Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

A meticulous professional with proven experience in product strategy, project management, process implementation, and cross-functional communication. I am a meticulous professional with the ability to adapt to any task.

Skills
  • Superior communication skills
  • Exceptional ability to liaise across diverse business units
  • Proven experience in defining and implementing new business processes
  • Exceptional ability to prioritize, multitask, and meet hard deadlines
  • Proficient in Microsoft Office, Mac, and Google suites
  • Well-versed in internal Apple tools
  • Working knowledge of video production practices and workflows
  • Strong understanding of content management operations and processes
Education and Training
Boston University Boston, MA, Expected in 05/XXX3 Bachelor of Science : Film And Television - GPA :
  • Magna cum laude graduate
Experience
Rockwell Automation, Inc. - Product Manager
Tampa, FL, 09/XXX9 - Current
  • Oversaw the physical launch of the TV+ Screeners and FYC sites after only being on-boarded and trained on the project one week prior
  • Performed thorough QC on all content pages on each site to ensure correct asset configuration and smooth video playback
  • Performed heavy QA, tracked all issues, and communicated priorities back to vendor
  • Oversee the overall delivery, processing, QC, and publishing of new assets to the Screeners / FYC sites, including video, closed captions, DVS, key art, and copy for weekly go-lives and complete site turnovers
  • Defined overall process and documentation strategy to provide structure around PR request process (including one-sheet guide, request template, FAQ, and reference guides)
  • Formed strong relationships with vendor partners to streamline asset delivery workflows and influence upstream process changes
  • Partnered with DNS, InfoSec, and CryptoServices to stand up two new domains
  • Manage capital and OPEX budget for the Marketing & Publicity project portfolio
  • Defined the structure of the 24/7 support model for the Screeners / FYC portfolio including writing SLAs, mapping ideal user workflows, and implementing penalties for non-performance
  • Manage backlog of new features and enhancements, and partner with vendor to prioritize key updates
  • Formed key relationships across TV+ Marketing, Publicity, Legal, Content Security, Video Services, AMP, Procurement, and IS&S
  • Led initiative to re-platform financial system to a more scalable, robust application
  • Deliver QBRs to executive leadership on project initiatives, budget, product roadmap, and the system landscape
Jabil Inc. - Project Manager
West Chester, PA, 08/XXX8 - 09/XXX9
  • Handled continuous project monitoring and management, including status reporting, general organization, and stakeholder communication
  • Tracked key project activities, milestones, and created project timelines
  • Compiled and delivered monthly executive dashboards on project health to TV+ Head of Finance
  • Formed strong relationships with Video Services, Engineering, Legal, Publicity, Marketing, and Content Security
  • Regularly interfaced with business to gather requirements and create extensive documentation for development teams located both onsite and offshore
  • Mapped new business processes for asset delivery, asset publication, and overall business workflow for key business units including marketing, publicity, and production
  • Wrote user acceptance testing scripts, led testing workshops and traditional UAT sessions, and created detailed user training guides for current and new users of systems
  • Documented standards, policies, and multi-factor authentication setup processes in accordance with Apple security mandates for various third party applications
  • Implemented a change request process across our suite of apps
  • Facilitated privacy assessment reviews for internal and third party applications
  • Provided timely, personalized on-site assistance to business users for new application rollouts
Insight Enterprises, Inc. - Project Coordinator
Conway, AR, 08/XXX6 - 04/XXX8
  • Assisted product specialist with managing a growing freelance filmmaker network, communicating with video clients, and creating training materials for new filmmakers
  • Tracked multiple video ad projects for small companies from pre-production to post, and provided hands-on customer service for all SMB clients
  • Wrote copy for 100+ instructional filmmaking templates for a mobile app, and collaborated cross-functionally with UX and product management to ensure accuracy of company voice in website and mobile copy
  • Managed ad projects from on-boarding to completion for major clients including Netflix, Adidas, and Pizza Hut
  • Scheduled and facilitated kick-off production meetings, created and maintained detailed spreadsheets tracking project progress and updates, and coordinated on-time asset delivery with clients, creative agencies, and other external vendors
Variety Insight - Data Research Coordinator
City, STATE, 08/XXX3 - 04/XXX6
  • Responsible for maintaining and updating an expansive online database of TV development records and thousands of talent profiles
  • Tracked projects in development and current programming for major digital platforms including Netflix, Amazon, and Hulu
  • Built and reinforced relationships with contacts at those major digital platforms to receive the latest updates on all projects, staffing lists, and clients lists

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Resume Overview

School Attended

  • Boston University

Job Titles Held:

  • Product Manager
  • Project Manager
  • Project Coordinator
  • Data Research Coordinator

Degrees

  • Bachelor of Science

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