LiveCareer-Resume

Production Manager resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Quality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style.

Skills
  • Continuous Improvement Processes
  • Time Management
  • Verbal and Written Communication
  • Staffing Requirement Determination
  • Production Schedule Review
  • Critical Thinking
Education and Training
Moraine Valley Community College Palos Hills, IL Expected in 06/2007 Associate of Arts : Business - GPA :
Experience
Cardinal Financial - Production Manager
Chandler, AZ, 03/2020 - 03/2022
  • Coordinated production requirements with material handling and staffing functions.
  • Monitored staff training and output to meet compliance, productivity and revenue goals.
  • Managed materials to meet production goals and specific customer demands.
  • Prevented and resolved customer issues regarding production through planning.
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
  • Established and updated production schedules to meet changing demands.
  • Coached and mentored employees to develop and enhance career skills.
  • Scheduled staff work assignments, rotations and overtime.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
Chick-Fil-A - Scheduling Coordinator
Roswell, GA, 06/2017 - 03/2021
  • Communicated schedule changes to appropriate department personnel and other ancillary areas.
  • Provided reminder calls to clients prior to scheduled visits.
  • Analyzed financial activities of department to share budgetary input with managers.
  • Sent out frequent telephone or email reminders of scheduled meetings to participants.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Set and confirmed Adjusters meeting with customer appointments.
  • Guided employees in handling difficult or complex problems.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Resolved customer complaints or answered customers' questions.
  • Computed balances, totals or commissions to support accounting team.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Developed effective scheduling processes to achieve production objectives.
  • Completed timely changes and updates to schedules in central scheduling system.
  • Delegated work to staff, setting priorities and goals.
  • Entered information into system to update status reports.
Envoy Air Inc. - Dispatcher
Dexter, NY, 11/2016 - 06/2017
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Tracked changes in computer system to keep records current and accurate.
  • Reported delays, accidents or other traffic and transportation situations.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Matched bills of lading and reconciled quantities to verify items shipped.
  • Managed daily delivery and work schedules to maximize coverage.
  • Liaised with customers to provide logistics for drivers and coordinate delivery times.
  • Scheduled loads according to priority and available equipment.
Foot Locker - Inventory Control Specialist
Jensen Beach, FL, 05/2010 - 06/2016
  • Investigated and resolved variances with inventory records.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Researched inventory-related discrepancies and made appropriate adjustments in inventory system.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Reviewed shipping and received documents for accuracy.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Managed inventory by performing physical counts, identifying variances and reconciling records.
  • Executed cycle counts of materials onsite and reconciled against company reports.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
  • Performed cycle counts on daily basis to immediately spot errors and apply remedies.
  • Entered information into system to update status reports.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Pulled damaged and recalled products for return or disposal.
  • Compared merchandise invoices to items actually received.
  • Researched inventory-related discrepancies and made appropriate adjustments in system.
  • Tracked outgoing orders to provide shipping status to customers.
  • Stamped price tags on merchandise, referring to official price lists.

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Resume Overview

School Attended

  • Moraine Valley Community College

Job Titles Held:

  • Production Manager
  • Scheduling Coordinator
  • Dispatcher
  • Inventory Control Specialist

Degrees

  • Associate of Arts

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