Production line assembly worker with 5 years experience in large manufacturing plants.Detail-oriented Team Leader Production Line, working with others and meeting production deadlines.Skilled Oriented also strong background in Fiber Glass Production Fabrication for the Oil and Gas Industry,Quickly masters new processes, technologies and machinery.
Maintained a steady flow of material through production lines by keeping production charge lines loaded and discharge racks unloaded.Maintained communication with customer service and dispatch regarding deliveries.Obtained proper signatures as required.Retained shop order segregation during yard movement.Executed daily pre-trip and post-trip inspections and documentation in compliance with DOT guidelines and company policies.
Recommended and helped customers select merchandise based on their needs.Fielded an average of [number] customer service calls per day.Exchanged returned merchandise for customers quickly and efficiently.Served as liaison between customers, store personnel and various store departments.Confirmed that appropriate changes were made to resolve customers' problems.Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.Informed customers about sales and promotions in a friendly and engaging manner.Tracked down sources of special products and services to meet customers' special needs.Offered credit applications upon checkout.Trained new employees on company customer service policies and service level standards.
Trained new operators and implemented new division operator training program to improve retention rates and increase production.Monitored process units and quality control testing performance for plant processes and water quality sampling.Operated consumer water demand and distribution system control equipment.Maintained proper chemical inventories.Made sound and logical judgments regarding process changes.Closely inspected equipment for safety problems, leaks and wear and tear.Reviewed the daily computer log and reported any inaccuracies in the process board.Communicated effectively with operators and supervisors on a technical level.Interpreted results of process control analysis and made adjustments to optimize plant performance.
Processed guest payments for room charges, food and beverage charges and phone charges.Greeted and registered guests and issued room keys.Implemented high-impact sales and marketing initiatives, resulting in increased occupancy and profitability.Balanced all rebates and other miscellaneous charges.Delivered requested items to guests' rooms.Processed credit card transactions during the checkout process.Referred guests to local restaurants and recommended attractions in the area.Served as public relations representative for the hotel.Greeted all guests in a courteous and professional manner.Monitored the appearance and performance of the front desk staff.Fostered strong working relationships with all hotel departments.
Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Reading Comprehension, Report Transcription, Research, Scheduling, Service Orientation, Speaking, Spreadsheets, Telephone Skills, Time Management, Travel Arrangements, Travel Booking, Travel Planning.
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