Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Hardworking and reliable. Highly organized, proactive and punctual with team-oriented mentality. Diligent [Type] Worker eager to take on challenging tasks and support team. Bringing [Number] years of [Industry] experience. Safety-conscious and quality-minded.Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Conversational abilities in customer service Sharp with advanced understanding of working with the public. Dedicated to making real-world contributions by multi-tasking, managing projects and prioritizing customer needs. Strong knowledge of Microsoft technologies used in corporate environment.
Skills
- Assembly procedures
- Documentation ability
- Loading and unloading protocols
- Equipment operation
- Product assembly
- Quality inspections
- Quality assurance standards
- Product packaging
- Equipment assembly
- Table Bussing
- Liquor, wine and food service
- Menu memorization
- Point of Sale (POS) system operations
- Buffet setup and takedown
- Dining customer service
- Check payment processing
- Price memorization
- High-volume dining
- Effective customer upselling
- Food safety understanding
- Relationship management
- Regulatory compliance
- Menu knowledge
- Sales Techniques
- Quality control
Education and Training
Rhea County High School Evensville, TN Expected in 05/2009 ā ā High School Diploma : - :
Chattanooga State Community College Chattanooga, TN Expected in ā ā : LPN - :
Experience
Servicemaster Of Seattle - Production
Woodinville, WA, 04/2015 - 09/2016
Woodinville, WA, 04/2015 - 09/2016
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Sorted and packaged products to prepare for processing or shipment.
- Accomplished production goals by working with speed and accuracy.
- Boxed, labeled and moved items to keep production lines moving swiftly.
- Operated [Type] equipment safely and in compliance with company policies and procedures.
- Diligently maintained safety and quality standards.
- Completed product assembly according to standardized procedures.
- Inspected and repaired products to meet project expectations.
- Recognized defective material and reported issues to management.
Pmt Corporation - Quality Control Inspector
Denver, CO, 12/2014 - 04/2015
Denver, CO, 12/2014 - 04/2015
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Adhered to all safety protocols to minimize equipment damage and avoid injuries.
- Wrote detailed reports outlining performance, quality and defect rates.
- Completed non-destructive tests and visual inspections continuously.
- Inspected repairs and modifications made to [Type] and [Type] equipment.
Oakview At Home - Assistant Manager and Head Server
Thousand Oaks, CA, 05/2014 - 12/2014
Thousand Oaks, CA, 05/2014 - 12/2014
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Oversaw team development according to industry service standards to further customer loyalty.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Bimbos - Server
City, STATE, 05/2010 - 07/2014
City, STATE, 05/2010 - 07/2014
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
- Cleared table and bussed dishes to allow for quick setups.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
- Set up dining room to meet hospitality and service standards.
- Resolved customer concerns with friendly and knowledgeable service.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Developed strong and lasting resident relationships.
- Greeted newly seated guests promptly, filled water glasses and brought bread to table.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Implemented sanitary food handling, holding and service protocols.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Documented food orders and ran items to guest tables in dining room.
- Set up tables and counters to prepare dining and serving areas.
- Reset tables between guests, including refilling condiments and wiping down all surfaces.
- Completed final preparations of dishes and quickly delivered items to customers.
- Relayed orders and special requests to cooks.
- Calculated charges, issued table checks and collected payments from customers.
- Handled special customer requests such as separate checks and menu substitutions.
- Minimized customer wait times by taking and filling large volume of orders each day.
- Provided timely checks on guest needs and brought requests.
- Calculated accurate bill amounts and processed cash and credit card payments.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Discussed dining menu information to aid in decision process for senior residents.
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Resume Overview
School Attended
- Rhea County High School
- Chattanooga State Community College
Job Titles Held:
- Production
- Quality Control Inspector
- Assistant Manager and Head Server
- Server
Degrees
- High School Diploma
- Some College (No Degree)
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