Well-qualified production management professional knowledgeable about allocating resources, optimizing production and increasing output with a hands-on and dedicated approach. Articulate and professional problem-solver with good relationship-building abilities. Proficient in planning and implementing [Type] strategies.
Skills
Order fulfillment
Shipping procedures understanding
Account management
Computer proficient
Data entry
Money handling abilities
Key stakeholder relationship building
Warehousing functions
Credit card processing
Recordkeeping strengths
Stocking and replenishing
Report preparation
Education
High School Diploma: , Expected in - Spring Lake Park High School - Spring Lake Park, MN, GPA:
Work History
Production Manager, 09/2019 - 12/2019 Altra Holdings, Inc. – Niagara Falls, NY,
Planned, organized and managed operations, including ordering materials and supplies, workflow management and timely production
Directed manufacturing process and operational efficiency procedures to achieve goal of first run capability
Planned, directed, coordinated and assigned manpower to meet aggressive production schedules
Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules
Initiated outbound administrative requests by phone and in writing to accomplish [Result]
Supervised and led employees to high performance levels in cross-functional matrix management structure
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Followed quality standards and procedures to minimize errors and maximize customer satisfaction
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Maintained material and stock levels consistent with business requirements while meeting target capital objectives
Maintained regular contact with clients and identified opportunities to deliver added value to client relationships
Led [Type] team in delivery of [Type] project requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables
Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures
Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies
Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes
Created and managed knowledge base to offer staff and customers immediate informational access to products, services and organization
Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
Managed logistics operations to meet customer expectations and financial standards and policies
Worked with [Type] customers to understand requirements and provide exceptional [Type] service
Coordinated with [Type] team in developing project plans for prioritized initiatives
Developed, updated and maintained database of existing and potential customers in [Software]
Investigated and resolved customer complaints to foster satisfaction
Worked with [Job title] to resolve [Type] problems, improve operations and provide exceptional customer service
Welcomed visitors to office, communicated arrival to team and managed visit expectations
Received incoming calls and messages and addressed or triaged phone requests
Evaluated quality problems and performed [Action] to identify and resolve issues
Ordered office supplies and researched supplier discounts resulting in $[Amount] [Timeframe] savings
Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
Operated company vehicles and heavy equipment with focus on safety and risk management
Transferred products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals
Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight
Managed product staging to efficiently transfer items between receiving, storage and shipping locations
Maintained accurate inventory records to provide data for use in audits and completion of order requests
Prepared orders for shipment by systematically picking, packing and labeling merchandise
Recorded information, shortages and discrepancies to keep records current and accurate
Consistently lifted materials weighing as much as [Number] pounds
Checked packages and merchandise for damage and quickly notified vendors to request replacements
Performed inventory control, such as counting and stocking merchandise
Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system
Loaded, unloaded and moved material to and from storage and production areas
Used forklifts and pallet jacks to relocate products
Moved and lifted heavy loads of merchandise using [Type] equipment
Transferred inventory to and from target destinations using forklifts and other transportation vehicles
Manually transported warehouse materials weighing up to [Number] pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time
Effectively operated pallet jacks and [Type] equipment to receive and transport items from various warehouse locations
Volunteered to assist [Job title] with [Type] projects, demonstrating willingness to learn new tasks and increase skill levels
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Created and managed knowledge base to offer staff and customers immediate informational access to products, services and organization.
Worked with [Type] customers to understand requirements and provide exceptional [Type] service.
Adhered to established policies, procedures and compliance for satisfactory audit rating.
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