A meticulous professional with proven experience in product strategy, project management, process implementation, and cross-functional communication. I am a meticulous professional with the ability to adapt to any task.
Skills
Superior communication skills
Exceptional ability to liaise across diverse business units
Proven experience in defining and implementing new business processes
Exceptional ability to prioritize, multitask, and meet hard deadlines
Proficient in Microsoft Office, Mac, and Google suites
Well-versed in internal Apple tools
Working knowledge of video production practices and workflows
Strong understanding of content management operations and processes
Education and Training
Boston UniversityBoston, MA, Expected in 05/XXX3 ā āBachelor of Science:Film And Television - GPA:
Magna cum laude graduate
Experience
Rockwell Automation, Inc. - Product Manager Tampa, FL, 09/XXX9 - Current
Oversaw the physical launch of the TV+ Screeners and FYC sites after only being on-boarded and trained on the project one week prior
Performed thorough QC on all content pages on each site to ensure correct asset configuration and smooth video playback
Performed heavy QA, tracked all issues, and communicated priorities back to vendor
Oversee the overall delivery, processing, QC, and publishing of new assets to the Screeners / FYC sites, including video, closed captions, DVS, key art, and copy for weekly go-lives and complete site turnovers
Defined overall process and documentation strategy to provide structure around PR request process (including one-sheet guide, request template, FAQ, and reference guides)
Formed strong relationships with vendor partners to streamline asset delivery workflows and influence upstream process changes
Partnered with DNS, InfoSec, and CryptoServices to stand up two new domains
Manage capital and OPEX budget for the Marketing & Publicity project portfolio
Defined the structure of the 24/7 support model for the Screeners / FYC portfolio including writing SLAs, mapping ideal user workflows, and implementing penalties for non-performance
Manage backlog of new features and enhancements, and partner with vendor to prioritize key updates
Formed key relationships across TV+ Marketing, Publicity, Legal, Content Security, Video Services, AMP, Procurement, and IS&S
Led initiative to re-platform financial system to a more scalable, robust application
Deliver QBRs to executive leadership on project initiatives, budget, product roadmap, and the system landscape
Jabil Inc. - Project Manager West Chester, PA, 08/XXX8 - 09/XXX9
Handled continuous project monitoring and management, including status reporting, general organization, and stakeholder communication
Tracked key project activities, milestones, and created project timelines
Compiled and delivered monthly executive dashboards on project health to TV+ Head of Finance
Formed strong relationships with Video Services, Engineering, Legal, Publicity, Marketing, and Content Security
Regularly interfaced with business to gather requirements and create extensive documentation for development teams located both onsite and offshore
Mapped new business processes for asset delivery, asset publication, and overall business workflow for key business units including marketing, publicity, and production
Wrote user acceptance testing scripts, led testing workshops and traditional UAT sessions, and created detailed user training guides for current and new users of systems
Documented standards, policies, and multi-factor authentication setup processes in accordance with Apple security mandates for various third party applications
Implemented a change request process across our suite of apps
Facilitated privacy assessment reviews for internal and third party applications
Provided timely, personalized on-site assistance to business users for new application rollouts
Assisted product specialist with managing a growing freelance filmmaker network, communicating with video clients, and creating training materials for new filmmakers
Tracked multiple video ad projects for small companies from pre-production to post, and provided hands-on customer service for all SMB clients
Wrote copy for 100+ instructional filmmaking templates for a mobile app, and collaborated cross-functionally with UX and product management to ensure accuracy of company voice in website and mobile copy
Managed ad projects from on-boarding to completion for major clients including Netflix, Adidas, and Pizza Hut
Scheduled and facilitated kick-off production meetings, created and maintained detailed spreadsheets tracking project progress and updates, and coordinated on-time asset delivery with clients, creative agencies, and other external vendors
Variety Insight - Data Research Coordinator City, STATE, 08/XXX3 - 04/XXX6
Responsible for maintaining and updating an expansive online database of TV development records and thousands of talent profiles
Tracked projects in development and current programming for major digital platforms including Netflix, Amazon, and Hulu
Built and reinforced relationships with contacts at those major digital platforms to receive the latest updates on all projects, staffing lists, and clients lists
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