Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support.
Strong Work Ethic
Good Communication Skills
Problem Solving Skills/Reasoning/Creativity
Fast Learner/Hard Working/Willing to Learn
Works Well Under Pressure
Professional and mature
Strong problem solver
Dedicated team player
Answered multiple phone lines, transferred calls to corresponding departments.Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
High School Diploma: General1990OtsegoTontogany, Ohio, USA
Production Technician10/2016 to CurrentMan PowerHuntington, WvProduction line worker in packing and labeling.
secretary/volunteer/Fitness09/2012 to CurrentLIFEBRIDGE AmericorpsCharleston, WVOperated office equipment such as copiers and fax machines. Entered information into computer databases. Processed and routed incoming mail. Updated daily logs for tracking file movements. Reviewed files to check for complete and accurate information. Looked up information with computer programs. Explained ways to measure exercise intensity for the best results. Suggested exercise modifications to individual students to avoid strain and injury.
cashier/line cook06/2010 to 09/2012McDonaldsHamlin, WVTook necessary steps to meet customer needs and effectively resolve food or service issues. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management. Resolved guest complaints promptly and professionally. Prepared and served beverages such as coffee, tea and fountain drinks. Cleaned food preparation areas, cooking surfaces, and utensils. Frequently washed and sanitized hands, food areas and food preparation tools.
Manager04/2007 to 07/2010Little GeneralHamlin, WV Led a cross-functional team through the product development lifecycle and strategic planning functions. Created sales strategies to promote advertising offerings and motivate larger deals. Led concept development and organized sales and operations resources. Managed all company customer engagement campaigns.