Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Diligent Senior Product Manager offering [Number] years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch. Innovative [Job Title] experienced in converting sales leads and managing multiple accounts. Highly skilled in forecasting, project management and strategic planning with exceptional communication abilities. Thorough in monitoring trends and capitalizing on emerging opportunities. Successful marketing leader with proven accomplishments in driving growth and increasing profits. Articulate and driven leader with high energy and engaging personality. Hardworking team builder motivational in maximizing personnel performance and surpassing business objectives. High-achieving [Job Title] offering [Number]+ years of product management and marketing expertise. Well-versed in market trends, sales strategies and customer engagement techniques. Concise and decisive communicator with organizational, multitasking and project management talents. Creative Senior Product Manager well-versed in developing and implementing marketing initiatives in alignment with corporate objectives. Adept at identifying and reaching target demographics resulting in annual revenue increases of [Number]% over previous years. Direct development and enhancement of [Type] products with solid record of accomplishment in meeting and exceeding sales targets. Gifted coordinator with natural leadership talents, solution-oriented approach to problem solving and expertise in mapping out effective strategies. Develop, monitor and strengthen plans to achieve goals with cost-effective approaches. Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches. Competent Marketing Manager adept in driving company growth through implementing [Type] strategies. Dedicated team leader proficient in assessing market trends and customer needs to develop targeted marketing campaigns. Innovative Marketing leader with [Number]+ years of experience delivering exceptional marketing campaigns, content and collateral based on established and innovative strategies. Results-oriented and collaborative professional bringing expertise in brand management and social media engagement. Detail-oriented, attentive and decisive leader. Goal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring [Number]+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success. Proactive and achievement-oriented [Job Title] bringing [Number] years of marketing and leadership experience with special emphasis helping [Industry] clientele. Effectively increases social media reach and client digital profile to catapult company forward with sustained growth. Articulate communicator, natural leader and organized manager. Gifted [Job Title] with solid record of accomplishment in overseeing marketing departments, strategies and key projects for driven clientele. Experienced in managing all stages of campaigns, deepening partnerships and boosting sales with creative and proactive approaches. Expertise includes market research, plan optimization and viral content development. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

