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Product Manager & Technical Marketing Engineer Resume Example

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PRODUCT MANAGER & TECHNICAL MARKETING ENGINEER
Professional Summary
Seasoned Product Manager with 9+ years of experience in B2B, Enterprise, SaaS and networking space. Experience in all aspects of product development with a proven record of successfully leading market segments by building and launching new products. Extensive experience working in a fast-paced start-up environment building and managing multiple products and customer requirements simultaneously with ability to work with limited resources.
Skills
  • Research & Competitive Analysis
  • Customer Engagement
  • Business Development
  • Strategic Partnership
  • Product Strategy
  • Sales and Channel Enablement
  • Product Launch
  • A/B Testing
  • Product Design
  • UX Design
  • Solution Design
  • SaaS
  • REST APIs
  • Data Center
  • Packet Broker
  • Budget, Strategy
  • Business Development, Strategic
  • Business strategy, Switches
  • Competitive Analysis, Troubleshooting
  • Hardware, Video
  • Content
  • Clients
  • Data analysis
  • Dell
  • Product Design
  • Documentation
  • Drivers
  • Features
  • Firewall
  • Firewalls
  • UX
  • Marketing
  • Market
  • Networks
  • Network
  • Quality
  • QA
  • Research
  • Sales
  • Scripts
Work History
Product Manager & Technical Marketing Engineer, 11/2018 to Current
Company Name – City, State
  • Successfully launched Pluribus' Lab as a Software and Packet Broker products in the market and grew company revenue by 5% in the first year.
  • Successfully onboarded 20+ customers during the first 2 years of product launch.
  • Implemented a web management platform using REST APIs to simplify the user configuration.
  • Deployed solution at a large Service Provider in the middle-east region replacing BigSwitch Networks that reduced the operational CapEx of the customer.
  • Introduced Data Analytics to the Packet Broker environment of a Service Provider which reduced the time for them detect issues and the dependency on Analytics tools.
  • Streamlined and documented the install process for Netvisor.
  • Implemented a solution that connects devices across Data Centers in different states in an efficient way.
  • Built sustaining partnerships that provide a complete solution to the end-user while increasing the market-share.
  • Drove the partnership with Quali, a cloud management software provider to develop and support Pluribus drivers to ease the user transition.
  • Work with partners like Dell, Edgecore, Ericsson, D-Link and Quali to integrate the product, and organize and lead training sessions.
  • Managed benchmarks, product demonstrations, PoCs and testimonials for performance evaluation of the product.
  • Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
  • Liaised with clients to develop a deep understanding of business needs and current market landscape.
  • Reviewed sales, customer concerns and new opportunities to drive business strategy at planning sessions.
  • Collaborated with sales, marketing and support teams to launch products on time and within budget.
  • Onboarded and trained new Product Managers.
System Test Engineer, 04/2015 to 11/2018
Company Name – City, State
  • Pioneered testing efforts for the Pluribus' white box release on multiple vendor platforms.
  • Tested hardware and software within a tightly controlled sandbox environment prior to release to production.
  • Wrote high-quality test cases and scripts to be run using Jenkins.
  • Supported customer issue remediation post deployment to help them utilize the product effectively.
  • Performed troubleshooting and maintenance of network switches.
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives.
  • Reviewed documentation to identify necessary changes.
Test Engineer & Network Administrator, 06/2011 to 04/2015
Company Name – City, State
  • Led the QA effort for the release of an analytics solution on the QFX series and a new IOC card on the SRX firewall series.
  • Led the testing efforts for scaling and performance metrics and features on existing and new platforms for SRX firewalls and QFX switches.
  • Analyzed test results and prepared system-level evaluation reports to verify and validate system performance.
  • Tested hardware and software within a tightly controlled sandbox environment prior to release to production.
  • Maintained backbone and core network for the lab.
  • Content.
  • Webinar on LaaS solution.
  • Design Guide for LaaS solution.
  • LaaS White Paper.
  • White Paper for Packet Broker.
  • Video explaining LaaS solution Accomplishments.
  • Recognized by Vodafone Germany for providing a solution that reduced overall expenses in their internal lab while improving the existing resource utilization.
  • Recognized by Service Provider in the Middle East for providing an effective solution to their data analysis issue.
  • Certificate of Appreciation From SVP & GM Jonathan Davidson.
