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Production Worker Resume Example

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PRODUCTION WORKER
Summary

Results-oriented worker delivering my employer product initiatives, collecting and analyzing data focused on increasing visibility of company's mission. Dedicated to optimizing existing features to drive product forward creating effective engagement strategies. Excellent communication and relationship building skills.

Skills
  • Documentation ability
  • Data collection
  • Client interaction
  • Confidential data protection
  • Customer service
  • Problem resolution
  • Accurate message transcription
  • Clear communication
  • Welcoming customers
  • Assembly procedures
  • Medicare and Medicaid
  • Knowledge of HMOs, Medicare and Medi-Cal
  • Communication and presentation
  • Client-focused service
  • Lead generation
  • Continuous improvements
Experience
Production WorkerCompany Name | City, State | Mar 2020-Current
  • Inspected finished products for quality and adherence to customer specifications.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Built and packaged products to complete daily work orders.
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
  • Examined final products to check conformance with quality and design standards.
  • Assembled components into finished product and performed quality inspection to clear for shipment.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
  • Trained new employees on proper use of PPE equipment to prevent accidents.
  • Completed product assembly according to standardized procedures.
  • Organized all project components on work tables according to work flow.
  • Sorted and packaged more than 6000 completed products each shift for further processing or shipment.
  • Operated and maintained production equipment and handled semiconductor wafers according to clean room protocol.
  • Maintained sterile clean room environment, including wearing clean room garments and conforming to established Good Manufacturing Process practices.
  • Read and learned safety documentation and laboratory procedures for maintaining controlled clean rooms.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Medicare Sales AgentCompany Name | City, State | Sep 2019-Mar 2020
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
  • Cultivated professional relations to establish long-term profitable partnerships.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
  • Responded promptly to customer service calls and inquiries from diverse groups of individuals.
  • Collaborated with individuals through meetings and conference calls.
  • Learned how to operate and maintain available equipment.
  • Collaborated with various departments and new customers on product offerings.
  • Drove client retention by increasing savings opportunities and identifying premium discounts.
  • Developed insurance cross-selling opportunities in partnership with Blue Cross-Blue Shield.
  • Recognized by management for providing exceptional customer service.
  • Earned reputation for good attendance and hard work.
Machine OperatorCompany Name | City, State | Oct 2018-Sep 2019
  • Detected work-piece defects and machine malfunctions, maintaining machines to prevent future issues.
  • Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
  • Set up machines for various jobs to maintain high-quality manufacturing and waste reduction.
  • Assembled products from raw materials and completed inspections.
  • Recorded production data in daily logs.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
AgentCompany Name | City, State | Feb 2018-Oct 2018
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
  • Assisted individuals in filling out applications or questionnaires.
  • Probed for relevant or appropriate information without influencing responses.
  • Used computer-aided telephone interviewing system to record data.
  • Noted and reported evidence of unclearly worded questions to supervisor to increase survey effectiveness.
  • Communicated survey procedures and objectives to interviewees.
  • Reviewed results for completeness and accuracy before submitting.
  • Followed detailed instructions including skip and filter questions to obtain and verify complete and valid information.
  • Listened intently and objectively to accurately code responses.
  • Restated questions without altering meaning to facilitate participants' comprehension and collect high-quality data.
  • Coded and inputted survey results accurately to maintain data integrity.
  • Utilized script for on-demand phone project assignment to deliver surveys to recipients.
  • Interacted sensitively, effectively, and professionally with individuals from diverse cultural, socioeconomic and educational, sexual, gender and religious orientations and backgrounds.
  • Maintained confidentiality when addressing sensitive information with tact and diplomacy.
  • Checked all contact information from research subjects for accuracy and implemented it into the company's computer system.
  • Communicated clearly and listened attentively throughout the interview process to facilitate the exchange of information.
Education and Training
High School DiplomaBen Lomond High School | | City, State | May 2018
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Resume Overview

School Attended

  • Ben Lomond High School

Job Titles Held:

  • Production Worker
  • Medicare Sales Agent
  • Machine Operator
  • Agent

Degrees

  • High School Diploma

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