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product manager technical marketing engineer resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Links
  • https://www.linkedin.com/in/JessicaClaire
Professional Summary

High-achieving Product Manager offering 2+ years of product management and marketing expertise, and 7+ years of engineering experience. Well-versed in market trends, sales strategies and customer engagement techniques. Concise and decisive communicator with organizational, multitasking and project management talents. Experience working in a fast-paced start-up environment with the ability to thrive in fast-paced, highly-adept teams.

Skills
  • Research and trend analysis
  • Product development
  • Project Management
  • A/B Testing
  • Business planning
  • Business Development
Work Experience
Product Manager & Technical Marketing Engineer, 11/2018 - Current
General Atomics Paris, CA,
  • Generated over $1 Million in revenue in the first year leading Lab-as-a-Software (LaaS) product development.
  • Pioneered efforts to launch Pluribus' LaaS and Packet Broker products in market.
  • Won service provider and enterprise customers from competitors by resolving customer issues and providing better solution to address their problems.
  • Experience designing SaaS products as orchestration layer using RESTful APIs.
  • Successfully onboarded 15+ customers during the first 2 years of product launch.
  • Prioritize roadmap in order to achieve product goals and metrics.
  • Manage benchmarks, product demonstrations, PoCs and testimonials for performance evaluation.
  • Monitor market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
  • Consult with product development teams to enhance products based on customer data.
  • Conceptualize and deploy enhanced product features and optimized implementation for use in marketing strategies.
  • Managed product development cycle, including prototyping designs.
  • Coordinate design meetings and decisions across 3 internal departments and teams.
  • Develop product documentation to communicate and align key components of upcoming features and products to internal teams.
  • Review sales, customer concerns and new opportunities to drive business strategy at planning sessions.
  • Establish criteria for each milestone within product roadmap as means to measure developmental progress.
  • Help incorporate product changes to drive customer engagement and firm profits.
  • Write PRDs, design guides, data sheets & technical briefs to be shared with customers and partners.
  • Document user stories, specifications and product features to communicate across teams and build mandatory requirements.
  • Collect customer requirements, direct testing and conduct continuous evaluations to make proactive adjustments to marketing approaches.
  • Liaison with clients to develop deep understanding of business needs and current market landscape.
  • Collaborate with sales, marketing and support teams to launch products on time and within budget.
  • Coordinate project planning and execution with team members and team leads.
System Test Engineer, 04/2015 - 11/2018
Pluribus Networks City, STATE,
  • Pioneered testing efforts for the first Pluribus' white box release.
  • Tested hardware and software within tightly controlled sandbox environment prior to release to production.
  • Wrote high-quality test cases and scripts in Perl for use to be run using Jenkins.
  • Worked with different vendors to validate their products for white box switches.
  • Support customer issues after deployment to help them utilize product effectively.
  • Offered technical guidance and advised users of alternative approaches when troubleshooting.
  • Tested, identified and troubleshot problems in field.
  • Effectively communicated with other system engineering personnel and senior executives on project progress.
  • Performed troubleshooting and maintenance of network switches.
  • Built and improved Pluribus Netvisor to support company strategies.
  • Solved hardware and software interface issues, enabling improved integrity of entire system.
  • Reviewed test plans and procedures for adequate coverage of system requirements.
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives.
  • Reviewed documentation to identify necessary changes.
Test Engineer & Network Administrator, 06/2011 - 04/2015
Juniper Networks City, STATE,
  • Analyzed test results and prepared system-level evaluation reports to verify and validate system performance.
  • Tested hardware and software within tightly controlled sandbox environment prior to release to production.
  • Effectively networked with other engineering groups and firms to modify product performance.
  • Led the QA effort for the release of analytics solution on the QFX series and a new IOC card on the SRX firewall series.
  • Work on reproducing and resolving customer escalations.
  • Work on an the development of end-to-end application solution for network administrators useful for application placement or application debugging.
  • Led the testing efforts for multiple features and new platforms on SRX firewalls and QFX switches.
  • Perform scaling and performance testing on SRX firewalls.
  • Maintained backbone and core network for the lab.
  • Reviewed test plans and procedures for adequate coverage of system requirements.
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives.
Education
Master of Science: Electrical And Computer Engineering, Expected in 12/2010
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California State University - Chico - Chico, CA
GPA:
Status -
Bachelor of Science: Electronics And Communication Engineering, Expected in 06/2008
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Jawaharlal Nehru Technology University - Hyderabad,
GPA:
Status -

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Resume Overview

School Attended

  • California State University - Chico
  • Jawaharlal Nehru Technology University

Job Titles Held:

  • Product Manager & Technical Marketing Engineer
  • System Test Engineer
  • Test Engineer & Network Administrator

Degrees

  • Master of Science
  • Bachelor of Science

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