  • Q2 & Q4 2014.
Education
Master of Science: Electrical And Computer EngineeringCalifornia State University - City, State
Bachelor of Science: Electronics And Communication EngineeringJawaharlal Nehru Technology University
Work History
Product Manager & Technical Marketing Engineer, 11/2018 to Current
Company Name – City, State
  • Successfully launched Pluribus' Lab as a Software and Packet Broker products in the market and grew company revenue by 5% in the first year.
  • Successfully onboarded 20+ customers during the first 2 years of product launch.
  • Implemented a web management platform using REST APIs to simplify the user configuration.
  • Deployed solution at a large Service Provider in the middle-east region replacing BigSwitch Networks that reduced the operational CapEx of the customer.
  • Introduced Data Analytics to the Packet Broker environment of a Service Provider which reduced the time for them detect issues and the dependency on Analytics tools.
  • Streamlined and documented the install process for Netvisor.
  • Implemented a solution that connects devices across Data Centers in different states in an efficient way.
  • Built sustaining partnerships that provide a complete solution to the end-user while increasing the market-share.
  • Drove the partnership with Quali, a cloud management software provider to develop and support Pluribus drivers to ease the user transition.
  • Work with partners like Dell, Edgecore, Ericsson, D-Link and Quali to integrate the product, and organize and lead training sessions.
  • Managed benchmarks, product demonstrations, PoCs and testimonials for performance evaluation of the product.
  • Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
  • Liaised with clients to develop a deep understanding of business needs and current market landscape.
  • Reviewed sales, customer concerns and new opportunities to drive business strategy at planning sessions.
  • Collaborated with sales, marketing and support teams to launch products on time and within budget.
  • Onboarded and trained new Product Managers.
System Test Engineer, 04/2015 to 11/2018
Company Name – City, State
  • Pioneered testing efforts for the Pluribus' white box release on multiple vendor platforms.
  • Tested hardware and software within a tightly controlled sandbox environment prior to release to production.
  • Wrote high-quality test cases and scripts to be run using Jenkins.
  • Supported customer issue remediation post deployment to help them utilize the product effectively.
  • Performed troubleshooting and maintenance of network switches.
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives.
  • Reviewed documentation to identify necessary changes.
Test Engineer & Network Administrator, 06/2011 to 04/2015
Company Name – City, State
  • Led the QA effort for the release of an analytics solution on the QFX series and a new IOC card on the SRX firewall series.
  • Led the testing efforts for scaling and performance metrics and features on existing and new platforms for SRX firewalls and QFX switches.
  • Analyzed test results and prepared system-level evaluation reports to verify and validate system performance.
  • Tested hardware and software within a tightly controlled sandbox environment prior to release to production.
  • Maintained backbone and core network for the lab.
  • Content.
  • Webinar on LaaS solution.
  • Design Guide for LaaS solution.
  • LaaS White Paper.
  • White Paper for Packet Broker.
  • Video explaining LaaS solution Accomplishments.
  • Recognized by Vodafone Germany for providing a solution that reduced overall expenses in their internal lab while improving the existing resource utilization.
  • Recognized by Service Provider in the Middle East for providing an effective solution to their data analysis issue.
  • Certificate of Appreciation From SVP & GM Jonathan Davidson.
  • Q2 & Q4 2014.
Skills
  • Research & Competitive Analysis
  • Customer Engagement
  • Business Development
  • Strategic Partnership
  • Product Strategy
  • Sales and Channel Enablement
  • Product Launch
  • A/B Testing
  • Product Design
  • UX Design
  • Solution Design
  • SaaS
  • REST APIs
  • Data Center
  • Packet Broker,
  • Budget, Business Development, business strategy, Competitive Analysis, hardware, Content, clients, data analysis, Dell, Product Design, documentation, drivers, features, firewall, firewalls, UX, marketing, market, Networks, network, quality, QA, Research, Sales, scripts, Strategy, Strategic, switches, troubleshooting, Video
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    Resume Overview

    School Attended

    • California State University
    • Jawaharlal Nehru Technology University

    Job Titles Held:

    • Product Manager & Technical Marketing Engineer
    • System Test Engineer
    • Test Engineer & Network Administrator

    Degrees

    • Master of Science : Electrical And Computer Engineering
      Bachelor of Science : Electronics And Communication Engineering

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