production manager resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Experienced Operations Manager offering over 15 years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals.

  • Operations Management
  • P&L Management
  • Budget development
  • Performance Management
  • Team Management
  • Lean Manufacturing
  • Continuous improvement (Kaizen)
  • Process improvements
  • Value Stream Mapping
  • Automation and High Speed Assembly
  • Inventory Management
  • Manufacturing Resource Planning (MRP)
  • Quality Management (ISO and AS)
  • Safety and compliance
  • ITAR - Military Industry
  • MS Access, MS Excel and MS Project
Work History
Production Manager, 02/2017 to 01/2020
Agilent Technologies, Inc.Newark, NJ,
  • Recruited to turn around struggling automated production line and provide overall leadership, management and administration for all functions supporting day-to-day assembly, engineering, quality, maintenance, warehouse and packaging operations
  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and seven-member management team with related direct reports
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets
  • Performed Kaizen Events to reduce labor variances and eliminate production lane bottlenecks
  • Provided technical guidance, peer review and mentor ship to engineers engaged in upgrading and designing automated assembly equipment
  • Transitioned projects from estimation and pre-construction phase to well-defined project execution plan
  • Oversaw automation projects for high-speed automated production line
  • Planned, organized and managed operations, including ordering materials and supplies, workflow management and timely production
  • Boosted productivity by 33% through direction, preparation and implementation of training programs and Lean manufacturing Principles
  • Increase number of production shifts from one to three shifts in one year
  • Reduced direct labor headcount by 40% by second year of operations
  • Boosted output by 350% through Operating Equipment Efficiency Improvements
  • Reduced W.I.P. levels by 50% by establishing Tack-Times and balancing standard operations
Dir. Operations, 10/2008 to 01/2016
Charles E. Gillman Co.City, STATE,
  • Recruited to develop and modernized manufacturing operation systems to improve on-time delivery, quality, productivity and ensuring proper management of resources is conducted
  • Responsible for profit/loss outcomes for Arizona and Mexico plants
  • Applied lean principles and performed Kaizen events to improve workflow, quality and reduce waste
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
  • Identified and planned for resources needed to accomplish production objectives
  • Implemented quality improvement changes to minimize product defect rates
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
  • Addressed personnel issues and scheduling conflicts promptly
  • Manufacturing processes: Assembly of Military electrical and RF wire harnesses
  • ISO 9001 and AS9100 certified manufacturing operations
  • Low Volume High Mix Production
  • Increased Labor efficiency by 35% and reduced sales backlog by 85% performing Kaizen, eliminating bottlenecks and improving manufacturing cell layouts
  • Designed and developed quoting database to reduce quote preparation time by 50%
  • Reduced inventory cycle counting activities by 30% by successfully negotiating Supplier Managed Inventory Programs
General Manager Mexico, 06/2003 to 10/2008
Southern Steel And Wire Co.City, STATE,
  • Recruited to turn around Mexico manufacturing facilities and develop strong organizational structures with goal-oriented leaders promoting teamwork, high ethical standards and lean manufacturing principles
  • Responsible for entire scope of operations and profit/loss outcomes supported by approximately 400 union employees at Monterrey plant and 250 non-union employees at Irapuato Plant with combine sales of totaling $58,000,000.00 USD
  • Managed continuous improvement initiatives to drive gains in quality, flow and output
  • Directed improvements in safety, product quality, service and cost efficiency
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings
  • Monterrey and Irapuato Plants were on 24/7 schedule with just in time deliveries to major World Class Manufacturing customers (Whirlpool, LG, Maytag, Frigidaire)
  • Monterrey plant break even on first year and turned profitable at second year
  • Promoted and opened second plant in Monterrey (Counterweight Plant)
  • Promoted and given responsibility of Irapuato MX Plant (Third Plant)
  • Reduced scrap by 50% in Zinc Plating area by establishing 6 sigma process controls
MBA: Business Administration, Expected in
Tecnologico De Monterrey - Monterrey Mexico,
Bachelor of Science: Computer Systems Engineer, Expected in
Tecnologico De Monterrey - Monterrey Mexico,


** Education Acredited by the U.S. Department of Education**

  • Moen Inc. Presidential Achievement Award.
  • Moen Inc. Team Excellence Award.

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Resume Overview

School Attended

  • Tecnologico De Monterrey
  • Tecnologico De Monterrey

Job Titles Held:

  • Production Manager
  • Dir. Operations
  • General Manager Mexico


  • MBA
  • Bachelor of Science

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