Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
  • Organized and detail-oriented Logistics Specialist with 3+ years of experience ensuring streamlined operations by carefully managing materials, shipment schedules and inventory. Along with experience in strategic marketing, business development and customer support with diverse industry experience in consumer products, construction, real estate and B2B. Enjoys learning new programs and processes. A team player who is attentive to detail and able to work in a fast-paced environment.
Skills
  • Strong experience in ERP Systems Implementation, Support, Project Management.
  • Budget /Forecast skills
  • Strong analytical, reporting, process improvement experience
  • Able to multi-task', solve problems in timely manner.
  • Ability to follow optimal strategic plans and follow through to success
  • Proficiency with Microsoft Office Suite, Command Series, JD Edwards, Sage, Adobe, InDesign, CRM Software
Education
University Of Massachusetts - Boston Boston, MA Expected in 05/2014 Bachelors : Management - GPA :
Certifications

NMLS MLO # 2080541

Real Estate Broker, State of Massachusetts

Notary Public, State of Massachusetts

Work History
Engie - VP Operations and Marketing
Dodge City, KS, 02/2021 - Current
  • Identified opportunities to improve business process flows and overall departmental productivity.
  • Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
  • Managed cross-functional collaboration to drive team engagement and keep members on course to achieve demanding company targets.
  • Established clear management goals and devised systems to track results for effective decision making.
  • Supported Executive Team in reviewing, identifying and prioritizing strategic initiatives.
Foundation Capital - Product Manager
Palo Alto, CA, 03/2018 - 01/2021
  • Management & support of customs clearance topics from China, Ireland to US.
  • Oversee transportation of products both domestically and internationally.
  • Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely.
  • Monitor and maintain current inventory levels; process RMA’s, track orders and investigate problems.
  • Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
  • Spearheaded cross-functional projects to move distribution center to another 3PL.
  • Constant evaluation/monitoring of 3PL Processes and performance – developing ideas to support continuous improvement and operational efficiencies.
  • Work within warehouse management system to set up daily shipments.
  • Field logistics-related questions and issues from sales representatives, Customer Service, and other internal departments regarding transportation operations.
  • Contributed to planning and production of industry events, advertising, and sales collaterals. Directed development of all collateral, including data sheets, web content, case studies, FAQ, sales and channel training, PowerPoint presentations, and ROI calculations.
Myrtle Beach Building Supply - Sales & Marketing Coordinator
Murrells Inlet, SC, 05/2017 - 03/2018
  • Develop marketing collateral: price sheets, operation manuals, operating procedures, sell sheets, distributor collateral, data sheets.
  • Monitor online presence to track communication related to our brand; update web content.
  • Coordinate trade show events: worked closely with art director to develop company’s booth and branding.
  • Assist with product marketing activities, including product improvements and optimizations, packaging, market research, pricing, and promotional initiatives.
  • Assist COO in the execution of new product introduction efforts within channel including, but not limited to, collateral, merchandising, training, digital content support and execution.
  • Directed and oversaw intern with marketing and administration tasks.
  • Salesforce Administration: Generate a variety of sales related reports; administer email templates utilized within the sales group; manage salesforce security includes roles, profiles, sharing rules & workflows; build custom reports & dashboards; manage operational requests and reporting including customer analysis, individual views and troubleshooting issue.
  • Develop and track budgets.
Boston Sand & Gravel - Inside Sales Coordinator
City, STATE, 06/2014 - 04/2017

Customer Service:

· Processed and managed all inbound sales inquired via website, phone and email communication

· Assisted Quality Control

· Responded to price quotation requests and customer questions in a timely manner

· Maintained an organized filing system of electronic and paper documents

Sales:

· Developed and maintained relationships with customer base including key accounts ensuring their satisfaction with products and services

· Provided professional pre and post-sales support

· Worked with sales team to generate forecasts

· Monitored trends and evaluated performance against monthly goals

Estimating:

· Reviewed customer plans, determined subcontractor needs, developed project estimates and compiled subcontractor bids.

· Consolidated information into proposals for submission to clients and negotiated final price

· Established and built relationships with key buying and specifying influencers

· Served as a liaison to insure customer satisfaction with clients

· Reviewed all Purchase Orders for accuracy

State Wide Realty Group Inc - Marketing Specialist/Real Estate Broker
City, STATE, 01/2008 - 01/2014
  • Developed, implemented, executed marketing strategies to targeting residential business – set up continuous direct mail campaigns targeting sellers - as a result achieved 3% response rate.
  • Managed activities of residential brokers – trained, supervised employees, coordinated activities of third party vendors.
  • Supported and Maintained Social Media Initiatives – promoted Real Estate fan pages to increase its size and updated with relevant content.
  • Achieved over 10,000 fans within 6 months.
  • Planned, coordinated, executed Real Estate Events – oversaw the planning and execution of logistics as well as its marketing through social media, email and direct mail - achieved attendance of 200 people for a 3 day sales event.
  • Assisted with office administrative duties.
  • Analyzed market trends to determine competitive market price for buyers and sellers.

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School Attended

  • University Of Massachusetts - Boston

Job Titles Held:

  • VP Operations and Marketing
  • Product Manager
  • Sales & Marketing Coordinator
  • Inside Sales Coordinator
  • Marketing Specialist/Real Estate Broker

Degrees

  • Bachelors

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