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Product Manager/Owner Resume Example

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PRODUCT MANAGER/OWNER
Professional Summary
Monica has worked as a high achieving Business IT Manger and a Product Owner within the business and tech department across multiple major corporations. She has 10+ years of work experience in the media & entertainment, automotive, and the manufacturing industry. She graduated from Northwestern University with a double major in Industrial Engineering Management Sciences and Economics. Prior to working in the technology sector for media & entertainment companies, she has worked in supply chain and systems enhancements. Through her past work experience, Monica has gained knowledge in current/future state business analysis, process re-engineering, and project management. She has an excellent understanding of various phases of SDLC including requirement gathering, analysis, database design, software testing, and application deployment. She has developed strong leadership, analytical, documentation and communication skills and can easily and effectively operate with VP and above executives.
Skills
  • Cross-functional Team Leadership Development
  • Strategic and Analytical Thinking
  • Project Management
  • Executive Consultation & Presentation
  • Use Case/Interface Specification/Test Case
  • Supply chain and process optimization analysis
  • Data collection and workflow analysis
  • Microsoft Excel, Visio, Project and PowerPoint
  • Trello
  • Quip
  • SQL
  • XML
  • Salesforce
  • JDE Enterprise Tool
  • Go-Live, Materials
  • Analyst, Meetings
  • Asset management, Microsoft Excel
  • Automation, PowerPoint
  • BA, Enterprise
  • Business Analyst, Optimization
  • Business processes, Packaging
  • Change Management, Processes
  • Consultation, Product design
  • Content, Progress
  • Client, Project Management
  • Data analyst, Retail
  • Data collection, Sales
  • Data management, Specification
  • Delivery, SQL
  • Documentation, Stories
  • XML, Strategy
  • File management, Strategic
  • Finance, Supply chain
  • Financial, View
  • Functional, Visio
  • Invoicing, Workflow analysis
  • JDE, Workflow
  • Team Leadership, Workshops
  • Managing
  • Marketing
Work History
Product Manager/Owner, 05/2019 to Current
Company Name – City, State
  • Facilitating key activities required to merge Fox and Disney digital distribution business processes into Disney's existing Ordering Tool (DOT).
  • Disney's Digital Distribution System is built on a Salesforce platform where users can manage work orders, update milestones, select assets, view reports, and track progress using dashboards.
  • Implemented interim digital distribution solutions through interfaces and reports to extract Fox titles and deals from DOT contract system to be fulfilled through Fox's Digital Distribution System.
  • Lead gap-analysis, recommendations/alternatives to address existing and potential trouble areas.
  • Review stories in pivotal tracker, coordinating testing activities and weekly deployments.
  • Closely involved in meetings with VPs and executives to discuss short/long term business and IT goals given the Fox to Disney Merger.
  • Build and maintain product roadmaps and work closely with various stakeholders of 6 critical external systems to ensure cutover timelines are met.
  • Involved in weekly product design sessions, sprint grooming, sprint planning and demo meetings as new enhancements are completed.
Manager of IT Business Analysts, 03/2014 to 05/2019
City, State
  • Managing Fox Entertainment's major Digital Distribution platform in conjunction with daily interaction within Fox and other 3rd party business stakeholders: Lead Business Analyst among a team of 12+ analyst, developers, and testers.
  • Facilitated and led meetings with client executives, managed cross-functional teams, and tracked project health and timelines.
  • Provide input into developing and enhancing Fox's Digital Distribution System through system and workflow analysis, business workshops, and client interviews.
  • Owned and created presentation materials to lead detailed gap-analysis workshops with territory executives and sales/finance managers across the country.
  • Facilitated communication and consistency across BA, Development, Testing, & Change Management Teams.
Senior Business Consultant, 07/2013 to 04/2014
Company Name – City, State
  • Part of the development of an industry solution for the digital distribution of theatrical media, which included digital asset management, rules-based search, workflow automation of content processing, packaging and delivery, file management, user interfaces,and integration with enterprise financial systems, responsibilities included.
  • Translate stakeholder requirements into numerous tangible deliverable such as functional specifications, use cases, process diagrams, data models and test plans.
  • During the development phase, worked closely with the off-site and on-site development and testing team in India to communicate requirements as input to the technical design documentation.
  • Facilitated User Acceptance Testing (UAT) and Go-Live activities and lead the international territory roll-outs on-site in Netherlands, London and South Korea.
Lead Business Analyst, 09/2010 to 05/2013
Company Name – City, State
  • Vehicle Aftersales Parts Retail Ordering and Re-marketing System Enhancements: Led team of 3 business analysts to elaborate business/technical interface specs, use cases, application and UI screen flow requirements during the construct to close phase of an enhancement project for a dealership parts ordering application.
  • Planned & facilitated a global business & technical joint workshop with 15+ client participants to engage stakeholders and validate "as is" and "to be" processes and validate/update requirements.
  • Collaborate with business/data analyst & IT representatives to create functional requirements and data interfaces for multiple retail parts processes from product information, availability, order, invoicing and returns.
  • Organized brainstorming sessions between the team and stakeholder to design web-services for enhanced integration between Service/Parts After-Sales application and external B2C data management systems.
  • Support testing activities by reviewing test strategy, test plan, test cases and providing test data.
  • Monitored project issues/risks with team Project Manager, provided weekly status reports and ensured escalation as needed.
Operations and Supply Chain Analyst, 06/2008 to 08/2010
Company Name – City, State
  • Analyzed problem areas in the manufacturing floor to determine modifications and improvements in process inefficiencies.
