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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.

Skills
  • Microsoft Applications
  • Business Operations Analysis
  • Critical Thinking and Analysis
  • Management of Financial Resources
Work History
06/2021 to Current Production and Finance Manager The Michaels Organization | Albany, NY,
  • Created organizational structures to improve accounting and finance functions.
  • Analyzed financial statements against forecasts to prepare high-level variance analysis.
  • Protected company assets with strategic risk management approaches.
  • Audited, balanced and reconciled payroll for more than 5 employees.
  • Assessed expansion plans and presented costs to forecast trends and recommend changes.
  • Onboarded new employees with training and new hire documentation.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Created documents to display financial reports and data using Excel, Word, Powerpoint, and other Microsoft applications.
  • Analyzed financial statements against forecasts to prepare high-level variance analysis
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations
  • Reviewed weekly and monthly budget performance reports, ensuring departments and agencies operated within allocated budgets and investigated excessive expenses and reporting discrepancies
  • Solved complex problems for senior leadership to execute on-time and under-budget projects
  • Estimated labor requirements to support anticipated workload
  • Assessed manufacturing processes and recommended improvements to increase productivity
  • Managed internal operational standards and productivity targets
05/2015 to 07/2021 Logistics and Delivery Specialist Roche Bros | City, STATE,
  • Coordinated consistent on-time deliveries of damage-free goods.
  • Promoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather and other factors.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Assessed vehicle for damage after each shift and kept it properly cleaned and maintained.
  • Completed paperwork using neat and legible handwriting
  • Reported customer questions, issues and complaints to management
  • Completed on-time deliveries by choosing best and most efficient routes
  • Handled E-commerce customers in fast-paced setting in coordination with solid team of 20 customer service associates
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction 100%
  • Resolved order issues over phone with 50 customers daily
06/2019 to 10/2019 Leasing Specialist General Services Administration | City, STATE,
  • Develops and promotes positive working relationships with customer agencies and client personnel
  • Works closely with GSA Project Manager other personnel in planning, design, renovation, construction, alteration, operation, maintenance and repair of assigned buildings
  • Assist Project Manager in managing contracting and leasing administration process, as needed, on behalf of tenant agencies and GSA
  • Participates and assists in planning and developing operating budgets and all related
  • Federal Buildings Fund procedures and activities for assigned facilities activities, including preparation of annual budget estimates for maintenance, mechanical workloads and others
  • Independently prepares or assists in finalizing customer statements of work, performance work statements or statement of objectives, evaluates proposals, prepares negotiation objectives and supports negotiations with vendors
  • Contracting Officer, and assists in preparing acquisition/procurement documentation
  • Develops partnerships and networks with federal community and industry experts to establish new business opportunities
  • Independently conducts meetings with high-level officials of Federal agencies to explain services, procedures and processes, rates and billing procedures, and functions provided by GSA
  • Independently develops IGC (Independent Gov Cost Estimate) modifications to task orders to effect funding adjustments to task orders, close out actions, or other technical and administrative matters
  • Coordinates with Federal Acquisition Services (FAS) contracting officers to ensure acquisition strategy is most appropriate and considered best utilization of available contract offerings
  • Monitors and advises contracting officer of performance related issues.
  • Trained leasing professionals on regulatory requirements, company policies and office procedures.
  • Created and submitted daily reports on leasing activities.
  • Created proposals, lease offers, and documents for incoming and current tenancies.
  • Marketed property to local businesses through collateral, emails and phone calls.
  • Produced regular Pricing and analysis reports for review by Supervisor
  • Communicated well with broad range of professionals to promote. General Services Administration.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
  • Completed daily outbound calls, up to 8 hours per day
Education
Expected in 08/2020 Bachelor of Science | Finance University of Massachusetts - Lowell, Lowell, MA GPA:
Expected in 06/2018 Associate of Science | Business Administration MASS BAY Community College, Wellesley, MA, GPA:
Accomplishments


  • Able to balance the demands of the buyer with those of the seller
  • Excellent communicator both orally and in the written form
  • Able to meet deadlines and work under pressure
  • Can work with minimal or no supervision
  • Advanced math skills
  • Quick grasp of all the technicalities involved in each deal
  • Very resourceful both in marketing and negotiating with buyers
  • High attention to detail
  • December 2012- Present. Massachusetts Real Estate License
  • DOT Medical Card
  • Supervised team of 6 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Lowered company costs by 10% through accurate financial modeling, budgeting and process improvement.
  • Processed more than 50 weekly invoices using MIP software.
  • Adept in contract drafting, negotiation, market research, client analysis
  • Bloomberg Core concepts certificate
  • Microsoft Excel 2016 Introductory

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Resume Overview

School Attended

  • University of Massachusetts - Lowell
  • MASS BAY Community College

Job Titles Held:

  • Production and Finance Manager
  • Logistics and Delivery Specialist
  • Leasing Specialist

Degrees

  • Bachelor of Science
  • Associate of Science

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