production operator resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Career Focus

Seeking admission to the University of Arizona Eller College of Management.

Summary of Skills
  • Experience in administrative, purchasing, compliance, receiving, customer services
  • 5 years of military leadership experience
  • Business process improvement
  • Critical thinking
  • Microsoft Office Products, database, Internet, email, Power Point, Excel
  • Works effectively as a team member
  • Budgeting
  • Business Development
  • 3 years of corporate investigative experience
  • Business recovery and sustainability
  • Process development
  • Conflict resolution
  • Complex problem resolution
  • Strategic planning
  • Value analysis
  • Computer Literate
  • Computer Proficient
  • Integrated Reporting Information System (IRIS)
  • 3 years of interrogation experience

Became a certified legal Lay Advocate for the Pascua Yaqui Tribal courts from 2010-2011. I defended, represented, and litigated for multiple clients during all legal proceedings. Documented, reported, and submitted all applicable court documents in accordance to the courts code. Personally involved in the defense of the Northern California sector during the 9-11 attacks. Personally involved in the invasion of Irag 2003. Conducted nearly 50 counter terrorism operations in the Perisan Gulf as past of my ship's Vertical Breach Search and Seizure team. My drug counter interdiction team and I seized over 10 metric tons of cocaine off the coast of the Galapagos Islands in 2000 which, according to the D.E.A, was headed for the continental U.S. Received Letter of Commendation from Rear Admiral John M. Kelly for "zero" Depot Level Repairable charges while on board the USS Mobile Bay from 2001-2002. Earned highest male points while on board the USS Cowpens for the bi-yearly physical readiness test in 2000. 20 hours logged of flight training, Cessna. "Early" promoted twice while serving in the US Navy. Performed community services in Thailand, Hong Kong, Japan, Saipan, Guam, and Australia while on board the USS Cowpens. Assigned to and successfully escorted a female Navy sailor out of the Middle East through various hostile environments to the United States. Successfully completed over 50 interviews and interrogations as a casino investigator. Was assigned to all major investigations by the chief investigator while working at Casino del Sol and Casino of the Sun. Assisted the Tucson Police Department in the capture of a criminal credit card ring in 2005. Promoted to investigator from inspector within 10 months from my start date. As a poker manager I brought the grave yard shift out of the red and in to a profitable margin. Asked to co-lead a poker dealing school in 2010 by my director.