  • Performed time studies and collected/analyzed data on the queue-times from customer requisition to product delivery of a gas valve order and production process.
  • Implemented new and innovative planning systems which increased production and was more cost effective.
Education
BACHELOR OF SCIENCE: Industrial Engineering & Management Sciences, 2010
Northwestern University - City, State
BACHELOR OF ARTS: Economics, 2010
Northwestern University - City, State
Work History
Product Manager/Owner, 05/2019 to Current
Company Name – City, State
  • Facilitating key activities required to merge Fox and Disney digital distribution business processes into Disney's existing Ordering Tool (DOT).
  • Disney's Digital Distribution System is built on a Salesforce platform where users can manage work orders, update milestones, select assets, view reports, and track progress using dashboards.
  • Implemented interim digital distribution solutions through interfaces and reports to extract Fox titles and deals from DOT contract system to be fulfilled through Fox's Digital Distribution System.
  • Lead gap-analysis, recommendations/alternatives to address existing and potential trouble areas.
  • Review stories in pivotal tracker, coordinating testing activities and weekly deployments.
  • Closely involved in meetings with VPs and executives to discuss short/long term business and IT goals given the Fox to Disney Merger.
  • Build and maintain product roadmaps and work closely with various stakeholders of 6 critical external systems to ensure cutover timelines are met.
  • Involved in weekly product design sessions, sprint grooming, sprint planning and demo meetings as new enhancements are completed.
Manager of IT Business Analysts, 03/2014 to 05/2019
City, State
  • Managing Fox Entertainment's major Digital Distribution platform in conjunction with daily interaction within Fox and other 3rd party business stakeholders: Lead Business Analyst among a team of 12+ analyst, developers, and testers.
  • Facilitated and led meetings with client executives, managed cross-functional teams, and tracked project health and timelines.
  • Provide input into developing and enhancing Fox's Digital Distribution System through system and workflow analysis, business workshops, and client interviews.
  • Owned and created presentation materials to lead detailed gap-analysis workshops with territory executives and sales/finance managers across the country.
  • Facilitated communication and consistency across BA, Development, Testing, & Change Management Teams.
Senior Business Consultant, 07/2013 to 04/2014
Company Name – City, State
  • Part of the development of an industry solution for the digital distribution of theatrical media, which included digital asset management, rules-based search, workflow automation of content processing, packaging and delivery, file management, user interfaces, and integration with enterprise financial systems, responsibilities included.
  • Translate stakeholder requirements into numerous tangible deliverable such as functional specifications, use cases, process diagrams, data models and test plans.
  • During the development phase, worked closely with the off-site and on-site development and testing team in India to communicate requirements as input to the technical design documentation.
  • Facilitated User Acceptance Testing (UAT) and Go-Live activities and lead the international territory roll-outs on-site in Netherlands, London and South Korea.
Lead Business Analyst, 09/2010 to 05/2013
Company Name – City, State
  • Vehicle Aftersales Parts Retail Ordering and Re-marketing System Enhancements: Led team of 3 business analysts to elaborate business/technical interface specs, use cases, application and UI screen flow requirements during the construct to close phase of an enhancement project for a dealership parts ordering application.
  • Planned & facilitated a global business & technical joint workshop with 15+ client participants to engage stakeholders and validate "as is" and "to be" processes and validate/update requirements.
  • Collaborate with business/data analyst & IT representatives to create functional requirements and data interfaces for multiple retail parts processes from product information, availability, order, invoicing and returns.
  • Organized brainstorming sessions between the team and stakeholder to design web-services for enhanced integration between Service/Parts After-Sales application and external B2C data management systems.
  • Support testing activities by reviewing test strategy, test plan, test cases and providing test data.
  • Monitored project issues/risks with team Project Manager, provided weekly status reports and ensured escalation as needed.
Operations and Supply Chain Analyst, 06/2008 to 08/2010
Company Name – City, State
  • Analyzed problem areas in the manufacturing floor to determine modifications and improvements in process inefficiencies.
  • Performed time studies and collected/analyzed data on the queue-times from customer requisition to product delivery of a gas valve order and production process.
  • Implemented new and innovative planning systems which increased production and was more cost effective.
Skills
  • Cross-functional Team Leadership Development
  • Strategic and Analytical Thinking
  • Project Management
  • Executive Consultation & Presentation
  • Use Case/Interface Specification/Test Case
  • Supply chain and process optimization analysis
  • Data collection and workflow analysis
  • Microsoft Excel, Visio, Project and PowerPoint
  • Trello
  • Quip
  • SQL
  • XML
  • Salesforce
  • JDE Enterprise Tool,
  • Go-Live, analyst, asset management, automation, BA, Business Analyst, business processes, Change Management, Consultation, content, client, data analyst, Data collection, data management, delivery, documentation, XML, file management, finance, financial, functional, invoicing, JDE, Team Leadership, Managing, marketing, materials, meetings, Microsoft Excel, PowerPoint, Enterprise, optimization, packaging, processes, product design, progress, Project Management, Retail, Sales, Specification, SQL, stories, strategy, Strategic, Supply chain, view, Visio, workflow analysis, workflow, workshops
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    Resume Overview

    School Attended

    • Northwestern University

    Job Titles Held:

    • Product Manager/Owner
    • Manager of IT Business Analysts
    • Senior Business Consultant
    • Lead Business Analyst
    • Operations and Supply Chain Analyst

    Degrees

    • BACHELOR OF SCIENCE : Industrial Engineering & Management Sciences , 2010
      BACHELOR OF ARTS : Economics , 2010

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