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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Motivated Medical Assistant student seeking internship in Kidney and Hypertension to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Motivated professional offering Registered Certification in Medical Assistant. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Meticulous attention to detail
  • Filing and data archiving
  • Collecting information
  • Verifying data accuracy
  • Customer relationship management
  • Customer relations
  • Product organization
  • Quality control
  • Retail sales customer service
  • Courteous demeanor
  • Conflict mediation
  • Money Handling
  • Asset Management
  • Safe and vault operation
  • MS Office proficient
Experience
09/2019 to 08/2020 Production Worker Ips Corporation | Anaheim, CA,
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Accomplished production goals by working with speed and accuracy.
  • Adhered to strict data confidentiality policies to prevent information leakage.
  • Reviewed source documents to locate required data for entry.
  • Compiled and documented statistical information for reports.
  • Reduced physical document storage footprint by scanning and eliminating outdated records.
  • Compiled data from source documents prior to data entry.
  • Maintained confidentiality of client and staff personal details by adhering to company regulations and requirements.
  • Collaborated with other company employees to understand data requirements, searching databases and performing inquiries to locate specific data items needed.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
04/2010 to 09/2010 Customer Service Representative Select Express & Logistics | Columbia, SC,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Reconciled cash and checks against computer records at end of shift.
  • Responded and assisted customers with account inquiries and updates.
  • Entered transactions into computer and issued customer receipts.
  • Explained bank services, financial products and applicable fees to customers.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
02/2009 to 12/2009 Shift Manager Vacasa | Idyllwild/ Mountain Center, CA,
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Documented receipts, employee hours and inventory movements.
  • Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Directed employees through daily routines.
  • Handled customer complaints, questions and inquiries.
06/1999 to 07/2007 Cashier, Assistant Manager, Manager Circle K | City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Delegated daily tasks to team members to optimize group productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Education and Training
Expected in 11/2021 Certificate | ClaireMedical Assistant Ross Medical College Canton, OH, Canton, OH, GPA:
Expected in | Nursing Stark State College, Canton, OH GPA:
Expected in 06/1998 High School Diploma | Norton High School, Norton, OH, GPA:

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Resume Overview

School Attended

  • Ross Medical College Canton, OH
  • Stark State College
  • Norton High School

Job Titles Held:

  • Production Worker
  • Customer Service Representative
  • Shift Manager
  • Cashier, Assistant Manager, Manager

Degrees

  • Certificate
  • Some College (No Degree)
  • High School Diploma

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