Even thought I don't have experience in the airline service industry, my customer service experience that I have learned in my current job will exceed expectations that Delta Airlines has set. I am also a fast learner who is always seeking to constantly learn. I'm also skilled in communicating with people of diverse cultures while providing exceptional customer service. Also a natural leader with a passion for team building and promoting positive company morale.
Active listening skills
Skilled problem solver
Motivated team player
Fluent in Spanish
Customer service specialist
Calm under pressure
Able to learn quickly
Able to lift up to 75 lbs
to Current Krispy Kreme – 9950 SE 82nd Ave, Portland,
Daily task include following recipes, maintaining and follow a strict schedule and meet time oriented goals.
Cleaned and organized eating, service, and kitchen areas.
Responsible for the production and plating of all product.
Assisted in maintaining preparation and service areas in a sanitary condition.
Work in a team oriented environment.
Sales Floor Athlete12/2015
to Current Nike Inc. – 3485 SW Knowlton Rd, Beaverton,
Welcomed customers into the store and helped them locate items.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Educated customers about the brand to incite excitement about the company's mission and values.
Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Bachelor of Arts: Business CurrentWarner Pacific College-
2219 SE 68th Ave, Portland,
High School Diploma: 2013Milwaukie High School-
11300 SE 23rd Ave, Milwaukie,
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Companies Worked For:
Warner Pacific College
Milwaukie High School
Job Titles Held:
Sales Floor Athlete
Bachelor of Arts : Business Current High School Diploma : 2013
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