Product Manager & Technical Marketing Engineer Resume Example
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PRODUCT MANAGER & TECHNICAL MARKETING ENGINEER
Professional Summary
Seasoned Product Manager with 9+ years of experience in B2B, Enterprise, SaaS and networking space. Experience in all aspects of product development with a proven record of successfully leading market segments by building and launching new products. Extensive experience working in a fast-paced start-up environment building and managing multiple products and customer requirements simultaneously with ability to work with limited resources.
Skills
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Work History
Product Manager & Technical Marketing Engineer, 11/2018 to Current
Viasat Inc. – Washington , DC
Viasat Inc. – Washington , DC
- Successfully launched Pluribus' Lab as a Software and Packet Broker products in the market and grew company revenue by 5% in the first year.
- Successfully onboarded 20+ customers during the first 2 years of product launch.
- Implemented a web management platform using REST APIs to simplify the user configuration.
- Deployed solution at a large Service Provider in the middle-east region replacing BigSwitch Networks that reduced the operational CapEx of the customer.
- Introduced Data Analytics to the Packet Broker environment of a Service Provider which reduced the time for them detect issues and the dependency on Analytics tools.
- Streamlined and documented the install process for Netvisor.
- Implemented a solution that connects devices across Data Centers in different states in an efficient way.
- Built sustaining partnerships that provide a complete solution to the end-user while increasing the market-share.
- Drove the partnership with Quali, a cloud management software provider to develop and support Pluribus drivers to ease the user transition.
- Work with partners like Dell, Edgecore, Ericsson, D-Link and Quali to integrate the product, and organize and lead training sessions.
- Managed benchmarks, product demonstrations, PoCs and testimonials for performance evaluation of the product.
- Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
- Liaised with clients to develop a deep understanding of business needs and current market landscape.
- Reviewed sales, customer concerns and new opportunities to drive business strategy at planning sessions.
- Collaborated with sales, marketing and support teams to launch products on time and within budget.
- Onboarded and trained new Product Managers.
System Test Engineer, 04/2015 to 11/2018
Pluribus Networks – City , STATE
Pluribus Networks – City , STATE
- Pioneered testing efforts for the Pluribus' white box release on multiple vendor platforms.
- Tested hardware and software within a tightly controlled sandbox environment prior to release to production.
- Wrote high-quality test cases and scripts to be run using Jenkins.
- Supported customer issue remediation post deployment to help them utilize the product effectively.
- Performed troubleshooting and maintenance of network switches.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Reviewed documentation to identify necessary changes.
Test Engineer & Network Administrator, 06/2011 to 04/2015
Juniper Networks – City , STATE
Juniper Networks – City , STATE
- Led the QA effort for the release of an analytics solution on the QFX series and a new IOC card on the SRX firewall series.
- Led the testing efforts for scaling and performance metrics and features on existing and new platforms for SRX firewalls and QFX switches.
- Analyzed test results and prepared system-level evaluation reports to verify and validate system performance.
- Tested hardware and software within a tightly controlled sandbox environment prior to release to production.
- Maintained backbone and core network for the lab.
- Content.
- Webinar on LaaS solution.
- Design Guide for LaaS solution.
- LaaS White Paper.
- White Paper for Packet Broker.
- Video explaining LaaS solution Accomplishments.
- Recognized by Vodafone Germany for providing a solution that reduced overall expenses in their internal lab while improving the existing resource utilization.
- Recognized by Service Provider in the Middle East for providing an effective solution to their data analysis issue.
- Certificate of Appreciation From SVP & GM Jonathan Davidson.
- Q2 & Q4 2014.
Education
Master of Science: Electrical And Computer EngineeringCalifornia State University - City, State
Bachelor of Science: Electronics And Communication EngineeringJawaharlal Nehru Technology University
Work History
Product Manager & Technical Marketing Engineer, 11/2018 to Current
Company Name – City, State
Company Name – City, State
- Successfully launched Pluribus' Lab as a Software and Packet Broker products in the market and grew company revenue by 5% in the first year.
- Successfully onboarded 20+ customers during the first 2 years of product launch.
- Implemented a web management platform using REST APIs to simplify the user configuration.
- Deployed solution at a large Service Provider in the middle-east region replacing BigSwitch Networks that reduced the operational CapEx of the customer.
- Introduced Data Analytics to the Packet Broker environment of a Service Provider which reduced the time for them detect issues and the dependency on Analytics tools.
- Streamlined and documented the install process for Netvisor.
- Implemented a solution that connects devices across Data Centers in different states in an efficient way.
- Built sustaining partnerships that provide a complete solution to the end-user while increasing the market-share.
- Drove the partnership with Quali, a cloud management software provider to develop and support Pluribus drivers to ease the user transition.
- Work with partners like Dell, Edgecore, Ericsson, D-Link and Quali to integrate the product, and organize and lead training sessions.
- Managed benchmarks, product demonstrations, PoCs and testimonials for performance evaluation of the product.
- Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
- Liaised with clients to develop a deep understanding of business needs and current market landscape.
- Reviewed sales, customer concerns and new opportunities to drive business strategy at planning sessions.
- Collaborated with sales, marketing and support teams to launch products on time and within budget.
- Onboarded and trained new Product Managers.
System Test Engineer, 04/2015 to 11/2018
Company Name – City, State
Company Name – City, State
- Pioneered testing efforts for the Pluribus' white box release on multiple vendor platforms.
- Tested hardware and software within a tightly controlled sandbox environment prior to release to production.
- Wrote high-quality test cases and scripts to be run using Jenkins.
- Supported customer issue remediation post deployment to help them utilize the product effectively.
- Performed troubleshooting and maintenance of network switches.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Reviewed documentation to identify necessary changes.
Test Engineer & Network Administrator, 06/2011 to 04/2015
Company Name – City, State
Company Name – City, State
- Led the QA effort for the release of an analytics solution on the QFX series and a new IOC card on the SRX firewall series.
- Led the testing efforts for scaling and performance metrics and features on existing and new platforms for SRX firewalls and QFX switches.
- Analyzed test results and prepared system-level evaluation reports to verify and validate system performance.
- Tested hardware and software within a tightly controlled sandbox environment prior to release to production.
- Maintained backbone and core network for the lab.
- Content.
- Webinar on LaaS solution.
- Design Guide for LaaS solution.
- LaaS White Paper.
- White Paper for Packet Broker.
- Video explaining LaaS solution Accomplishments.
- Recognized by Vodafone Germany for providing a solution that reduced overall expenses in their internal lab while improving the existing resource utilization.
- Recognized by Service Provider in the Middle East for providing an effective solution to their data analysis issue.
- Certificate of Appreciation From SVP & GM Jonathan Davidson.
- Q2 & Q4 2014.
Skills
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Resume Overview
School Attended
- California State University
- Jawaharlal Nehru Technology University
Job Titles Held:
- Product Manager & Technical Marketing Engineer
- System Test Engineer
- Test Engineer & Network Administrator
Degrees
- Master of Science : Electrical And Computer Engineering
Bachelor of Science : Electronics And Communication Engineering
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