Experienced Restaurant Manager who oversaw a high-volume, multi-million dollar restaurant. Versed in planning daily operations, staffing and inventory management. More than 14 years of experience planning, developing and implementing processes to improve operations.
Experienced Production Manager for a Global Manufacturer of Metallic Threads. Results-oriented Manager who thrives in fast-paced and competitive environments. Brings strong leadership, analytical and problem solving skills.
Energetic wellness advocate and owner of an essential oils business with vast relationship-building skills and business communications experience.
Established and adjusted work procedures to meet production schedules.
Supervised production schedules, production quality and on time delivery.
Defined manufacturing performance standards and reviewed the performance outcomes to set future targets.
Identified staffing and capital needs, collected relevant data and wrote justifications for established needs.
Diligently maintained safety and quality standards.
Implemented root cause and corrective actions to remove production constraints and improve product quality.
Enforced a culture of lean manufacturing and continuous improvement while providing operational leadership.
Improved efficiency and productivity by eliminating waste and production constraints.
Collaborated with the engineering team to adjust and modify production equipment.
Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
Trained, developed and counseled employees to develop a high performing team.
Optimized scheduling based on deep expertise of machine capacities and equipment.
Coached employees in developing and achieving individual performance goals.
Developed and maintained strong and clear communication and rapport with plant personnel.
Contributed to relevant blogs, conferences and events both off-line and online to increase brand awareness.
Analyzed ratings and programming features of competitors to evaluate the effectiveness of marketing strategies.
Created an official company page on Facebook to facilitate interaction with customers.
Managed both inbound and outbound marketing campaigns to generate new business and to support partner and sales teams.
Managed all social media programs, including Internet forums, blogs, social networking applications and message boards.
Presented on current promotions to the public at events and tradeshows.
Coordinated pre-show and post-show activities at trade shows.
Scheduled and directed staff in daily work assignments to maximize productivity.
Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
Developed and maintained exceptional customer service standards.
Optimized profits by controlling food, beverage and labor costs on a daily basis.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Built sales forecasts and schedules to reflected desired productivity targets.
Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
Carefully prepared weekly payroll to keep up with projected revenue for the week.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Counseled and disciplined staff when necessary.
Maintained a 3.16 GPA while working full time as a Restaurant Manager.
Completed Principles of Accounting 1 and 2
Five Guys- District Manager of WV
Cell: (304) 373-3021
Defense Contract Audit Agency
Southeastern Maryland Branch Office
Phone: (301) 394-1093
Real Estate Agent at Sibcy Cline Realtors
Unilin Flooring- Operations Manager
Cell: (304) 966-6738
Office: (434) 793-4647 ext.31
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