Professional Experience
09/2015 to Current Production Operator Coca-Cola | Paw Paw, MI,
  • Assemble insulation parts for missiles and rockets for various U.S. defense companies. Work with various machine components. Helped achieve company quotas by maintaining constant production. Inspected finished products for quality and adherence to customer specifications. Monitored and adjusted production processes or equipment for quality and productivity. Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance. Started up and shut down processing equipment. Apply various solvents and adhesives to various missile components.
02/2006 to 01/2011 Poker Manager Rivers Casino | Pittsburgh, PA,
  • Developed organizational change management strategies. Recorded, collected, paid off jackpots, issuing receipts as necessary to casino guests. Evaluated information to determine compliance according to state and tribal laws. Oversaw all poker room activities, employees, poker games, and guests. Employee scheduling software. Identified and implemented new and improved processes and policies. Led cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes. Tracked, analyzed and interpreted trends in poker related data. Documented process flows and developed requirements for functional improvements and enhancements. Conducted activity-based analysis of business processes and made recommendations based on the findings. Drafted monthly financial reconciliations and forecasts. Maximized company revenue by increasing customer attendance during the night shift. Managed the day-to-day tactical and long-term strategic activities within the business. Conducted cost, schedule, variance, and risk analysis. Leveraged knowledge of customers, market trends, and principal to successfully market our poker room. Handled various customer disputes and altercations. Maintained a $90,000.00 bank at all times on all shifts.
04/2003 to 01/2006 Gaming Investigator Monarch Casino Black Hawk | Black Hawk, CO,
  • Monitored casino establishment activities to ensure adherence to all state gaming regulations and company policies and procedures. Developed organizational change management strategies. Implemented new and improved processes and policies. Developed metrics used to determine inefficiencies and areas for improvement. Tracked, analyzed, and interpreted trends in documented process flows and developed requirements for functional improvements and enhancements. Conducted activity-based analysis of business processes and made recommendations based on the findings. Conducted site reviews and security audits and made recommendations to management based on findings. Analyzed data for casino managers to identify organized retail theft movements at Casino del Sol and Casino of the Sun. Analyzed, communicated, and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety. Acted as oversight over security personnel and surveillance agents for management and customer concerns. Oversaw over 1000 surveillance cameras within casino and inside casino main cash vaults. Made decisions and solved casino irregularities, implemented and created new policies and procedures to thwart future thefts and fraudulent activities Conducted investigations and interviewed employees. Performed scheduled and random audits of all casino activities including main cash vaults, cashiers, slot machines, gaming tables, Bingo departments, Food and Beverage. Handled and investigated customer and employee complaints.
06/1998 to 04/2003 Storekeeper (Supply Logistics Clerk)/Firefighter Marshfield Clinic | Weston, WI,
  • Examined shipment contents and compared records such as manifests, invoices, and orders to verify accuracy. Recorded shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, and record keeping purposes. Prepared documents, such as work orders, bills of lading, and shipping orders to route materials. Packed, sealed, labeled, and affixed postage to prepare materials for shipping, using hand tools, power tools, or postage meters. Conferred and corresponded with military representatives to rectify problems, such as damages, shortages, or non conformance to specifications. Requisitioned and stored shipping materials and supplies to maintain inventory of stock. Stored, kept, maintained, and inventoried at least 20,000 line items on a consistent basis Awards (Medals for Operation Iraqi Freedom, Operation Enduring Freedom, Operation CaperFocus, Good Conduct Medal, Sharp Shooter 9mm Beretta). Received multiple US Navy commendation letters through out service. Reviewed new customer orders and requests and manually entered data into a centralized database. Reconciled daily inventory on board the USS Mobile Bay's and USS Cowpens' storerooms. Manually created shipment documents and assigned carriers and dispatched shipments. Coordinated rush orders and order changes. Acted as a liaison between logistics, carriers, and customers. Wrote weekly and monthly global transportation reports. Logged and filed classified documents. Processed prisoners of war and captured documents. Part an interdiction team of 12 which received and implemented combat orders. Effective decision-maker in high pressure environments. Patrolled areas and allowed restricted area access for authorized personnel. Carried out ship's force protection efforts, anti-terrorism educational training, and pre-deployment certification programs. Maintained complete accountability during redeployment of all sensitive items and communication equipment. Seized and secured narcotics.

1995 to 06/1998 Poker Dealer Casino Of The Sun | City, STATE,
  • Dealt various poker games. Paid out jackpots. Ensured poker games were in compliance with state and tribal laws. Provided customer services. Handled customer disputes and maintained personal financial records.
09/1993 to 1995 Cook Sonic Drive | City, STATE,
  • Cooked various fast food meals. Cleaned, performed drive through ordering tasks. Provided outstanding customer services. Maintained cleaning supplies and solutions.
Expected in 2009 Bachelor of Arts | Liberal Studies/ Emphasis Criminal Justice Northern Arizona University , Flagstaff, Arizona GPA:
Bilingual (English, Spanish)

10-key, accounting, administrative, audio, budget, calculators, Computer literate, line of credit, customer service, Data entry, database, Electronic Data Interchange, EDI, email, financial skills, hand tools, Human resources management, inventory, issuing receipts, Laptop computers, leadership, professional letter writing, logistics, sensative materials, Microsoft Excel, Microsoft Office software, Microsoft Office Products, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word.

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Resume Overview

School Attended

  • Northern Arizona University

Job Titles Held:

  • Production Operator
  • Poker Manager
  • Gaming Investigator
  • Storekeeper (Supply Logistics Clerk)/Firefighter
  • Poker Dealer
  • Cook


  • Bachelor of Arts

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