered customer interaction details in CRISE to track requests, document problems and record solutions offered.
  • Directed customers to appropriate departments for additional support.
  • Assisted call-in customers with questions.
  • Identified customer issues with services, investigated causes, and initiated resolutions.
  • Assisted in training new employees and participated in cross-training with other departments.
Education
Kaplan College - Columbus - City, StateAssociate of Applied Business: Criminal Justice
  • Awarded Leadership Award 1/2008 (During Ceremony)
  • Dean's List 11/13/2007
  • Honor Roll 7/20/2007
  • Perfect Attendance 5/17/2007
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

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76Average
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Resume Overview

School Attended

  • Kaplan College - Columbus

Job Titles Held:

  • Professional Chauffeur
  • Ambassador
  • Administrative Assistant
  • Customer Service Specialist

Degrees

  • Associate of Applied Business : Criminal Justice

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