Knowledgeable and dedicated customer service professional with extensive experience in the Furniture industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Develop logistics to provide customer service in efficient manner.
Develop, build and expand customer base through providing quality customer services.
Maintain and manage customer accounts in organized manner.
Check and verify customer balances and dues.
Coordinate with sales personnel in collecting long pending dues.
Oversee and supervise that products and services are delivered on time to customers.
Respond and resolve customer related issues and problems.
Maintain, manage and update all customer databases in timely manner.
Implement innovative methods that ensure customer satisfaction at highest level.
Ensure compliance of company standards and procedures in providing customer services.
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