I am looking to expand my experience and increase my knowledge while working for a growing company that will provide growth opportunities within the organization, that is well organized, environmentally conscientious, and has multiple charitable and community outreach programs. Experienced leader with a successful track record. Recognized for effectively leading cross-functional teams, proven ability to analyze operations, target areas for improvement and deliver profitable, customer focused results that are sustainable.
Zep IncDecember 2014 to January 2016Production Supervisor Emerson, GA
Helped lead the production team to improve and surpass our goals on several Key Performance Indicators; DLE, Uptime, and our Schedule Attainment. Six Sigma Yellow Belt Certified and implemented over 80 Continuous Improvement Activities. Created a new Tool Audit program as a part of a Kaizen Event. Member of the Safety and First Responders Team. Supervised a team of 20 full-time associates as well as 10-20 temporary associates. Revamped the reporting metrics to allow for more consistent and accurate information. Created a new scrap reporting tool that allowed us to control scrap costs. Assessed and trained personnel for promotion to cross-functional operations. Instituted an Orientation Program to help new employees understand their job and increased their productivity. Led regular stand-up meetings, events and continuous improvement projects with measurable goals. Maintained and enforced a safe and clean working environment at all times. Coordinated preventative maintenance on existing and new production equipment, including routine calibration. Trained, developed and counseled employees to develop a high performing team.
FedEx ExpressAugust 2010 to December 2014Ramp Operations Manager Richmond, VA
Worked with and trained employees on continuous improvement processes.
Responsible for the Dangerous Goods Operation and adhering to all IATA and FAA Guidelines.
Led a team of 25-50 hourly employees, ensured high efficiency and a safety focus, for achievement of operational goals.
Focused on continuous communication through multiple channels and to varied audiences.
Improved Aircraft Operations Division (AOD) Audit score from a 93% to a 99.8%.
Experienced in DOT rules and regulations.
Held employees accountable to all policies and procedures; took appropriate disciplinary actions when necessary.
Conducted investigations on employee misconduct and gave detailed reports of findings.
Completed all necessary new hire paperwork.
Won the Circle of Excellence Award in May of 2013.
FedEx ExpressSeptember 2006 to August 2010Hub Operations Manager Indianapolis, IN
Lead on the Safety Continuous Improvement Team for the department, responsible for auditing safety measures, teaching safe practices, and working with operations to improve safety and awareness.
Experienced in leading and being a member of special project teams.
Appointed as lead for a start-up operation with inexperienced employees.
Conducted self-audits on paperwork, procedures and file retention per mandated policies.
Mentored and developed employees for leadership positions.
Managed FedEx's first operation to achieve a 98% scanning rate, in the nation, for the revenue recovery operation.
Experienced in preparing and analyzing data to present to upper management.
Exceeded operational efficiency by 7% and had no recorded OSHA injuries.
Continuously focused on operations process improvement and change implementations through established continuous improvement processes.
Accurately and confidentially maintained all required operational reports as well as employee payroll documentation, performance reviews and personnel records.
FedEx ExpressJuly 2003 to September 2006Ramp Agent/Team Leader Indianapolis, IN
Ensured aircraft was loaded or unloaded in a safe and efficient manner, and all related paperwork was completed in an accurate and timely manner.
Completed Dangerous Goods Paperwork and verified Dangerous Goods with FedEx Pilots.
Led and provided technical support to cargo handling employees and ensured established procedures were followed.
Coordinated activities for assigned areas, delegated duties, coached and trained all employees as needed.
Worked with other operations to ensure they had appropriate assets to be successful.
Trained all new employees for the workgroup.
Addressed areas of opportunity for safety as a member of the Safety Continuous Improvement Team.
Redesigned to sort setup to improve efficiency, increase teamwork and create a safer work environment.
Indiana University, Kelley School of BusinessJune 2006Bachelor of Science: Business Management and Human Resource ManagementIndianapolis, IndianaBusiness Management and Human Resource Management
auditing, Continuous Improvement, documentation, focus, leadership, 98, payroll, performance reviews, personnel, policies, processes, process improvement, reporting, Safety, scanning, Six Sigma, teaching, teamwork, technical support