LiveCareer-Resume

production resume example with 16+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dynamic Sales Representative with history of success servicing top-performing territories. Skilled in growing revenues by identifying and targeting customer needs and requirements – recommending key products and specials.

Skills
  • Customer service
  • Relationship building
  • Reliable and trustworthy
  • Team management
Experience
01/2018 to 05/2020 Production Motor Coach Industries | Middlebury, VT,
  • Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Moved items between machines, conveyors and transport equipment based on current production needs.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
  • Inspected finished products for quality and adherence to customer specifications.
  • Operated hand trucks, forklifts and scissor lifts.
  • Monitored processes to avoid overloading and keep machinery functioning properly.
  • Assisted assessment of finalized product development to maintain QC standards.
  • Helped machine operators set up and tend equipment to complete runs.
  • Recorded production data in daily logs.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
07/2012 to 12/2017 Route Sales Supervisor Dean Foods Company | Forsyth, MT,
  • Collaborated with other Route Sales Representatives in meetings to brainstorm new ideas and discuss best ways to handle safety issues, outstanding customer balances and ways to increase overall revenue.
  • Assessed route volume and available resources to generate schedule and adjustments.
  • Held route sales representatives accountable for issues such as time management and efficiency.
  • Communicated regularly with key clients to maintain positive relationships, assess needs and promote new products and services.
  • Maintained long-term relationships with customers and clients.
  • Trained new employees on fantastic salesmanship and closing sales.
  • Developed new routes and operating methods to increase quality and efficiency.
  • Extended existing customer relationships through extensive communication.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
04/2009 to 06/2012 Dock Leader Mezame Staffing | Indianapolis, IN,
  • Operated pallet jack, forklift and hand truck to unload shipments and move merchandise in warehouse.
  • Checked safety and compliance of all equipment, shipping containers and transport vehicles.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Prepared products, including animal food and toys for shipping according to company specifications.
  • Attended company safety meetings and implemented new measures.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Packaged items with appropriate materials to prevent damage during shipping.
04/2003 to 04/2009 Route Sales Representative Alhambra Water | City, STATE,
  • Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
  • Cross-sold additional products to customers depending upon merchandise needs.
  • Presented customers with bills and receipts and collected payments for goods delivered.
  • Made sure that all issues were handled quickly to the customer's satisfaction.
  • Communicated clearly for solid connections with established customers to promote new products.
  • Drove up to 300 miles daily using a class B vehicle to deliver 1/2 liters along with 3 and 5 gallon bottles of water.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Increased sales by determining customer needs and offering specific desirable items.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Resolved customer problems and complaints effectively by listening to the customer and meeting or exceeding the customers needs
  • Consulted with customers to gain feedback and address concerns with products or services.
Education and Training
Expected in 06/1995 to to High School Diploma | Casa Roble Fundamental High School, Orangevale, CA GPA:
Accomplishments
  • Safety Team Member.
  • Top performer in customer service.
  • Top performer for acquiring new accounts.
Additional Information
  • Alhambra

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Resume Overview

School Attended

  • Casa Roble Fundamental High School

Job Titles Held:

  • Production
  • Route Sales Supervisor
  • Dock Leader
  • Route Sales Representative

Degrees

  • High School Diploma

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