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Production Worker Resume Example

Resume Score: 80%

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GR
PRODUCTION WORKER
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in customer service/sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Sales
  • Bilingual
  • Product and Service Sales
  • Merchandising Knowledge
  • Point of Sale Knowledge
  • Exceptional Customer Service
  • Relationship building
  • Cash register operation
  • Product promotions
  • Adapt to diverse groups
  • Upselling
  • Problem-solving skills
  • Cash Handling
  • Loss prevention
  • Professional demeanor
  • Multi-tasking strength
Work History
09/2020 - CurrentProduction Worker | Milgard Manufacturing Inc. - Temecula, CA
  • Monitored machinery in operation to identify concerns and make corrections or report complex problems.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Documented production information via daily system logs and discussed non-conformance issues with management.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.
11/2015 - CurrentLead Server | Nonnos Ristorante - Murrieta, CA
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Greeted and maintained relationships with regular customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Oversaw daily operations of all members of service team, including delegating tasks, training new staff and splitting tips at end of each shift.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
05/2019 - 08/2020Merchant Teller | Wells Fargo Bank - Temecula, CA
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Processed quarterly vault and ATM audits with zero error rate.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Coordinated daily cash reconciliation in high-volume location.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Maintained teller drawer to perform bank transactions.
  • Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
  • Processed exchange and foreign currency.
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
Education
06/2013Chaparral High School, Temecula, CAHigh School Diploma:
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Milgard Manufacturing Inc.
  • Nonnos Ristorante
  • Wells Fargo Bank

School Attended

  • Chaparral High School

Job Titles Held:

  • Production Worker
  • Lead Server
  • Merchant Teller

Degrees

  • High School Diploma :

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