Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

I am a dedicated, hard working person who strives to be better everyday. I possess common sense and a very calm demeanor. I’m willing to take on any challenge and am not afraid to admit when I don’t know something. I’m interested in a company who wants to grow and be profitable while keeping pricing fair to customers. I have forged some very tight relationships with both customers and vendors at my previous jobs. I’m very good with people and I’m not afraid to get my hands dirty. Additionally I’m also very proficient in datacor/chempax.

  • Value stream mapping
  • Workforce training
  • Configuration analysis
  • Technical specifications
  • Production oversight
  • Strategic execution
  • Master scheduling
  • Knowledge of 5S methodology
  • Supply management expertise
  • Maintenance planning
  • Customer-centric
  • Experienced in production scheduling
Production Manager , 09/2015 to 12/2020
Albertsons CompaniesPullman, WA,
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
  • Established and adjusted work procedures to meet production schedules.
  • Simplified complex specifications into logical design requirements for production.
  • Budgeted monthly departmental expenses and implemented cost controls.
  • Led production processes, including machine and plant activities and human resource management to achieve positive results.
  • Trained, developed and counseled employees to develop high performing team.
  • Oversaw continuous improvement initiatives to drive gains in quality, flow and output.
  • Recommended and implemented measures to improve production methods and quality of products.
  • Planned and delegated work to meet planned project and production goals.
  • Discussed product value and vision with team members while encouraging new ideas and suggestions.
  • Organized, prioritized and managed plant maintenance projects to keep facility safe, efficient and clean.
  • Coached team on company policies, procedures, and best practices to enhance operational efficiency, employee productivity and subsequently decrease labor costs.
  • Directed and motivated 5 person team of production staff.
  • Mitigated production issue risks by identifying potential problems and taking effective action.
  • Coordinated production requirements with material handling and manufacturing functions.
  • Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
  • Operated production equipment throughout manufacturing process to back-fill processes.
  • Reviewed projected materials needs and planned purchasing and acquisition to meet production targets.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
  • Cultivated culture of lean manufacturing and continuous improvement while providing operational leadership.
Plant Manager, 06/1997 to 09/2015
The Kraft Heinz CompanyEscalon, CA,
  • Managed all areas of manufacturing, safety, inventory control and process implementation.
  • Directed daily operations at 75,000 sq. ft. manufacturing plant.
  • Adjusted and improved processes to maximize efficiency.
  • Developed strategic programs and devised key plans that affected the direction of the business.
  • Improved workflow processes to maximize efficiency and enhance operations.
  • Gave direction and leadership to all levels of employees and managers.
  • Consolidated various shifts to streamline operations.
  • Evaluated and coordinated results of production and supported departments to ensure effective use of labor, materials and equipment resources for production.
  • Created and oversaw viable strategies for continuous improvement.
  • Provided work direction, resolved problems, prepared schedules and supervised operations to ensure timely completion of work for a team of 20.
  • Documented and evaluated data about all aspects of production to assess areas in need of improvement.
  • Exceeded customer expectations and achieved KPIs by focusing on optimization of daily functions.
  • Improved quality of product with robust inspections and assessment team.
  • Oversaw employees and related programs to maximize team productivity and facility output.
  • Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
  • Promoted high-quality daily production by enforcing product standards and monitoring level of quality.
  • Managed manufacturing operations for printing production.
Installation Technician, 07/1996 to 06/1997
LeidosFairbanks, AK,
  • Worked with team members to install and maintain home and commercial security systems.
  • Provided top quality control while eliminating downtime to maximize revenue.
  • Drove revenue by promoting products and services for sales conversions.
  • Repaired equipment with new parts and replaced inoperable items.
  • Documented all issues that occurred on each service call into job report that was submitted to Installation Manager.
  • Improved operational efficiencies by managing work requests, new orders, pricing and changes while coordinating logistics to verify service dates.
  • Conducted routine maintenance on security systems every year.
  • Troubleshot and installed over 20 alarms weekly.
  • Demonstrated ITI systems and instructed customers on how to properly use each feature.
  • Provided effective demonstrations of ITI systems so that customers understood how to use each feature.
  • Dispatched to various sites to perform maintenance on security systems that had failed.
  • Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
  • Performed all job tasks while complying with company's safety procedures and guidelines.
  • Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
  • Hoisted, measured, tested and drilled for various products safely and efficiently.
  • Promoted brand awareness for ITI security systems.
  • Handled over 30 troubled dispatches with zero repeated reports.
  • Worked with team members to install and maintain security systems.
  • Provided key information to customers, educating on equipment, products and services.
Education and Training
GED: , Expected in 06/1996
Riverhead Senior High School - Riverhead, NY

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School Attended

  • Riverhead Senior High School

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  • Plant Manager
  • Installation Technician


  • GED

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