I am a highly motivated person seeking a challenging career that utilizes my skills as well as provide the opportunity for professional growth and advancement.
Westfield State UniversityMay 2009Bachelor of Arts: Political Science: Law Westfield, MA
Minors: Business Management
Multicultural & Ethnic Studies
United States Air Force ReserveJanuary 2013 to CurrentProduction Controller Chicopee, MA
Plan, organize, and implement aircraft maintenance work plan schedules to ensure effective and efficient accomplishment of required maintenance.
Attends all meetings during planning stages of aircraft maintenance actions and provides advice as well as guidance to ensure compliance with Air Force policies and directives.
Prepares and submits a variety of reports concerning aircraft utilization, inventory transactions, operational scheduling effectiveness, departure reliability, aircraft modification, and status in a timely and accurate manner.
Facilitator for daily maintenance production meeting ensuring all slide presentations are accurate, up to date, and sequenced for a seamless flow of information.
Performs duties as unit AVDO (Aerospace Vehicle Distribution Office) and is the direct liaison between the unit and AFRC (Air Force Reserve Command) headquarters ensuring aircraft assignment and possession codes are in accordance with regulations for proper status reporting.
Banana RepublicOctober 2015 to CurrentSales Representative West Hartford, CT
Generate new and loyal customers while in the store by sharing Banana Republic card benefits to achieve acquisition goals and increase current cardholder's usage.
Show our customers that we are product knowledgeable and always available to help them navigate their own personal styles with our always evolving and trendy products that capture the American style.
Deliver results to contribute to store's success by ensuring product is always available to the customer and represented in a compelling way.
Also always aware and accountable to my individual and Banana Republic's goals.
Jobin Machine IncJanuary 2016 to March 2016Administrative Assistant West Hartford, CT
Provided administrative support to multiple executives in a fast paced aerospace manufacturing environment.
Performed clerical duties such as photocopying, faxing, filing and collating.
Assisted with purchase order administration (receive, enter, log, and distribute).
Reviewed purchase orders for valid terms & conditions and pricing before submitting a contract bid on aerospace parts and supplies.
Administered various administrative tasks including securing shipping manifests, entering data onto customer portals, updating, and distributing daily metrics.
AmeriCorps, Rebuilding TogetherAugust 2014 to June 2015AmeriCorps Veteran Outreach Coordinator New Britain, CT
Developed and maintained relationships with contacts at the American Legion and our affiliate posts throughout the country with focus on targeted low-income communities.
Conducted research on unique needs of low-income veteran homeowners as well as Rebuilding Together's impact post-project day.
Researched and partnered with other veteran service organizations to support local veterans.
Assisted in the development and design of written brochures and online resource materials for distribution to veterans to increase awareness of opportunities with Rebuilding Together.
Bello MachreMay 2012 to December 2013Family Living Director Pasadena, MD
Administered personal care and counsel to the individuals in the home while maintaining appropriate documentations required by the State of Maryland to improve efficiency in the work environment.
Supervised 10-15 support staff while managing personal finances, serves as point of contact for scheduled medical appointments, and conducts monthly goal planning.
Monitored mental growth and progression of the individuals after improvements and implementation of yearly treatment plans.
Division of Unemployment AssistanceJune 2009 to April 2012Job Specialist III Springfield, MA
Served as a liaison between constituents and adjudicator when explaining unemployment laws, rights, and litigations cohesively while providing exceptional customer service.
Assisted and establishes unemployment revenue accounts for employers reporting quarterly wages.
Pre-adjudicated claimants cashing out 401ks, pensions, collecting severances packages with and without a release of claims, and cross match wages in other states for unreported earnings and fraudulent wages.
Mr. E. Henry TwiggsJanuary 2007 to January 2009Special Assistant Springfield, MA
Attended City Council meetings, political gatherings, and networking with local and national politicians.
Assisted in management of the monthly Ward 4 district meetings, while taking notes to transcribe minutes for the next month's meeting.
Planned and organized personal activities and political events.
Served as a representative of the Ward 4 district at the 2007 Massachusetts Democratic National Convention.
Participated with the 2008 election campaign of President Barack Obama throughout parts of Massachusetts and New Hampshire rallying for support.
Deval Patrick, Office of the GovernorJanuary 2009Intern Springfield, MA
Served as a primary point of contact when meeting with citizens to relay their concerns at community events requiring the Governor's presence.
Conducted administrative support and clerical functions daily to ensure an effective flow.
Participated in Intern Leadership Conference to learn more about promoting civic engagement.
Richard E. Neal, CongressmanJanuary 2008Intern Springfield, MA
Analyzed and recommended modification on loans from lenders for constituents facing foreclosure, while advising the congressman on his effective role during the process.
Transcribes phone calls and letters from constituents concerning the congressman's stance on legislation, requesting public visits, or complaints.
Composed letters of recommendations and ensuring grammatical accuracy when requesting the congressman's personal support.
Microsoft Office programs (Word, Excel, & PowerPoint)