Product Manager & Technical Marketing Engineer Resume Example
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PRODUCT MANAGER & TECHNICAL MARKETING ENGINEER
- https://www.linkedin.com/in/krishnakhandavilli
Professional Summary
High-achieving Product Manager offering 2+ years of product management and marketing expertise, and 7+ years of engineering experience. Well-versed in market trends, sales strategies and customer engagement techniques. Concise and decisive communicator with organizational, multitasking and project management talents. Experience working in a fast-paced start-up environment with the ability to thrive in fast-paced, highly-adept teams.
Skills
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Work Experience
Product Manager & Technical Marketing Engineer, 11/2018 to Current
General Atomics – Paris , CA
General Atomics – Paris , CA
- Generated over $1 Million in revenue in the first year leading Lab-as-a-Software (LaaS) product development.
- Pioneered efforts to launch Pluribus' LaaS and Packet Broker products in market.
- Won service provider and enterprise customers from competitors by resolving customer issues and providing better solution to address their problems.
- Experience designing SaaS products as orchestration layer using RESTful APIs.
- Successfully onboarded 15+ customers during the first 2 years of product launch.
- Prioritize roadmap in order to achieve product goals and metrics.
- Manage benchmarks, product demonstrations, PoCs and testimonials for performance evaluation.
- Monitor market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
- Consult with product development teams to enhance products based on customer data.
- Conceptualize and deploy enhanced product features and optimized implementation for use in marketing strategies.
- Managed product development cycle, including prototyping designs.
- Coordinate design meetings and decisions across 3 internal departments and teams.
- Develop product documentation to communicate and align key components of upcoming features and products to internal teams.
- Review sales, customer concerns and new opportunities to drive business strategy at planning sessions.
- Establish criteria for each milestone within product roadmap as means to measure developmental progress.
- Help incorporate product changes to drive customer engagement and firm profits.
- Write PRDs, design guides, data sheets & technical briefs to be shared with customers and partners.
- Document user stories, specifications and product features to communicate across teams and build mandatory requirements.
- Collect customer requirements, direct testing and conduct continuous evaluations to make proactive adjustments to marketing approaches.
- Liaison with clients to develop deep understanding of business needs and current market landscape.
- Collaborate with sales, marketing and support teams to launch products on time and within budget.
- Coordinate project planning and execution with team members and team leads.
System Test Engineer, 04/2015 to 11/2018
Pluribus Networks – City , STATE
Pluribus Networks – City , STATE
- Pioneered testing efforts for the first Pluribus' white box release.
- Tested hardware and software within tightly controlled sandbox environment prior to release to production.
- Wrote high-quality test cases and scripts in Perl for use to be run using Jenkins.
- Worked with different vendors to validate their products for white box switches.
- Support customer issues after deployment to help them utilize product effectively.
- Offered technical guidance and advised users of alternative approaches when troubleshooting.
- Tested, identified and troubleshot problems in field.
- Effectively communicated with other system engineering personnel and senior executives on project progress.
- Performed troubleshooting and maintenance of network switches.
- Built and improved Pluribus Netvisor to support company strategies.
- Solved hardware and software interface issues, enabling improved integrity of entire system.
- Reviewed test plans and procedures for adequate coverage of system requirements.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Reviewed documentation to identify necessary changes.
Test Engineer & Network Administrator, 06/2011 to 04/2015
Juniper Networks – City , STATE
Juniper Networks – City , STATE
- Analyzed test results and prepared system-level evaluation reports to verify and validate system performance.
- Tested hardware and software within tightly controlled sandbox environment prior to release to production.
- Effectively networked with other engineering groups and firms to modify product performance.
- Led the QA effort for the release of analytics solution on the QFX series and a new IOC card on the SRX firewall series.
- Work on reproducing and resolving customer escalations.
- Work on an the development of end-to-end application solution for network administrators useful for application placement or application debugging.
- Led the testing efforts for multiple features and new platforms on SRX firewalls and QFX switches.
- Perform scaling and performance testing on SRX firewalls.
- Maintained backbone and core network for the lab.
- Reviewed test plans and procedures for adequate coverage of system requirements.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
Education
Master of Science: Electrical And Computer Engineering, 12/2010
California State University - Chico - City, State
California State University - Chico - City, State
Bachelor of Science: Electronics And Communication Engineering, 06/2008
Jawaharlal Nehru Technology University - City
Jawaharlal Nehru Technology University - City
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School Attended
- California State University - Chico
- Jawaharlal Nehru Technology University
Job Titles Held:
- Product Manager & Technical Marketing Engineer
- System Test Engineer
- Test Engineer & Network Administrator
Degrees
- Master of Science : Electrical And Computer Engineering , 12/2010
Bachelor of Science : Electronics And Communication Engineering , 06/2008
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