Experienced Front End Manager adept at problem solving, customer service and hiring and training hardworking, quality staff.
Interviewed over 15 people and successfully staffed 8 new store locations
Developed and implemented new loss prevention methods which resulted in a 23% reduction in shrinkage rates..
Accepted payment from customers and made change as necessary.Assisted co-workers.Checked the quantity and quality of received productsCleaned and prepared various foods for cooking or servingManaged kitchen operations for high grossing, fast-paced fair concession kitchen.Managed preparation and presentation of the desserts for all catered events.
Deliver great customer service to all customers. Hire, train, supervise, and maintain all employees on my shift. Manage all monies at the end of shift. Record and manage all transactions within store.
Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Opened a new store location and assisted in recruiting and training new staff.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Determined staff promotions and demotions, and terminated employees when necessary.Completed weekly schedules according to payroll policies.Maintained daily record of all transactions.Wrote order supply requests to replenish merchandise.Trained staff to deliver outstanding customer service.
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