Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Honest and ethical
Dedicated team player
Proficient in Microsoft Office
Advanced MS Office Suite Knowledge
Quick Books expert
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
01/2015 to 03/2016
Production WorkerGreencore/Temporary Solutions － Fredericksburg, VA
Prepared sandwiches and other food products for 7 Eleven and Starbucks.
Started up and stopped equipment,.
assisted with production line in factories, cleaned production area, swept, mopped and removed debris, loaded.
and unloaded items from machines, carts, and dollies.
04/2014 to 12/2014
Sales RepresentativeAmerican Kitchen and Bath － Stafford, VA
Specialized in kitchen counter tops, bathrooms vanities, bar tops, fireplace surrounds, stone flooring for homes and offices.
Supervise other clerical staff and provide training and orientation to new staff.
Maintained productive relationships with existing customers through exceptional follow-up after sales.
Kept showroom professional and neat at all times.
06/2013 to 11/2015
Leasing Consultant Stafford Lakes Apartment － Fredericksburg, VA
Designed electronic file systems and maintained electronic and paper files.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Maintained high referral rates and exceptional feedback from previous clients.
Showed residential properties and explained the features, value, and benefits of available homes.
03/2012 to 02/2014
Shift ManagerWawa － Fredericksburg, VA
Greet customers and provide an enjoyable shopping experience for all customers.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Successfully managed the activities of 4 team members in multiple locations.
High School Diploma: StandardColonial Forge High School － Stafford, VA, US
Active Learning, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Executive Management Support, Filing, Scheduling, Service Orientation, Speaking, Spreadsheets, Telephone Skills, Time Management, Writing, Letters and Memos, Lotus Notes, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Reading Comprehension