production manager resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

A results-driven transformational leader with exceptional communication skills focused in the areas of Operations Management, Safety, Logistics, FIFO/LIFO processes, P&L management, and motivating employees to align performance with company objectives in fast-paced production and service environments. The goals that I have consistently pursued throughout my career are to improve organizational infrastructures which entail being proficient in planning and implementation from a hands-on style approach.

  • Technical Staff Collaboration
  • Production Oversight
  • Verbal and Written Communication
  • Staffing Requirement Determination
  • Inventory Control Programs
  • Time Management
  • Budget Development
  • Product Planning
  • Cost Control Programs
  • Preventive Maintenance Programs
  • OSHA Regulations
  • Total Quality Management
Work History
03/2018 to Current Production Manager University Of California | Irvine, CA,

Currently manage a 2 shift production facility consisting of 55 employees and 3 front-line managers with the responsibility of maintaining a cost center budget of over 6.5 million per year. Below are some of the summarized details of responsibilities and accomplishments:

  • Planned, organized, and managed operations, including ordering materials and supplies, workflow management, and timely production scheduling
  • Directing manufacturing processes and operational efficiency procedures to achieve goals based upon first run capability
  • Determined suitable crew requirements, scheduled employees, and worked with Human Resources to meet changing production schedule
  • Successfully managed production activities to achieve on-time shipment of orders
  • Escalated safety and quality issues and initiated remedial actions promptly
  • Coached key personnel in correcting production techniques to achieve required quality through daily observations
  • Developed and implemented cost controls and other expense reduction measures
  • Increased production employee efficiency from 88% to 95% on weekly basis through direction, preparation, and implementation of training programs and initiatives.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output
  • Currently, Supervise 3 direct report staff by tasking them to focus on boosting performance and training on efficiency and productivity protocols
  • Responsible for overseeing repair and maintenance for equipment, buildings, and grounds
02/2017 to 03/2018 Custodial Supervisor Ssc Serivces | Ashwaubenon, WI,
  • Primary responsibilities included administrating housekeeping best practices that were applied to daily care to the following buildings on DU campus (Neumann, Engineering, Wesley Hall, International House, University College, Knudson, Newman Bungalow).
  • Conducting and reviewing safety topics at beginning of each shift that apply to the days activates -Daily audits of assignment building using the Go Spot application that recognizes areas of location deficiencies for the purpose of educating housekeeping crew of opportunities of improvement.
  • Aramark Carpet Care includes an understanding of proper equipment use for the various building floor services and any troubleshooting that may be needed to keep equipment operating properly.
  • Cross-training of associates to enable the proper building coverage that may need assistance due to employee abscesses such as vacation or sick time .
  • Understanding an application of TMA work order systems that alert the university of proactive measures to keep building locations up to both Aramark and DU standards
  • TMA scheduling utilization helping to keep a constant check and balance of housekeeper’s time management for completion of their building assignment while monitoring those hours to not exceed schedule times.
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by 20 hours per week
09/2013 to 01/2016 Customer Service/Sales Associate Home Depot | Waukesha, WI,
  • Responsible for Customer Service and Sales Cash Handing/Cash Register.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
08/2009 to 06/2012 Service Operations Manager Avnet, Inc. | Bloomington, MN,
  • Responsible to manage service operations for 14 routes in areas of Sales Growth, Logistics, and Training/Development of Front-Line staff
  • Monitored team performance, adhered to service level agreements (SLAs) retention strategies and provided detailed job training.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Upheld great standards of leadership for employees, consistently leading the service department towards improvement.
  • Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Expected in to to MBA | Operations Management University of Phoenix, Phoenix, Arizona GPA:
Expected in to to BS | Business Administration Northwood University, West Palm Beach, Florida GPA:
Dale Carnegie Leadership Certification, Covey Leadership Certification, Project Management- Villanova University
Native or Bilingual

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Resume Overview

School Attended

  • University of Phoenix
  • Northwood University

Job Titles Held:

  • Production Manager
  • Custodial Supervisor
  • Customer Service/Sales Associate
  • Service Operations Manager


  • MBA
  • BS

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