Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary
  • Hard worker, critical thinker, very good communication skills, great problem solver and a desperate desire to learn and move upward through whatever company I'm employed with. I'm a person that needs to constantly be challenged, I strive during stressful times and I overcome obstacles with calm thinking and confidence. I'm not okay with staying in the same position and just going through the motions. I'm desperate to learn and always climb to the top and be the best that I can be. My ideal job is one that allows me to grow and expand myself each and every day.
  • Store Manager
  • Store Manager in Training
  • Department Manager
  • Inventory management
  • Inventory
  • Managerial
  • Profit and loss
  • Retail
  • Sales
  • Sales plan
  • Staff management
  • Employee relations
  • Cash handling and management
  • Skilled problem solver
  • Merchandising
Work History
07/2019 to Current
Production Manager Sparks Burlingame, CA,
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Inventoried food products and associated materials on monthly basis
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Assisted customers by answering questions and fulfilling requests.
  • Recruited, managed and motivated a 15-member retail team to give every guest positive and memorable experiences.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
01/2019 to 07/2020
Frozen Food Department Manager Vitamin Shoppe Industries Inc Dania Beach, FL,
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Kept sales floor and freezer areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Performed stocking and informed management of low inventory quickly.
  • Monitored sales floor and merchandise displays to ensure presentable condition, taking corrective action such as restocking or reorganizing products.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
09/2017 to 03/2018
Store Manager Tbc Corporation Alton, IL,
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Created work schedules according to sales volume and number of employees.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Reported to district manager regarding all store and staff issues, financial goals and sales.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Trained and developed new associates on POS system and key sales tactics, which improved process flows.
  • Upheld and communicated store programs and standards to employees for optimal quality, safety and cleanliness.
01/2017 to 07/2017
Store Manager in Training Bomgaars Supply City, STATE,
  • Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
  • Promoted seasonal products and trends to ensure efficient movement of stock.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Presented store update suggestions and layouts to management.
  • Developed merchandising strategy to efficiently move overstock.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
Expected in 05/2013
Bachelor of Arts: History, Chinese and Political Science
Boise State University - Boise Idaho,
  • GPA: 3.455, Deans List With High Honors
  • Deans List

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Resume Overview

School Attended

  • Boise State University

Job Titles Held:

  • Production Manager
  • Frozen Food Department Manager
  • Store Manager
  • Store Manager in Training


  • Bachelor of Arts

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