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product manager for digital products resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Spearheaded product development and enhancement to maximize sales success. Talented coordinator, problem-solver and team leader with proven expertise in roadmapping effective plans. Conceptualize, test and improve strategies to attain targets with cost-effective approaches. Results-driven product manager born to build strategic, successful products to drive profits, increase market share and cement industry dominance for demanding customers. Focused, performance-minded manager with proven skills in project management, customer experience and process optimization.

Skills
  • Product Vision and Strategy Ownership
  • Product Development
  • Design thinking
  • Usability Studies
  • Sales Enhancement
  • App Development
  • Troubleshooting and QA
  • Metrics Measurement
  • Customer Training
  • Project Planning
  • End to End Feature Delivery
  • Cross Functional Leadership
  • Project Management
  • Jira, Atlassian
  • Strategic Planning
  • KPI Tracking
  • Marketing and Advertising
  • Competitive Analysis
  • Event Marketing
  • Agile
  • Negotiation
  • Critical Thinking
  • Efficient communication
  • Leadership
  • Creative approach and grow hacking
Experience
Product Manager for Digital Products, 02/2018 - Current
Clark Dietz New Albany, ,

Product management, Project management, Business Analysis, B2B & Partnerships

More about latest position (Product Manager):

  • Creating concept and business case for new digital products
  • Defining and analyzing business metrics to facilitate growth of product. Improve conversion for main user flows.
  • Analyzing technological process, legal requirements and CJM to define proper requirements in order to achieve business goals, provide best UX and consider all constraints
  • Identifying product gaps and generated innovative ideas to expand market share, improve customer experience and drive growth.
  • Engaging customers through interviews to define product vision, features and releases.
  • Working with engineers to develop the product and improve user experience to meet user expectations.
  • Coordinating testing to verify quality and usability of new product features.
  • Other core product management functions: competitors monitoring, benchmark analysis, monitoring revenue streams, customer satisfaction monitoring, generating and efficiently validating product hypothesis, stakeholder management, backlog prioritization, defining value proposition for product and features, product discovery and many others.

Main achievements:

Creating from the scratch together with development team (outsource and later on in-house) a leading mobile banking app in Republic of Moldova with over 500K total users - maibank

Implementing pre-approved loans in maibak app, that now cover arround 50% of all consumer loans of bank.

Marketing Manager, 04/2017 - 02/2018
Gamesys Manila, ,
  • Worked with management team to oversee and monitor marketing strategy.
  • Developed marketing strategies based on corporate objectives and market trends.
  • Developed and supervised marketing campaigns and events to maximize income and achieve audience targets.
  • Developed social media marketing strategies to help brand company and increase sales.
  • Formulated and launched marketing and promotional campaigns to maximize profits.
  • Managing content marketing, affiliate marketing and SEO optimization.
  • Tracked, analyzed and reported on marketing program results.
  • Define value preposition and delivered compelling sales communication by constant testing and improving.
  • Collaborated with other departments as telesales and product development to optimize CJM.
  • Supervised creation of marketing materials and collateral

Main achievements:

Managing all marketing activities in order to launch creditprime.ro in 2018, a pay-day loans full online service on Romanian market.

Project & Product Manager, 01/2016 - 04/2017
BC Mobiasbanca SA (otpbank) City, ,
  • Engaged all stakeholders through interviews and focus groups in order to define product vision, features and releases.
  • Identified product gaps and generated innovative ideas to expand market share, improve customer experience and drive growth.
  • Worked with engineers to improve user experience and confirm builds meet user specifications.
  • Created prototypes and visual mockups by liaising and collaborating with designers.
  • Updated project plans based on changing objectives, specifications and staff availability.
  • Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
  • Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
  • Secured continuous project scope alignment with business objectives and made modifications to enhance effectiveness toward intended result.
  • Testing and validating solution true acceptance criteria and usability
  • and Project Management functions as: maintained project schedules by managing deadlines and adjusting workflow, maintained close connection with project personnel to quickly identify and resolve problems, identified, addressed and either resolved or escalated project issues.

Main achievements: Create complete business requirements and MVP for Internet banking solution for Legal Entities

Marketing Executive, 10/2013 - 01/2016
BC Unibank SA City, ,
  • Planned and organized public relations and promotional events.
  • Maximized outreach by implementing marketing strategies to grow customer base.
  • Expanded new businesses by developing powerful sales, advertising and marketing campaigns.
  • Developed and implemented digital marketing plans to incorporate SEO, social media platforms and video campaigns.
  • Determined target audiences for particular products and aligned campaigns with demographics.
  • Coordinated production of advertising materials by communicating with various vendors.
  • Boosted customer base penetration with creative promotional approaches.
  • Completed strategic competitive analysis by assessing strengths and weaknesses of competitors.
  • Translated key brand and campaign objectives into effective messaging.
  • Orchestrated digital marketing initiatives and planned creative deliverables.

Main achievements: marketing assistance for launching innovative and unique at that time products on the market as first in Moldova contactless cards, first service of receiving remittances on card and others.

Education and Training
Master of Science: Marketing & Logistics, Expected in 06/2009
-
Technical University of Moldova - ,
GPA:
Status -
  • Stanford University Graduate School of Business - maib Leader Development Program
  • Online courses in Product Management, Product Metrics, Customer Development and Business Analysis
  • Preparatory course for PMI (Project Management)
  • Agile Bootcamp
Languages
Romanian :
First Language:
Negotiated :
:
Russian : C1
Advanced:
Negotiated :
:
English : B2
Upper Intermediate:
Negotiated :
:
French : B2
Upper Intermediate:
Negotiated :
:

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Resume Overview

School Attended

  • Technical University of Moldova

Job Titles Held:

  • Product Manager for Digital Products
  • Marketing Manager
  • Project & Product Manager
  • Marketing Executive

Degrees

  • Master of Science

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