Technical Support Representative skilled at resolving complex customer service issues in a timely manner.
Ive been working with Microsoft excel and word for the past four years and in those two years i spent one year working for a loan service (paycheck advance.) And im currently going on a year an a half as a data entry clerk for Kawasaki as a temp. While working with for those two jobs ive become a representative who performs superior work under the pressure of rigid deadlines and fast paced.
Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers. I also take pictures and make service part sheets for any service part we send to our three warehouses. i than file at the end of each day.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Developed highly empathetic client relationships. Responsible for helping customers in a timely manner and guaranteeing high level of customer service.Communicated all merchandise needs or issues to appropriate supervisors.Guaranteed positive customer experiences and resolved all customer complaints.Processed and issued money orders for customers.
Been in college since the year i graduated high school in 2009 was going full time for first year now im just going part time.
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