Dynamic Sales Representative with history of success servicing top-performing territories. Skilled in growing revenues by identifying and targeting customer needs and requirements ā recommending key products and specials.
Skills
Customer service
Relationship building
Reliable and trustworthy
Team management
Education and Training
Casa Roble Fundamental High SchoolOrangevale, CAExpected in 06/1995 ā āHigh School Diploma: - GPA:
Experience
Motor Coach Industries - Production Middlebury, VT, 01/2018 - 05/2020
Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
Set up and operated production equipment according to daily work orders and safety procedures.
Moved items between machines, conveyors and transport equipment based on current production needs.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
Inspected finished products for quality and adherence to customer specifications.
Operated hand trucks, forklifts and scissor lifts.
Monitored processes to avoid overloading and keep machinery functioning properly.
Assisted assessment of finalized product development to maintain QC standards.
Helped machine operators set up and tend equipment to complete runs.
Recorded production data in daily logs.
Attended all company-offered training sessions to improve skills and learn operation of new machines.
Dean Foods Company - Route Sales Supervisor Forsyth, MT, 07/2012 - 12/2017
Collaborated with other Route Sales Representatives in meetings to brainstorm new ideas and discuss best ways to handle safety issues, outstanding customer balances and ways to increase overall revenue.
Assessed route volume and available resources to generate schedule and adjustments.
Held route sales representatives accountable for issues such as time management and efficiency.
Communicated regularly with key clients to maintain positive relationships, assess needs and promote new products and services.
Maintained long-term relationships with customers and clients.
Trained new employees on fantastic salesmanship and closing sales.
Developed new routes and operating methods to increase quality and efficiency.
Extended existing customer relationships through extensive communication.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Mezame Staffing - Dock Leader Indianapolis, IN, 04/2009 - 06/2012
Operated pallet jack, forklift and hand truck to unload shipments and move merchandise in warehouse.
Checked safety and compliance of all equipment, shipping containers and transport vehicles.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Prepared products, including animal food and toys for shipping according to company specifications.
Attended company safety meetings and implemented new measures.
Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Operated forklift to elevate or place merchandise in appropriate areas.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Stocked and rotated products, supplies and paper goods to optimize freshness.
Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Packaged items with appropriate materials to prevent damage during shipping.
Alhambra Water - Route Sales Representative City, STATE, 04/2003 - 04/2009
Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
Maintained positive attitude and diplomacy when dealing with customers and other team members.
Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
Cross-sold additional products to customers depending upon merchandise needs.
Presented customers with bills and receipts and collected payments for goods delivered.
Made sure that all issues were handled quickly to the customer's satisfaction.
Communicated clearly for solid connections with established customers to promote new products.
Drove up to 300 miles daily using a class B vehicle to deliver 1/2 liters along with 3 and 5 gallon bottles of water.
Cleaned vehicle regularly to maintain professional appearance.
Increased sales by determining customer needs and offering specific desirable items.
Followed safety rules to keep clean driving record with no accidents or incidents.
Resolved customer problems and complaints effectively by listening to the customer and meeting or exceeding the customers needs
Consulted with customers to gain feedback and address concerns with products or services.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
