Knowledgeable steel and plastic industry professional bringing well-developed planning and problem-solving abilities developed over 21 years of related experience. Focused on maximizing efficiency and resource utilization to support scalable operations and increase bottom-line profitability. Well-organized, diligent and systematic with natural relationship-building and leadership talents.
Gifted in connecting with customers to meet diverse needs, drive growth and build retention. Knowledgeable about Allstate Insurance Agency and skilled at meeting and exceeding sales targets. Service-oriented and quality-focused with demonstrated success.
Skills
Document control
Accounts reconciliation
Team oversight
File and data retrieval systems
Training and coaching
New hire orientation
Experience
Production Line Leader, 10/1999 to 02/2012 Mondelez International, Inc. – Hebron, KY,
Successfully led production team of 4 production, quality, and packaging workers, implementing quality training and effective workflow.
Inspected incoming supplies to verify conformance with materials specifications and quality standards.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Ensured adherence to good manufacturing processes (GMPs).
Oversaw design, procurement and construction from mechanical equipment and reliability perspective and provide input for start-up and operation of mechanical systems.
Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with OSHA guidelines to keep products within tight tolerances.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
Performed machine tool changes to keep line running at optimal performance.
Performed visual inspections and finger-point checks to assure quality parts.
Operated calendar line machines to produce plastic coils for use in lamination, signs, etc.
Requested replacement supply of standard parts to expedite workflow.
Used measuring instruments such as calipers, gauges and micrometers to verify conformance of parts to stock lists or blueprints.
Prepared products for shipment by packaging and labeling finished products in cardboard boxes or containers.
Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
Supervised, trained and evaluated over 140 employees in plastics industry.
Determined efficient work schedules for team on a daily basis to keep project moving and each shift properly staffed.
Trained newly hired employees on various production line equipment and quality tests and created training manual for all line operators to use as reference guide.
Managed daily operations, including supervising multiple team members across 4 locations.
Improved processes by identifying slow-downs and collaborating with maintenance engineer and the business unit to resolve.
Delegated tasks to multiple employees while maintaining efficient workplace.
Met other supervisors and business leaders to plan and guide workflow and operations.
Finishing End Steel Coil Handler, 02/2012 to 04/2014 Common Spirit – Morrilton, AR,
Set up and operated production equipment according to daily work orders and safety procedures.
Observed safe work practices and procedures as instituted by the company.
Transported machinery using forklifts, cranes and hoists.
Uncovered issues and addressed immediately with Foreman to resolve.
Maintained workplace equipment and inspected it daily for damage.
Coordinator, 04/2014 to Current Farmers Insurance Metro North District – Denver, CO,
Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
Planned and executed maintenance down-turns quarterly or more as needed.
Plan and execute daily briefings for incoming team members.
Conducted analysis to address production, safety, environmental, and quality divistion wide, which leds to efficiency, profitability, and cost savings.
Monitored multiple databases to keep track of company products to ensure optimum operating levels.
Conduct weekly analysis to address production delays which leds to incresed profitability.
Used cranes to lift and guide individual steel components into position.
Monitored and supported all shop projects while maintaining high quality, on-time delivery and safety while staying within budget.
Followed strict procedures in regards to heavy machinery operation to prevent accidents and mishaps.
Notified supervisors about project and jobsite issues in an effort to find the most effective solutions.
Encouraged all workers to take precautions to prevent mishaps and injuries on job.
Identified problems that occurred on the job and took cost-saving measures to provide resolution.
Safely used metal shears, hacksaws, bar cutters and other tools to cut metal components for installation.
Rigged equipment to transport steel coils, machinery, support rolls, etc., to be craned.
Monitored machines in operation to detect malfunctions and identify product defects.
Completed minor machine maintenance, including oiling parts and cleaning components.
Maintained accurate and timely completion of log books and inspection reports.
Set up machines for various jobs up to ensure high-quality manufacturing and waste reduction.
Worked on team of 20 employees for quarterly assesments of team unity and productivity.
Documented daily production data and submitted accurate, timely logs to keep management up to date on activities.
Reported all operational deficiencies to supervisor and maintenance personnel.
Operated, maintained and performed repairs on continuous galvanealing line equipment.
Planned and laid out work to meet production and schedule requirements.
Received and correctly processed both written and verbal instructions, prints and work orders.
One of only four personnel mill-wide with skillset to set up and operated machines such as nicle phosphate applicator to create high-quality steel coating products.
Monitored feed and speed of machines during machining process.
Insurance Sales Producer, 10/2019 to Current Allstate Insurance – City, STATE,
Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
Engaged customers and provided high level of service by carefully explaining details about documents.
Cultivated professional relations to establish long-term profitable partnerships.
Provided quick turnaround time when customers called with questions, usually within 2 hours.
Developed insurance cross-selling opportunities.
Analyzed customer needs and provided best options, upselling products and services.
Drove client retention by increasing savings opportunities and identifying premium discounts.
Education and Training
High School Diploma: , Expected in 06/1997 Laporte High School - La Porte, IN GPA:
: Insurance Sales, Expected in 10/2019 Allstate University - Online, GPA:
Accomplishments
nicledivisionKoteKote
Trained in Germany for 16 months on the operation of industry equipment and procedures in preparation for the startup of a new US facility.
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