Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Knowledgeable sale personnel fluent in English and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support. Multi-talented person and a fast learner consistently rewarded for success in planning and operational improvements. Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.

  • Crowd control
  • Show planning
  • Locking up sets
  • Production support
  • Management information systems
  • Product and service sales
  • Communication skills
  • Guest seating arrangements
  • Project Management
  • Technical support
  • Team building
  • Customer Service
Work History
Production Assistant, 05/2017 - 08/2020
Meredith Corporation Shelburne, VT,
  • Conferred with production managers, sales teams and editorial personnel to revise plans and achieve demanding targets.
  • Prepared, packed and transported audio equipment for events and location shoots.
  • Regulated sound qualities and volume levels during recording sessions to produce desired outcomes.
  • Performed sound quality checks and front-of-house mixing to maintain company sound system.
  • Collaborated with four clients per day to determine project scopes and set milestones.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Coordinated with TV presenters and the whole production team in developing project plans for prioritized initiatives.
  • Welcomed visitors to office, communicated arrival to team and managed visit expectations.
  • Monitored and supported production order progress through daily statistical models.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
Sales Assistant, 08/2015 - 08/2018
Arthur J Gallagher & Co. Arlington, TX,
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Provided pricing information to customers regarding specific products.
  • Maintained records related to sales, returns and inventory availability.
  • Functioned as backup in areas of sales, support, and services.
  • Referred customers to various services by evaluating needs and providing recommendations.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings 80%.
  • Identified new targets, developed new business opportunities and presented product lines to customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Accepted and processed product returns.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Peer Educator, 02/2011 - 08/2018
Rochester General Health System Brasher Falls, NY,
  • Collaborated on program operations with supervisors, including offering feedback from participants and improvement recommendations.
  • Detailed program operations and participant activities with comprehensive record keeping.
  • Educated potential participants on available services and processes to engage in program.
  • Spoke with community leaders and quality managers groups to expand community engagement and program outreach.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Assisted clients with life skills, including personal hygiene, eating and making good choices.
  • Monitored social media and online sources for industry trends.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Researched competitive solutions and maintained competitive market comparisons and evaluations.
  • Worked with quality managers to resolve social and health problems, improve operations and provide exceptional customer service.
  • Conducted office management and emergency preparedness orientation to provide special skills and test specific emergency plan components.
  • Possessed expert knowledge of competitive and third party products and translated knowledge into business strategy.
High School Diploma: , Expected in 12/2014
Bachelor of Science: Marketing, Expected in 01/2019

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Resume Overview

School Attended


Job Titles Held:

  • Production Assistant
  • Sales Assistant
  • Peer Educator


  • High School Diploma
  • Bachelor of Science

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