  • Shipping New Products
  • User and UX Research
  • Database Management Systems
  • User Feedback Collection
  • Strategic Planning and Alignment
  • Responsive Design Approaches
  • Data Analytics
  • Teamwork and Collaboration
  • Product and Service Specification
  • Requirements Building
  • Critical Thinking
  • Product Development Budgeting
  • Remote Work
  • Time Management
  • Salesforce CRM Software
  • Team Recruiting and Hiring
  • Wireframe Design
  • Product Vision and Strategy Ownership
  • Product Development Consultations
  • Services Promotion
  • Google Analytics
  • Product Roadmaps
  • A/B Testing
  • Campaign Performance Tracking
  • Microsoft SharePoint
  • Budget Forecasting
  • Product Development
  • Trade Show Coordination
  • Strategic Planning
  • Troubleshooting and QA
  • Marketing Strategy Development
  • Legal Issue Resolution
  • Business Administration
  • Improvement Metrics Measurement
  • Market Trend Analysis
  • Demand Generation
  • Competitive Analysis
  • User Journeys, Story Maps, User Stories
  • JIRA, Atlassian, Rally
  • Cross-Departmental Alignment
  • Usability Studies
  • ROI Analysis
  • App Development
  • Marketing Program Management
  • Scrum Framework
  • Prioritization and Execution
  • Mobile and Web Development
  • Agile Software Development
  • Sales Enhancement
  • Effective Organization
  • Marketing Strategies and Research
  • Customer Buying Habits
  • Online Presence Monitoring
  • Corporate Communications
  • Reputation Management
  • Cognos, Looker, Jaspersoft
  • Vendor Management
  • Startup Experience
  • Event Marketing
  • Attention to Detail
  • Tradeshow Promotion
  • Weekly Production Management
  • Client Meetings
  • Product LifeCycle Management
  • Customer Retention Strategies
  • Productivity Benchmarks
  • Business Needs Analysis
  • New Business Opportunities
  • Department Development
  • Lead Generation Campaigns
  • Budgeting and Allocation
  • Feedback Incorporation
  • Product Management and Branding
Work History
07/2015 to Current Product Manager Deloitte & Touche L.L.P. | Williamsville, NY,
  • Collaborated with sales, marketing and support teams to launch products on time and within budget.
  • Coordinated project planning and execution with team members and team leads.
  • Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
  • Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
  • Liaised with clients to develop deep understanding of business needs and current market landscape.
  • Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
  • Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.
  • Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
  • Assessed vendor products and maintained positive vendor relations.
  • Defined and analyzed metrics to measure product performance.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Championed customer experience through expert analyzation and communication.
  • Managed benchmarks, product demonstrations and testimonials for performance evaluation.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Set goals, formalized policies and enforced operational standards to maximize team performance and keep project on-task to achieve [Type] targets.
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
  • Directed planning, budgeting, vendor selection and quality assurance efforts.
  • Supported marketing teams, creating, deploying and optimizing campaigns for [Industry] clients.
  • Thrived in fast-paced, highly-adept team of [Job title] and [Job title] to develop and prioritize product features and build product roadmap.
  • Reduced project downtime by inspecting [Type] products for quality and adherence to client requirements.
  • Assessed costs and estimated production capabilities and economic value of [Type] products, to evaluate economic viability.
  • Consulted with buying personnel to determine projected demand for products and services.
  • Spearheaded collaborative efforts between [Job title]s and [Job title]s to bring products to market.
  • Boosted customer base penetration [Number]% by devising creative promotional approaches.
  • Attained margins of more than [Number]% while leading [Area of expertise] product development.
03/2015 to 07/2017 Account Executive Mccoy-Rockford | Austin, TX,
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Prospected new clientele through networking, cold calling, canvassing and referrals.
  • Drove new business development through qualifying leads, building relationships and executing strategic sales.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Managed sales cycle from first contact to established customer sale and maintained solid customer base.
  • Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
  • Contacted customers as issues arose to provide prompt resolutions.
  • Identified client business needs by gaining understanding of goals, objectives and processes.
  • Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
  • Stayed up-to-date on changing industry and product standards and trends related to accounts.
  • Recorded and maintained sales prospect and sales data within customer relationship management system.
  • Identified customer needs and achieved service levels that met and exceeded expectations.
  • Maximized revenue by servicing accounts and proposing new products and services to established customers.
  • Created and executed account strategies to present services to key decision makers.
  • Used targeted questioning strategies to discover insight on prospect needs and requirements.
  • Presented product concepts and offerings to clients based on established specifications and preferences.
  • Delivered services to clients to secure additional business and grow revenue streams.
  • Collected information from clients before securing accounts, verifying payments and special needs.
  • Increased profitability and pipeline development by leveraging diverse marketing channels and sales strategies.
  • Prepared forecasts and mapped resources to most valuable opportunities.
  • Identified sales growth opportunities by networking and building relationships with potential advertisers.
  • Conducted informational trainings and briefings to clients on new features and updated products.
  • Distributed marketing materials to existing and prospective clients and presented materials to client audiences.
  • Delivered targeted multi-platform integrated sales presentations, facilitating customer base expansion and revenue generation.
  • Executed successful budget, talent and sales campaign development.
  • Upsold special packages while preparing quotes for potential clients.
  • Marketed and sold solutions and services to stakeholders across multiple levels of organization.
  • Stayed abreast of competitive landscape and emerging technologies to best position brand in global marketplace.
  • Checked resource availability and designed program and maintenance plan to closely monitor [Type] inventories.
08/2008 to 03/2015 Sales and Services Agent Philippine Airlines, Inc. | City, STATE,
  • Escorted handicapped passengers from terminal to aircraft.
  • Oversaw ticketing, gate and ramp services.
  • Tagged baggage and routed to appropriate location for loading and screening.
  • Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
  • Checked in luggage and confirmed all carry-on items met federal guidelines.
  • Announced flight status updates and information about gate changes over PA system.
  • Monitored security and maintained operational protocols.
  • Hired, trained and motivated employees to provide exceptional passenger care and support.
  • Managed team member schedules and work assignments.
  • Kept team members in line with [Name], [Name] and [Name] regulations.
  • Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
  • Arranged travel accommodations for groups, couples, executives and special needs clients.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Responded to clients' questions, issues and complaints and implemented appropriate solutions.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
  • Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
  • Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
  • Implemented automated office systems, optimizing client and data communications as well as records management.
  • Developed process improvements and long-term business strategies through analysis of customer feedback.
  • Communicated benefits and information regarding international travel insurance with clients and obtained best rates, increasing repeat business [Number]%.
  • Discussed security issues and protocols with individuals traveling to highly insecure areas such as [Location] and [Location].
Expected in 03/2008 Bachelor of Science | Industrial Engineering Bulacan State University, Malolos, Bulacan, Philippines, GPA:

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Resume Overview

School Attended

  • Bulacan State University

Job Titles Held:

  • Product Manager
  • Account Executive
  • Sales and Services Agent


  • Bachelor of Science

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