Production Manager Resume Example
Sales specialist with nearly two decades of sales experience. Major strengths in leadership, organization and attention to detail. Exercises exceptional judgement and works both independently and within a group setting. A well-organized, solutions focused professional who takes pride in work and fosters collaborative positive client relationships. Adept at driving increased revenue through the identification of new sales opportunities.
Excellent customer service Problem analysis and resolution Planning and organizing Plan efficient production processes Team building Plan and manage annual and monthly budgets Judgment and decision-making Conflict-management and resolution Influencing and leadership Stress tolerance | Sales and management Multitasking Results-driven Adaptable Highly efficient Critical thinking and problem solving Time management Improve quality and control costs Attention to detail |
Responsible for the overall management of the manufacturing of a $15 million annual revenue facility while increasing
- Coordinated and expedited the flow of work and materials.
- Managed warehouse operations and employees in multiple locations totaling 950,000 sq. ft.
- Negotiated pricing with vendors and purchases the necessary materials.
- Managed logistics, shipping, receiving, delivery and distribution.
- Process improvement and problem resolution.
- Oversaw utilization of staff resources and shift workers to key areas to optimize production.
- Analyzed quality control procedures to detect and correct problems.
- Estimated and negotiated budgets and timescales with clients and vendors.
- Completed status reports for production progress, work in process, and raw material inventory.
- Processed and reviewed claims and negotiate solutions.
- Coordinated with vendors, suppliers and contractors to ensure delivery of key materials.
- Fully responsible for recruiting, interviewing, and hiring personnel.
- Evaluated and resolve employee conflicts.
- Ensured implementation and adherence to health and safety procedures.
- Organized team-building activities to build comradery among employees.
Consistently generated new sales opportunities and increased sales by 7 %
- Generated over $150,000 in sales revenue monthly
- Ability to build an immediate report with customers upon entering the showroom.
- Created a positive experience through high-quality personalized care while customers browsed the showroom.
- Established strong customer relationships by providing accurate and timely information regarding inquiries such as products and pricing.
- Practiced in addressing customer issues/concerns in a professional and calm manner.
- Consistently developed relationships with new and existing clients through individualized account management.
- Excellent at absorbing and retaining detailed product knowledge and building a loyal clientele.
- Solid team player who offers a positive cooperative attitude.
- Consistently recognized for exceeding sales quotas and company expectations.
- Proven ability to establish relationships with potential customers and generating new business.
- Hands-on management of product sales from purchase to delivery to ensure complete customer satisfaction.
- Maintained an accurate database of existing and prospective customers.
- Strong work ethic with the ability to learn quickly and understand technology within a fast paced industry and company culture
- Self-motivated with a positive attitude and pro-active approach to business.
- Initiated and maintained communication (via email, text messages, and calls) with potentially new customers and existing customers to discuss line of products and answer questions.
Increased customer base by 25% annually through innovative sales and marketing campaigns.
- Directed a team of fire technicians and sales personnel.
- Developed marketing campaigns to increase sales penetration.
- Provided a community outreach program.
- Raised awareness about fire safety, and conducted fire safety training throughout Southern California.
- Created new innovations to help widen and develop customer base.
- Collaborated with staff to increase brand awareness.
- Performed public speaking engagements within sales and marketing campaigns.
- Generate new business at schools, corporations and government organizations.
Sales
Customer service
Negotiating and closing
Quality Control
Microsoft Office
Adobe Suite
Auto-CAD
Continuous improvement processes
Technical Specifications
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Resume Overview
School Attended
- USC - Los Angeles, CA
- ORT Technical College
Job Titles Held:
- Production Manager
- Inside Sales
- Sales Manager & Licensed Fire Extinguisher Tech
Degrees
- USC - Los Angeles, CA -
City
01/2011 Master of Science
ORT Technical College - City 01/1989
USC - Los Angeles, CA Bachelor of Arts
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